Larsson & Jennings Avaliações 3.755

O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The watch design is nothing short of stunning—refined, balanced, and thoughtfully detailed in every way. The materials feel premium and durable, the stainless steel strap has a reassuring weight with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently purchased this minimal design gold watch and I absolutely love it. The design is clean, elegant, and goes with everything — from casual outfits to more dressed-up looks. It feels ligh... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Was not happy with the way they deal with lost packages, they also ship their watches and other jewelry separately which made it so difficult to keep track of when to be home to sign for shipping. Fru... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I ordered and paid for a watch in January. I didn't receive an order confirmation. When I chased it I received AI generated responses. I kept going until I was transferred to a person. They sent a DH... Ver mais

Detalhes da empresa

  1. Relojoaria
  2. Loja de Acessórios de Moda
  3. Designer de jóias
  4. Fabricante de jóias
  5. Joalheria
  6. Fabricante de relógios de pulso

Sobre Larsson & Jennings

Escrito pela empresa

Larsson & Jennings Larsson Jennings Watch

We are a watch & jewelry brand, born out of the desire to create bold, empowering timepieces that foster self-expression and confidence.

Combining the best of contemporary Swedish design, British heritage, and quality craftsmanship, we make it our passion to design the pieces you will love forever.

100% vegan and cruelty-free. We put sustainability first.

From Stockholm & London. Since 2012.

Join our movement!
Follow us @larssonjennings


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 19% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Lightweight, elegant ladies watches

Watches were comfortable and elegant. Delivery took about a month. Good for everyday wear. Easy to adjust with device provided. Just a tad light if you want something heavier but it is good, clear and nice for daily use.

8 de janeiro de 2025
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi there,

Thanks so much for your feedback! We're glad to hear you’re enjoying the comfort and elegance of your watch — and that the adjustment tool came in handy! 😊

We appreciate your patience with the delivery time, and your note about the weight is super helpful. Our goal is to create pieces that are stylish yet practical for everyday wear, so we're happy to hear it's fitting into your daily routine nicely.

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Great product great quality and fast…

Great product great quality and fast delivery. Highly recommend

7 de janeiro de 2025
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Dunya,

Thank you so much for the kind words! 😊 We're thrilled to hear you're happy with the product and delivery speed. Your recommendation means a lot to us! 💖✨ Thanks for choosing us!

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

High quality

High quality. Love my watch!

7 de janeiro de 2025
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Ashley,

Thank you so much for the positive feedback! 🌟 We're thrilled to hear you love your new watch! Your support means the world to us. If you ever have any questions or need assistance, feel free to reach out. Happy timekeeping! ⌚😊

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Lovely watch

Lovely watch! Really nice packaging.
Great communication before I purchased as I asked about sizing.

6 de janeiro de 2025
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Resposta da Larsson & Jennings

Hi Lindsay,

Thank you so much for your lovely feedback! 😊 We’re so happy you love the watch and the packaging! 🎁 It was our pleasure to assist you with sizing. If you ever have any more questions, we’re here to help! 💖

Happy timekeeping! ⌚😊

Your L&J Team




Avaliado com 1 de um total de 5 estrelas

Fine if you don’t mind a watch that…

Fine if you don’t mind a watch that only lasts a couple of years. They don’t offer any repair once out of its 2 year warranty. Customer service is rubbish as well.

5 de abril de 2025
Avaliação não solicitada
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi there Hayley,

We're truly sorry to hear about your negative experience. We're committed to making things right for you, and we'd appreciate the chance to resolve any issues. Could you please reach out to our support team at support@larssonjennings.com? Your feedback is invaluable, and we're eager to turn this around for you. Thanks for bringing this to our attention, and we look forward to making things better! 🙌😊

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

The timepiece is beautiful

The timepiece is beautiful. Great quality. I received my purchase very quickly. I would definitely recommend shopping at Larsson & Jennings.

26 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Monique,

We're thrilled to hear that you're happy with your timepiece and that your experience was a great one. ✨ We really appreciate your recommendation and hope to see you shopping with us again soon! 💖

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

One of the best collections I have

One of the best collections I have . Light weight n beautiful design. I love it.Green colour is great. I love this.

27 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Rina,

Thank you so much for your kind words! 😊 We're so happy to hear that you love the collection, and we're totally with you on that gorgeous green color! ✨ We’re thrilled it’s lightweight and perfect for you. Thanks for sharing your excitement with us! 😊🙌

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team




Avaliado com 1 de um total de 5 estrelas

I made a $235 USD payment including…

I made a $235 USD payment including taxes, and when the watch finally arrived, the quality was much lower than I expected — especially compared to other brands at a similar price point.

