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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am from Greece, and I ordered the “Ribbon Bow Pearl Stud Earrings Gold.” The earrings are absolutely beautiful and exactly as shown in the photos on the website. I am very satisfied with my purchase... Ver mais

Avaliado com 5 de um total de 5 estrelas

Latelita makes absolutely gorgeous jewelry. I am very pleased with their overall selection, availability and craftsmanship. The quality is impeccable. The packaging is lovely and makes excellent stora... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love this jewelry company and have bought many pieces for myself and as gifts. Everything to date has been absolutely beautiful and will continue ordering pieces for years to come. Thank you Latelit... Ver mais

Avaliado com 4 de um total de 5 estrelas

Just got my parcel - 2 pair of earrings and a necklace. The stud earrings are absolutely stunning and look reliable. The bigger earrings are lack of the locker on them - it's just constant feeling t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Designer de jóias
  2. Joalheria Especializada em Itens Personalizados

Sobre Latelita

Escrito pela empresa

SHOP NOW CONTACT US


Welcome to our profile page


Latelita is a British designed, atelier jewellery brand.

Our designers are on a constant quest to find the perfect blend of Eastern influences with contemporary British design to create unique atelier jewellery which is made to last.

Created in 2012, Latelita has rapidly grown into a widely recognised brand at the pulse of fashion & style.

Inspired by our heritage and our individual taste of fashion, our truly autobiographical collections incorporate ancient motifs and carefully sourced semi-precious natural stones with exceptional colour and character.

Working with the finest artisans & gem cutters gives us the unique edge of being able to conceptualize, design and handcraft; iconic pieces from within our atelier.

Whether seeking to make a statement with our conversation pieces, or to find the perfect gift look no further than Latelita London.

Without further ado, we would like to virtually welcome you to the world of Latelita. From our design integrity, to our online atelier and our 5-star rated customer service, we have made no compromises.

We sincerely hope that you will keep coming back to our store to discover more of the fabulousness that will be waiting for you.

Latelita is a registered trade mark under IPO and is owned by Alf Trading general partnership which is VAT registered under 173390111 with HMRC.  

 


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. I had to return my item as it wasn't suitable. I was refunded within a week . I would recommend Latelita.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Dear Chelsea,

Thank you so much for your kind review! We’re glad we could make the return process easy and ensure you were refunded quickly. ✨

Your recommendation means a lot to us, and we look forward to welcoming you back to Latelita in the future!

Warm wishes,
The Latelita Team 💛

Avaliado com 5 de um total de 5 estrelas

Always excellent service ...no any…

Always excellent service ...no any complaints .Highly recommend.

17 de março de 2025
logotipo da Latelita

Resposta da Latelita

Dear Monika,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re always happy with our service. ✨

Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent experiences in the future!

Warm wishes,
The Latelita Team 💛

Avaliado com 5 de um total de 5 estrelas

Impressed!

What a lovely necklace and delivered the next day. Transparent information, regular updates. Impressed!

28 de agosto de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Dear Hester,

Thank you so much for your wonderful review! We’re thrilled to hear that you love your necklace and that it arrived so quickly. ✨

We’re glad the updates and transparent information made your experience smooth — your kind words truly mean a lot to us. We hope your necklace brings you joy every time you wear it!

Warm wishes,
The Latelita Team 💛

Avaliado com 5 de um total de 5 estrelas

Im so pleased with the quality of both…

Im so pleased with the quality of both pieces ordered, they came beautifully presented too and delivery was speedy.

23 de agosto de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Hi Lisa,

Thank you so much for your lovely review. We’re delighted you’re pleased with the quality of your jewellery, and it’s wonderful to hear you loved the packaging and speedy delivery too.

Kind regards,
Stephen
Latelita Customer Care

Avaliado com 4 de um total de 5 estrelas

Nice Jewlery for the price

Just got my parcel - 2 pair of earrings and a necklace.
The stud earrings are absolutely stunning and look reliable. The bigger earrings are lack of the locker on them - it's just constant feeling that you may lose them, though they're pretty.
The necklace stone is soooo small, I expected them to match the earrings, but they are tiny, that's why it's 4 stars.

18 de agosto de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Dear Valeriia

Thank you so much for your feedback and for sharing your thoughts on your new jewellery. We’re thrilled to hear you love the stud earrings and found them reliable and stunning.

We’re sorry to hear that the larger earrings and necklace didn’t quite meet your expectations. Your comments about the earring fastenings and necklace size are really valuable, and we’ll certainly pass this along to our design team.

We truly appreciate you taking the time to leave a review and hope your pieces bring you lots of joy when worn.

Kind regards,
Stephen
Latelita Customer Care

Avaliado com 2 de um total de 5 estrelas

Looks beautiful but super tiny

Looks beautiful but super tiny

16 de agosto de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Dear Kamala,

Thank you for your feedback. We’re so glad you love the look of your jewellery, though we’re sorry the size wasn’t quite what you expected.

Kind regards,
Stephen
Latelita Customer Care

Avaliado com 5 de um total de 5 estrelas

First time buyer

Excellent quality great customer service information sent from purchase to delivery beautiful presentation total satisfaction. Will recommend to all my family and friends

13 de agosto de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Dear Dean,

Thank you so much for your wonderful feedback. We’re delighted to hear you’re happy with the quality, service, and presentation. Your recommendation means a lot to us!

