I ordered the Mayfair bed on 10/8/2025 and was told by staff it would arrive in a couple of weeks. There has been no response to my emails and the voicebox is full. I also had to pay by bank transfer... Ver mais
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Veja o que dizem as avaliações
I placed an order in 1st August 2025, credit card payments were not accepted, the only way to pay was via bank transfer. Despite numerous calls, emails I still have not received my order nor a refund.... Ver mais
We bought a semi-circle sofa and a coffee table from Larkbury, and they both look absolutely incredible – we’re really happy with the quality and overall look. Special thanks to Costi and Catalin,... Ver mais
A empresa respondeu
5 Star Plus review *****. We had a VERY URGENT requirement today. Within 15 minutes, Larkbury confirmed they had stock, we arranged a bike to collect it and so what was a potential huge issue was res... Ver mais
Detalhes da empresa
Escrito pela empresa
LB House of Brands is the number one destination for luxury interiors, offering both bespoke and curated collections of standard luxury furniture.
Informações de contato
1 Mansfield Road , W3 0BZ, London, Reino Unido
- 02080510919
- info@larkbury.com
- larkbury.com
Respondeu a 3% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Exceptional Service
Extremely satisfied with the service from Larkbury. My sofa had a problem that needed it to be taken to the factory for investigation. Costi and Catalin came to pick up the sofa. They were extremely careful and considerate in the way that they took the sofa out of the property ensuring they don’t cause any damage to the property and anything they moved to facilitate the job was put back in place. Very impressed with their manner and conduct!
Great customer service!.Costi and…
Great customer service!.Costi and Mariusz made a great job of putting furniture together and nothing was to much trouble
Beautiful product and excellent…
Beautiful product and excellent delivery service by Jason & Catalin.
Excellent service all round
Excellent service all round, from sales to delivery. Mariusz and Costi were amazing delivery guys too, extremely helpful with a can-do attitude.
Very professional service
Very professional service from two chaps Costi and Mariusz..delivery carried out efficiently.well pleased.
Excellent service from Jason…
Excellent delivery service from Jason and Catalin. Professional, efficient, tidy, and considerate. Thank you!
Excellent service
The white glove delivery team were excellent, Costi, Catta, Soufyan & Marivsz were polite, helpful and efficient. Really happy with the product too, very good quality and looks stunning. The team in production and sales were also really helpful when there had been a minor delay they did everything they could to get delivery in time for move in day.
Great service!
Great service!
Catalin and Soufyan done very good job!
Sofa looks great!
See you again in next project!
Real craftsmanship
From arrival at the London showroom to receiving our Nina Chaise 6 weeks later (on schedule) we have enjoyed excellent service. Phoebe helped us adapt an existing design to produce a custom made quality product. We saw inferior models elsewhere but the end result has been worth the extra expense. Highly recommended.
Delivery service
Today we had a side board delivered by Jason and Catalin, they were professional and delivered with care.
Delivery team of Jason and catalin were…
Delivery team of Jason and catalin were great. Very happy with my purchase as well
Cătălin and Jason were super…
Cătălin and Jason were super professional. Very polite and friendly service. Thank you
Jason and Catalin were great
Jason and Catalin were great. The space that was supposed to have the new furniture was not cleared up yet, but they cleared it up and put in the new furniture. Quite chatty and polite.
Perfect service from costi and mariuse
Outstanding service
From very began of our visit we feelled amazing service from all Larkbury staff. We would like to thank you Faisal fir his incredible engaging.
Mariusz and Costi for great job during the home delivery.
Zuzanna
As an Interior Designer
As an Interior Designer, the huge showroom is filled with so many beautiful roomsets! it was great taking my clients to get some inspiration and to touch and feel the products and so so many fabrics to mention :) !!. Fantastic website - so easy to navigate and order from - highly recommend. Professional and friendly 5 stars all round
Update of review left 8th March
I made a review, which I gave Larkbury 3 stars due to the condition an item of furniture was delivered.
However, I have since spoken to the Company and they have apologised and have taken on
my comments as lessons learnt. Unfortunately I cannot
update my original submission, so I am submitting a updated
review to recognise their good
customer service.
Costi & Mariusz are Fantastic
Costi & Mariusz are Fantastic, they went that extra mile to deliver our furniture so we could complete our show home on time.
Without their timely support our show home launch would not have been able to go ahead.
Many thanks to Costi & Mariusz
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