Larsson & Jennings Avaliações 3.755

O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The watch design is nothing short of stunning—refined, balanced, and thoughtfully detailed in every way. The materials feel premium and durable, the stainless steel strap has a reassuring weight with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently purchased this minimal design gold watch and I absolutely love it. The design is clean, elegant, and goes with everything — from casual outfits to more dressed-up looks. It feels ligh... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Was not happy with the way they deal with lost packages, they also ship their watches and other jewelry separately which made it so difficult to keep track of when to be home to sign for shipping. Fru... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I ordered and paid for a watch in January. I didn't receive an order confirmation. When I chased it I received AI generated responses. I kept going until I was transferred to a person. They sent a DH... Ver mais

Detalhes da empresa

  1. Relojoaria
  2. Loja de Acessórios de Moda
  3. Designer de jóias
  4. Fabricante de jóias
  5. Joalheria
  6. Fabricante de relógios de pulso

Sobre Larsson & Jennings

Escrito pela empresa

Larsson & Jennings Larsson Jennings Watch

We are a watch & jewelry brand, born out of the desire to create bold, empowering timepieces that foster self-expression and confidence.

Combining the best of contemporary Swedish design, British heritage, and quality craftsmanship, we make it our passion to design the pieces you will love forever.

100% vegan and cruelty-free. We put sustainability first.

From Stockholm & London. Since 2012.

Join our movement!
Follow us @larssonjennings


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 19% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Purchased a beautiful watch

Purchased a beautiful watch. Am very happy with my purchase.

4 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Anjela,

We are so grateful for your love and support for our product! 😊 If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Beautiful product well made and classy…

Beautiful product well made and classy vibrant colours on the watch face, quick delivery well packed ,I love this watch. Great price.

6 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Robertson,

Thank you so much for your kind words! 😊 We're thrilled you love the watch—it really is a beautiful piece with those vibrant colors! And we’re glad it arrived quickly and safely! If you ever need anything else, please reach out to our support team at support@larssonjennings.com.

Cheers to smooth sailing and speedy deliveries! 🚀

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Purchased watch for my Granddaughter

Purchased watch for my Granddaughter, she loves it!!
Thank tou

4 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Linda,

Thank you so much for the positive feedback! 🌟 We're thrilled to hear your granddaughter loves her new watch! 🎉 What a special gift! 😊! Your support means the world to us. If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

تجربة رائعة مصداقية في التعامل وشحن…

تجربة رائعة مصداقية في التعامل وشحن سريع فلكم التقدير

4 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi there,

We really appreciate your feedback on our service & delivery – you just made our day! 😊
We're happy knowing we hit the mark. If you ever need anything else, please reach out to our support team at support@larssonjennings.com.

Cheers to smooth sailing and speedy deliveries! 🚀

Your L&J Team

Avaliado com 4 de um total de 5 estrelas

Service was great but the quality…

Service was great but the quality wasn't.

4 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Michael,

We're truly sorry to hear about the quality issues you've encountered with our product! 😔 Your satisfaction means the world to us, and we'd like to make things right. Our team just reached out to you via email. We're committed to ensuring you have a positive experience with our products and appreciate your feedback in helping us improve. Thank you for bringing this to our attention, and we're eager to assist you in any way we can! 🌟

🛠️ Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Beautiful products- fantastic customer service

This watch was beautiful and feminine and fit in m daughter’s delicate wrist beautifully. We accidentally ordered two identical watches, one from me and one from her husband. The customer service was really efficient and returned our money when we sent one back. I will definitely purchase from Larsson & Jennings again.

1 de dezembro de 2024
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Resposta da Larsson & Jennings

Hi Melissa,

Thank you so much for your kind words! We're so happy to hear that the watch was a perfect fit for your daughter's delicate wrist. 💖 We're glad we could help with the return process too! 🌟 We can’t wait to have you shop with Larsson & Jennings again! 💫

Happy timekeeping! ⌚😊

Your L&J Team

Avaliado com 2 de um total de 5 estrelas

I never received my order

I never received my order. All of my pieces were shipped separately and they went missing. One item came and it wasn’t even jewelry. I assumed the fulfillment center got the items mixed up. I was refunded however it was a Christmas gift that my daughter never received.

4 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi there Adama,

We're really sorry to hear about the delay in your shipment! 📦⌛️ We completely understand how frustrating that can be. We're actively looking into this and would appreciate it if you could reach out to us at support@larssonjennings.com with your order details. We're committed to making things right for you and appreciate your understanding. Thank you for bringing this to our attention, and we'll do our best to resolve it swiftly! 🚚🛠️

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Lovely customer service

Ordered a selection of watches for my daughter to choose one for her birthday. Took unwell and was unable to return them promptly however the staff were very understanding and helpful allowing me to return them when I was able to go out. The watches were all beautiful and good quality - it was a hard decision but she loves the watch she chose.

2 de dezembro de 2024
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Resposta da Larsson & Jennings

Hi DH,

Thank you so much for your kind words! 😊 We're so glad to hear that your daughter loves the watch she chose. It’s great to know that our team was able to assist you during a tough time. 💕 We truly appreciate your understanding, and we’re happy everything worked out! Wishing your daughter a wonderful birthday! 🎉🎁

Happy timekeeping!