27 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Mairany,

We're truly sorry to hear about the quality issues you've encountered with our product! 😔 Your satisfaction means the world to us, and we'd like to make things right. Our team just reached out to you via email. We're committed to ensuring you have a positive experience with our products and appreciate your feedback in helping us improve. Thank you for bringing this to our attention, and we're eager to assist you in any way we can! 🌟🛠️

Your L&J Team

Avaliado com 3 de um total de 5 estrelas

The watch is cute

The watch is cute. Lighter and cheaper feeling than what I paid. Also - they do not provide you with any tools or instructions on how to remove links to make the band smaller. I’ll have to spend more money buying the tools or taking it in to a jeweler for resizing.

21 de março de 2025
Avaliação não solicitada
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Heather,

We're genuinely sorry to hear about your experience, and we'd love to make things right for you. Please reach out to our support team at support@larssonjennings.com, and we'll do everything we can to address the issues with your watch. Your satisfaction is our top priority, and we appreciate your feedback in helping us improve. Thank you for giving us the opportunity to assist you! 😊

Your L&J Team

Avaliado com 4 de um total de 5 estrelas

Pretty watch

Nice watch, fast delivery . Love the choice of different sizes . The small size is perfect for my small wrist .

26 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Patrizia, Thank you so much for the positive feedback! 🌟 We're thrilled to hear you love your new watch! Your support means the world to us. If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Magnifique

Elle trouve sa magnifique. Une fois qu'elle a fait ajuster. Elle est fière de la porter lors de certains événements (réunion, gala,...)

26 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Sylvia, We are so grateful for your love and support for our product! 😊 If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Avaliado com 1 de um total de 5 estrelas

Never arrived

Never arrived

19 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Veronica,

We're really sorry to hear about the delay in your shipment! 📦 We completely understand how frustrating that can be. Our team just reached out to you to offer a 10% refund for the vast delay. We're committed to making things right for you and appreciate your understanding. Thank you for bringing this to our attention, and we'll do our best to resolve this! 🚚🛠️

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Exceptional Service and a Beautiful Watch!

I had a great experience with Larsson & Jennings customer service - extremely professional, supportive, and proactive in ensuring my order was delivered smoothly. They kept me updated and resolved any issues quickly. On top of that, I absolutely love the watch! The entire experience was seamless, and I couldn’t be happier with the service and product.

24 de março de 2025
Avaliação não solicitada
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Jany,

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with our customer service and that you're loving your new watch. We always aim to provide the best service, and it’s fantastic to know we hit the mark for you. If you ever need anything in the future, don’t hesitate to reach out! Enjoy your watch! 😊⏱️

Have an amazing day,
Your L&J Team

Avaliado com 5 de um total de 5 estrelas
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Ashna,

We are so grateful for your love and support for our product! 😊 If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!
Have an amazing day,

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Beautiful watches for my beautiful…

Beautiful watches for my beautiful daughter!

16 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Thomas,

What a lovely sentiment! We're so happy to hear that our watches are a gift for your beautiful daughter. We hope she loves it and enjoys wearing it! 💖⏱️

If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team




Avaliado com 5 de um total de 5 estrelas

Wife loves it!

Looks great, works well, and the wife loves it.

14 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Samuel,

That's fantastic to hear! We're so happy your wife loves it – sounds like a perfect gift! Thanks for sharing, and we hope it continues to impress! 😊✨

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!
Have an amazing day,

Your L&J Team


Avaliado com 5 de um total de 5 estrelas

The watch showed up quick and is great…

The watch showed up quick and is great quality.

20 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Riley,

We really appreciate your feedback on our service & delivery – you just made our day! 😊
We're happy knowing we hit the mark. If you ever need anything else, please reach out to our support team at support@larssonjennings.com. Cheers to smooth sailing and speedy deliveries! 🚀

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Live the design of the watch

Live the design of the watch. It’s light on my wrist. I did have to have several links removed as my wrist is 6.5 inches. Very small. Larson and Jennings should think of making a small and large band. The watch looks elegant on my wrist.

17 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Pamela,

So glad to hear you're loving the design of the watch! 😍 It’s awesome that it's light on your wrist, and I totally agree—a small and large band option would be a great idea for different wrist sizes. Your wrist looks great with it, though—elegant and stylish! ✨

If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team




Avaliado com 5 de um total de 5 estrelas

Shipping was great and my wife loves…

Shipping was great and my wife loves her new watch. She’s been wearing it everyday since she opened it for Christmas. It’s a very beautiful watch.

15 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Spenser,

That's awesome to hear! 🎉 We are so happy your wife loves her new watch! 😊 It’s always amazing when a gift is such a hit. Hope it continues to make her smile every day! ⌚💖

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team



Avaliado com 5 de um total de 5 estrelas

In Love

I love, love, love my watch. I had some issues with receiving the watch but the customer service department was great and took care of it right away. No fuss, which I like. Thank you.

8 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Edita,

So happy to hear you love your watch! 😍✨ It's awesome that our customer service team was able to help you out so quickly and hassle-free! 🙌 Thank you for your patience, and enjoy rocking that beautiful watch! ⌚💖

If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your support! 😊👏

Your L&J Team

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