Quick delivery, beautifully wrapped. So pleased with my item will definitely order from L.A-S again
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Veja o que dizem as avaliações
Everything about LA Space is exactly what it says. The fabrics used are fabulous, everything is well made, comfortable and has genuine sizing and the delivery is remarkably swift soon after ordering.... Ver mais
A empresa respondeu
As always - quality and uniqueness, this company delivers every time!!! Fast delivery and reasonable prices for beautifully well made clothing, this time I ordered the ‘easy does it’ stripe cotton b... Ver mais
Amazing customer service!! ⭐️ I had a small issue with the wrong product being picked and dispatched, and let’s be honest human error do occur, especially with smaller business. I have to say the LAS... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Founded by one of the internet’s most influential content creators, Lorna Luxe. L.A-S began as an online mood-board inspired by a grand, and rich aesthetic; a vision brought to life, having now evolved into a brand that embodies both style and elevated lifestyle. Lorna has cultivated a thriving online community of highly engaged, like-minded people who share a passion for high-quality fashion and lifestyle products. This community is the heart of L.A-S— an inspiring group that has shaped every piece we design, and one we continue to grow and learn from. Our mission is to redefine classic wardrobe essentials, creating timeless, high-fashion pieces that form the foundation of your capsule wardrobe. Effortless silhouettes designed to celebrate the feminine figure, with no exceptions. Welcome to a new era of you. Thanks ever so, Team L.A-S
Informações de contato
Reino Unido
- customercare@la-s.co.uk
- laspace.co.uk
4,6
Excelente
267 avaliações
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Pretty Black Dress
Ordered a dress and it came on time, the quality is amazing and the fit is perfect xxx
26 de setembro de 2024
Resposta da L.A-S Lifestyle
Hi Emma,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
Excellent customer service as always!
I contacted LA Space due to an error on my order. They answered very quickly and fully resolved the issue. This level of customer service is rare to find with companies nowadays and it's this, plus the excellent and wide ranging products they deliver which keeps me a loyal and repeat customer.
LA Space - simply fabulous.
25 de setembro de 2024
Resposta da L.A-S Lifestyle
Hi Annmichelle,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
Exceptional Customer Service
Upon receipt of the Estelle dress I noticed an issue with the item so contacted the Customer Service team at LA Space who I have to say were exceptional from start to finish in ensuring I received a replacement dress in time to take away on my wedding anniversary trip to Santorini. Excellent communication throughout, nothing was too much trouble and quick and efficient delivery. I would have no hesitation in ordering from LA Space again in the knowledge there is a fantastic customer service team on hand to help with any queries. Thank you again.
2 de setembro de 2024
Avaliação não solicitada
Resposta da L.A-S Lifestyle
Hi there,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
Great quality clothes for real women shapes!
I follow Lorna on instagram and when she started LA Space I was really chuffed. As i love her style. And I think she really thinks about normal body shapes! So I was looking forward to ordering something! i finally ordered a dress in the summer. It was a last min purchase before a holiday. I took a look at the size guide as in a different size in different shops. And I ordered accordingly to the guide and so pleased I looked the dress arrived and fits perfectly. I’ve lost a bit of weight but due to the style it still fits! It arrived beautifully packaged and came I less than two days. I wore it multiple times on holiday and can’t wait to wear it again!
I’ve been wanting the Vermont anorak since I first saw it advertised, but being a bit pricey it was more of splurge present so I waited. It then went out of stock. But o saw a few days ago it was back in stock in all sizes. Again I was really nervous about ordering a size. As I was aware of their returns policy and wanted to try and avoid a return if possible. After reading some reviews and the description of the dress I down sized. I went for size 2 and previously had ordered an 3 in the dress. And so pleased I did. I’m a 12-14 and only just 5ft. So do struggle with oversized products. But WOW, what can I say the anorak arrived today. It fits really well. Plenty of room for a cosy jumper underneath if needed. The sleeves are slightly too long for me but all clothes I buy, especially jackets this is usually the case. This is definately not something to complain about. Just wanted to mention it in case other people have shorter than average arms like me! But if anything it will keep my hands warmer in the winter! I was going to save it for my trip to Dublin in a few weeks. But actually going to wear it all the time. It’s so comfy. And perfect for this time of year!!
The company is brilliant, and will definately be buying from here again!
24 de setembro de 2024
Avaliação não solicitada
Resposta da L.A-S Lifestyle
Hi Katherine,
Thank you so much for going to the trouble to provide such lovely feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
Be careful/Be Aware ….
Be careful/be aware…. Ordered dress …. Hugely oversized compared to description. So returned same day as received. I fully appreciate the need to charge p&p out and return post, not sure why the need to charge not only high p&p both ways, but an additional £2 restocking!! Out of a £40.95 spend, I got refunded £27.05! Can see who is winning here!! Disappointed as Lorna comes across as really lovely lass on insta!
12 de setembro de 2024
Avaliação não solicitada
Resposta da L.A-S Lifestyle
Dear Jacqui,
Thank you so much for going to the trouble to provide feedback. You have commented on our returns process which I will endeavour to address. You will appreciate we are a fledgling business and this necessitated that we link our returns administration to off the shelf financial and distribution systems i.e. it is not a bespoke system as the costs of developing one were prohibitive. We have however chosen our logistics partners very carefully in a genuine desire to ensure our customers get the very best overall experience from us.
As a gesture of goodwill, please email us at customercare@laspace.co.uk and we will arrange a refund of our standard return charges which I believe were deducted from the amount refunded.