Your L&J Team


Avaliado com 5 de um total de 5 estrelas

Great service

Reached out to me and replaced lost watch in the mail no questions asked

30 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Jimmy,

We're so glad we could help! 😊 No one wants to deal with a lost watch, so we're happy we could get that sorted for you without any hassle. Thanks for your kind words! 🙌💫

If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Exceptional support team

I ordered my granddaughter a watch on Thanksgiving night for her college graduation. She was graduating the following week. After ordering, I sent an email to the support team asking if they would send some sort of gift certificate that I could give her. To my surprise, I received an email immediately stating they would make sure I would receive the watch in time for graduation. The support team followed the watch and told me exactly when I would receive the gift.
The watch is beautiful and the support team is above and beyond expectations. I highly recommend this company and it's products.

29 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Denise,

Thank you so much for sharing your experience! 😊 We’re thrilled to hear that the watch made it in time for your granddaughter’s graduation! 🎓🎉 Our team loves going the extra mile to make special moments even better. We truly appreciate your kind words and are so happy you’re satisfied with both the watch and our service. 🙌💖 Thanks for recommending us, and congratulations to your granddaughter! 🎁✨

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team


Avaliado com 5 de um total de 5 estrelas

Very nice timepiece

Very nice timepiece

4 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hello Arnulfo,

We are so grateful for your love and support for our product! 😊 If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Awesome service

Awesome service, proactive and efficient team.

27 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Dalila,

Thank you so much for your kind words about our service! 🌟 We're thrilled to hear that you had a positive experience. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your support! 😊👏

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service

26 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Joanne,

We really appreciate your feedback on our service – you just made our day! 😊
We're happy knowing we hit the mark. If you ever need anything else, please reach out to our support team at support@larssonjennings.com.

If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your support! 😊👏

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Timeless watch

The watch is beautiful I always get compliments.

26 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Nathalie,

That’s awesome to hear! We’re so glad you’re loving the watch and getting all those compliments! 😊
Your support means the world to us. If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team


Avaliado com 5 de um total de 5 estrelas

Beautiful stylish watch,excellent value…

Beautiful stylish watch,excellent value for money. I purchased the ladies two tone tank style and would highly recommend. I had some issues due to Canada Post being on strike, but the customer service was excellent and they replaced my missing order very quickly.

2 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Iris,

Thank you so much for your kind words! 😊 We're thrilled you love the two-tone tank style watch and that you’re happy with the value. We really appreciate your patience during the Canada Post strike, and we're glad we could sort everything out quickly for you! 😊🕒✨

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Great watch

Great watch, really pleased with the quality and price.

2 de dezembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Mr Philip,

Thank you so much for the positive feedback! 🌟 We're thrilled to hear you love your new watch! Your support means the world to us. If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team

Avaliado com 1 de um total de 5 estrelas

Client experience is lacking

Was not happy with the way they deal with lost packages, they also ship their watches and other jewelry separately which made it so difficult to keep track of when to be home to sign for shipping. Frustrating to deal with having to explain over and over again what the problem was over 3 month time span. With a company like this was expecting much higher levels of a lux shopping experience. Didn’t get that vibe from them.

29 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi there,

We're really sorry to hear about the delay in your shipment! 📦⌛️ We completely understand how frustrating that can be. We're actively looking into this and would appreciate it if you could reach out to us at support@larssonjennings.com with your order details. We're committed to making things right for you and appreciate your understanding. Thank you for bringing this to our attention, and we'll do our best to resolve it swiftly! 🚚🛠️

Your L&J Team

Avaliado com 5 de um total de 5 estrelas

I bought a mini boyfriend watch and I…

I bought a mini boyfriend watch and I loved it! It's delicate, elegant and beautiful. When I bought the watch, the strap was too big for me so I wrote to the store and they quickly solved the situation. They sent me a tool so I could adjust the strap myself. The attention was wonderful, they were with me at all times. Congratulations, Larsson. They do it wonderfully!!!❤️

27 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hello Fabiana,

Thank you so much for the wonderful feedback! 💖 We’re so happy to hear you love your mini boyfriend watch – it sounds like a perfect fit for your style! 😊 We're thrilled that our team could help you adjust the strap and provide great service along the way. Your kind words mean the world to us.

If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

Larsson & Jennings is a brand of high…

Larsson & Jennings is a brand of high quality products. I love the design and classic style of my watch because it gives a touch of elegance for every occasion. I recommend it one hundred percent, you won't regret it.

28 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hello Cristina,

Thank you so much for your amazing feedback! 😊 We’re so glad you’re loving the design and elegance of your watch – it really does make every occasion special! ✨ Your recommendation means the world to us! 💖

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Avaliado com 5 de um total de 5 estrelas

It all went swiftly

It all went swiftly. Thanks for delivering as promised. My gf loved the watch.

28 de novembro de 2024
logotipo da Larsson & Jennings

Resposta da Larsson & Jennings

Hi Hector,

We're so happy everything went smoothly and that your girlfriend loved the watch! 💖 Thanks for choosing us – we appreciate your trust and are thrilled to be part of such a special moment! 😊✨

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

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