I ordered the Mayfair bed on 10/8/2025 and was told by staff it would arrive in a couple of weeks. There has been no response to my emails and the voicebox is full. I also had to pay by bank transfer... Ver mais
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Veja o que dizem as avaliações
I placed an order in 1st August 2025, credit card payments were not accepted, the only way to pay was via bank transfer. Despite numerous calls, emails I still have not received my order nor a refund.... Ver mais
We bought a semi-circle sofa and a coffee table from Larkbury, and they both look absolutely incredible – we’re really happy with the quality and overall look. Special thanks to Costi and Catalin,... Ver mais
A empresa respondeu
5 Star Plus review *****. We had a VERY URGENT requirement today. Within 15 minutes, Larkbury confirmed they had stock, we arranged a bike to collect it and so what was a potential huge issue was res... Ver mais
Detalhes da empresa
Escrito pela empresa
LB House of Brands is the number one destination for luxury interiors, offering both bespoke and curated collections of standard luxury furniture.
Informações de contato
1 Mansfield Road , W3 0BZ, London, Reino Unido
- 02080510919
- info@larkbury.com
- larkbury.com
Respondeu a 3% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
5 Star Plus review *****
5 Star Plus review *****. We had a VERY URGENT requirement today. Within 15 minutes, Larkbury confirmed they had stock, we arranged a bike to collect it and so what was a potential huge issue was resolved extremely quickly and efficiently. Larkbury and specifically Asher Newman, went out of their way to help assist in resolving our catastrophe and we can't thank them enough! Thanks so much Asher you were a star! It is so lovely to find people who go above and beyond to help. I fully recommend.
Jason and Catalin did an amazing job
Jason, Costi and Catalin did an amazing job! Grateful for their expertise!
Extremely friendly,obliging and very…
Extremely friendly,obliging and very cheerful both Jason and Catalin. Thank you.
Quick, efficient and polite
Jason and Catilin were really quick and efficient, and very polite as well which is not always the case with deliveries do thank you guys.
Jason and Catolin were very helpful and…
Jason and Catolin were very helpful and efficient.
Excellent service from Jason and…
Excellent service from Jason and Catolin on delivery of our sofa cushions
Good comment.
Good comment.
Very tidy and pleasant delivery team
Excellent service and what an amazing…
Excellent service and what an amazing delivery team - thanks so much Costi and Catalin for so carefully delivering our furniture and working your magic!
Outstanding service by Costi and Catalin
Outstanding service with delivery of beautiful furniture today by delightful highly skilled and very profession larkbury staff Costi and Catalin.
The team Catalin & Costi handled my…
The team Catalin & Costi handled my delivery with care and the furniture is very well made, you can see straight away the outstanding quality.
An exceptional company to work with
An exceptional company to work with
Customer care is impeccable, we were looked after every step of the way.
We only placed a small order however we were treated with such care and attention.
Jodie was fantastic, great at communicating and very quick in answer any queries.
We are very much looking forward to working with Larkbury London again.
White glove delivery service
Just had a white glove delivery service for one of my clients and Catalin and Costi were fantastic. They were on time, very professional and friendly and I had requested they call me an hour prior to their arrival which they did. They were a great team and I would be very happy to work with them again
I recently had an amazing experience…
I recently had an amazing experience with Costi and Catalin, the delivery drivers, and Nicola, the interior designer. Costi and Catalin were professional, punctual, and handled everything with care. They went above and beyond to ensure that all items arrived in perfect condition and even helped arrange them just right. Nicola’s expertise as an interior designer was truly impressive—his vision brought my space to life! He listened to my ideas, provided great suggestions, and made the process smooth and enjoyable. Together, this team delivered outstanding service. Highly recommended!
Costi and Càtàlin
Second delivery of a large item, the same delivery team Costi and Càtàlin, attended again taking precautions to avoid damaging my hallway and staircase. Beyond grateful to these professional, dedicated and personable individuals!
I recently ordered a host of furniture…
I recently ordered a host of furniture from larkbury in a few orders. The first order consisted of a sofa, 4 chairs, a bed, a mattress, a coffee table, and two armchairs. At first truly I was browsing but Phoebe from Larkbury went out of her way to accommodate me, my schedule and show me how the items are that I decided to get a chunk of my items from them. The delivery was extremely smooth and professional and the items were faultless. I was so impressed by everything but especially by Phoebe’s service so I contacted her again to get a few more items and once again she delivered like last time and more. I am now waiting for the second order (I only placed it today so it’s normal to wait!) and I cannot wait to receive it. I’m sure I’ll love the items just as much and that it won’t be the last time I reach out to Phoebe for help, far from it!
After spending 35k+ with this company I…
After spending 35k+ with this company I am disappointed with the last item that I have just had delivered, partly my mistake to order online from a colour you can't clearly see. After calling them just now they said it was my responsibility and the guy was unprofessional. He's approach was like buying from some cheep secondhand shop not trying to be understanding. As we all know the companies like John Lewis or Marks & Spencer's know how to handle customers. These guys, high-end and unpolite response. Oh well.
Professional as always
As with all previous deliveries from Larkbury, the delivery service was great. Mariusz and Catalin were so helpful, careful and professional….. and they always work with a smile no matter how heavy the items are!
Coombe interiors
Our experience of getting the curtains…
Our experience of getting the curtains of our living room and sitting room has been good. The curtains expert Alexandra took keen interest in designing and in selecting the fabric and the team who came for fitting the curtains and the pelmets did a good job.
Costs and Marius - amazing team!
Costs and Marius are highly professional and friendly. Always a pleasure.
Helpful delivery team
Mariusz and Costi did a great, efficient job. Very friendly also.
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