Kindest regards, John Andrews
Resposta da L.A-S Lifestyle
Hi Roseanna,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk.
Thanks ever so much, Team LAS
10/10!
The nicest team! So friendly and helpful sorting me out with an item that had gone out of stock and let me know when it was available again. Excellent customer service, thank you LA Space!
10 de setembro de 2024
Avaliação não solicitada
Resposta da L.A-S Lifestyle
Hi Fiona,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
Expensive Return charges.
Clothes are beautifully made, really happy with the quality of the first and second dress I ordered. Presentation and packing were really well done.
Sadly the second dress I ordered was too big so I returned it, the dress with postage it cost £94.95. After they received the return i got a refund of £81.05. The return cost £13.90!! I understand a standard return charge but this just seems excessive!
6 de setembro de 2024
Avaliação não solicitada
Resposta da L.A-S Lifestyle
Hi Laura,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
I'd like to address your concern related to our returns process. You will appreciate we are a fledgling new business and this necessitated that we link our returns administration to off the shelf financial and distribution systems, i.e. it is not a bespoke system as the costs of developing one were prohibitive.
We have however chosen our logistics partners very carefully in a genuine desire to ensure our customers get the very best overall experience from us. Your feedback is invaluable and we will continue to work hard in the background to improve our services and reduce any costs to our customers as and when we can.
We're so grateful for your custom, and we're pleased to hear that you're happy with the fit and quality of our clothing. We do hope you'll shop with us again in the future.
If there’s anything you ever need assistance with regarding our products, or if you'd like to discuss your concerns with us further, you can email us at customercare@laspace.co.uk and we'll be more than happy to assist.
Thanks ever so much, Team LAS
Kaftan Your service and products great the…
Your service and products great the delivery not so great
29 de agosto de 2024
Resposta da L.A-S Lifestyle
Hi Karen,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard, on this occasion regarding our delivery services.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
Resposta da L.A-S Lifestyle
Hi Sara,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
Gorgeous dress
Love everything about this dress.
The hall experience was great. Easy to order, I was kept informed of the progress and then it was beautifully packed.
Delighted with the service and the dress.
29 de agosto de 2024
Resposta da L.A-S Lifestyle
Hi Sonia,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
Love the hooded anorak
Love the hooded anorak. I ordered my size and felt it was too big and long in the arms so ordered the size down which was perfect. Still oversized but proportionate. Disappointed tho that I had to pay P&P to return the larger item hence one star less.
27 de agosto de 2024
Resposta da L.A-S Lifestyle
Hi Clare,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard, on this occasion regarding our returns process. We're always working hard in the background to improve our services so your feedback is invaluable.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
The price point is good and the quality…
The price point is good and the quality is excellent 🤩
I am very happy with my purchase packaging and delivery.
27 de agosto de 2024
Resposta da L.A-S Lifestyle
Hi Dianne,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
They are absolutely amazing from the…
They are absolutely amazing from the people that monitor the emails to items themselves. How many other brands can you say you get your item ordered and delivered within 24hrs
30 de agosto de 2024
Avaliação não solicitada
Resposta da L.A-S Lifestyle
Hi Laura,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
Highly recommend!
I am super impressed with the quality and service.
Having ordered underwear from here, I will say, this is by far one of the best brands I have worn.
I contacted the seller and they recommended a size; it was perfect.
Sexy and comfortable. Highly recommend. 😊
I look forward to ordering more from your brand.
29 de agosto de 2024
Avaliação não solicitada
Resposta da L.A-S Lifestyle
Hi Louisa,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
Amazing Customer Service & Quality
I’ve required the advice of the customer service team on a couple of occasions and their response has always been prompt, very friendly and extremely helpful. Orders arrive in 2 days or less making any exchanges really easy, and orders are always packaged beautifully and with care. I’d recommend these pieces for great quality at a very reasonable price point.
29 de agosto de 2024
Avaliação não solicitada
Resposta da L.A-S Lifestyle
Hi Adrienne,
Thank you so much for going to the trouble to provide feedback.
As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
What a fantastic brand
What a fantastic brand. The quality is amazing, the packaging extremely high standard and beautiful and the customer service team are very efficient. I ordered two dresses and unfortunately one had a hole in the seem. I emailed customer services and they sent me a replacement dress out the next day. That is truely fantastic service. I will be buying again.
27 de agosto de 2024
Avaliação não solicitada
Resposta da L.A-S Lifestyle
Hi Laura,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
Candles
Ordered candle set, when this arrived it was two black candles instead of one pink and one black. It wasn’t necessarily a huge problem. I emailed customer service and they immediately offered a pink candle, I thought this was amazing service. The candle themselves smell amazing. Looking forward to burning them. Thank you.
28 de agosto de 2024
Avaliação não solicitada
Resposta da L.A-S Lifestyle
Hi Lisa,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
Fantastic items and great delivery…
Fantastic items and great delivery timescales
5 de agosto de 2024
Resposta da L.A-S Lifestyle
Hi Olivia,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
Resposta da L.A-S Lifestyle
Hi Nat,
Thank you so much for going to the trouble to provide feedback. As a new brand, we really appreciate you taking time out of your day to review L.A-Space.
We're so pleased to hear that you've enjoyed your experience shopping with us, and we're extremely grateful to have you as a customer.
We endeavour to continue offering our customers great quality product at an affordable price and will always take your feedback onboard.
If there’s anything you ever need assistance with regarding our products, you can email us at customercare@laspace.co.uk. Thanks ever so much, Team LAS
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