Kind regards,
Stephen
Latelita Customer Care

Avaliado com 5 de um total de 5 estrelas

Company is great had lots of different…

Company is great had lots of different bits of jewellery from them
Very disappointed this time necklace and bracelet amethyst is so tiny nothing like picture

13 de agosto de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Dear Gaynor,

Thank you for being such a loyal customer and for sharing your feedback. We’re truly sorry to hear the amethyst necklace and bracelet felt smaller than expected and not as pictured. We do try to provide as much product information and photography as possible to help customers make their choice, but we’ll review this again to see where we can improve.

Kind regards,
Stephen
Latelita Customer Care

Avaliado com 5 de um total de 5 estrelas

Stunning earrings

The earrings is absolutely stunning.

12 de agosto de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Dear Customer,

Thank you for your lovely feedback! We’re so pleased to hear you find the earrings absolutely stunning – we hope you enjoy wearing them.

Kind regards,
Stephen
Latelita Customer Care

Avaliado com 5 de um total de 5 estrelas

Always satisfied...

Any issues are always handled very speedily and to the complete satisfaction of the customer. I have been a customer for many years. The products are not only exotic but perfectly crafted.

6 de agosto de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Dear Customer

Thank you so much for your kind words and for being such a loyal customer over the years. We’re delighted to know you value both our service and our craftsmanship – it truly means a lot to us.

Kind regards,
Stephen
Latelita Customer Care

Avaliado com 5 de um total de 5 estrelas

Really beautiful earrings

Really beautiful earrings. Highly recommend they were simply stunning.

11 de julho de 2025
logotipo da Latelita

Resposta da Latelita

Dear Claire,

Thank you for your lovely review. We’re so pleased to hear you found the earrings beautiful and stunning – your recommendation means the world to us.

Kind regards,
Stephen
Latelita Customer Care

Avaliado com 5 de um total de 5 estrelas

This is the second time I’ve ordered…

This is the second time I’ve ordered from Latelita and the pieces are just beautiful, very high quality in lovely luxury packaging, I’ve bought for myself from them and for close family and friends, I definitely wouldn’t hesitate to recommend them

1 de agosto de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Dear Alice,

Thank you for your wonderful feedback and for choosing us again. We’re delighted you love the quality and packaging of your pieces, and it’s lovely to know you’ve shared them with family and friends too. Your recommendation means so much to us.

Kind regards,
Stephen
Latelita Customer Care

Avaliado com 5 de um total de 5 estrelas

Marvellous

Marvellous and beautifull

11 de julho de 2025
logotipo da Latelita

Resposta da Latelita

Dear Cristina,

Thank you for your kind review – we’re so pleased you think your Latelita piece is marvellous!

Kind regards,
Stephen
Latelita Customer Care

Avaliado com 5 de um total de 5 estrelas

It was a great experience.

It was a great experience.

I loved their products and I wore the necklace et the bracelet as a bride. Great quality.

When I had to refund some articles, the customer service was very kind and helpful.

I will buy another items in the future.

Thank you for everything.

6 de julho de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Dear Andreea,

Thank you so much for sharing your experience. We’re honoured you chose to wear our jewellery on your wedding day and delighted you loved the quality.

It’s also lovely to hear our customer service team could help you smoothly with your return. We look forward to welcoming you back whenever you’re ready for your next piece.

Wishing you all the best,
Stephen
Latelita Customer Care

Avaliado com 5 de um total de 5 estrelas

Wonderful jewelry

Wonderful jewelry. Fast delivery. I'm just excited. Thanks 😊

29 de julho de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Dear Svetlana
Thank you so much for your kind words! We’re thrilled to hear you love the jewellery and that your order arrived quickly. Your excitement has made our day!
We hope you enjoy wearing your new pieces and look forward to seeing you again soon.

Warmest wishes,
The Latelita Team

Avaliado com 5 de um total de 5 estrelas

Absolutely lovely earrings- stunning…

Absolutely lovely earrings- stunning quality and delivered quickly - packaging is lovely too if you are buying a present

28 de julho de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Hi Caroline,
Thank you for such a kind review! We're so pleased you loved the earrings and noticed the little details — from the quality to the packaging. It's great to hear they arrived quickly too.
Hope they make the perfect gift (even if it's a gift to yourself!).

Best wishes,
The Latelita Team

Avaliado com 5 de um total de 5 estrelas

Great service thank you

Great service thank you

10 de julho de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Hi Edi,

Thank you so much for your kind words! We're really glad you were happy with the service. If there's ever anything else we can help with, just let us know.

Warm wishes,
The Latelita Team 💫

Avaliado com 3 de um total de 5 estrelas

Very pretty and well made earrings but…

Very pretty and well made earrings but I feel that they are expensive for simulated stones.
Next time I might purchase something it would have been part of a sale promo.

27 de junho de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Hi Susan,

Thank you for your honest feedback – we really appreciate it. We're so pleased to hear you found the earrings pretty and well made.

We do understand your thoughts on pricing. While we use simulated stones in some designs to keep them accessible, we still focus on quality craftsmanship and thoughtful detailing in every piece. We always aim to strike a balance between design, materials, and affordability, especially as an independent brand.

We regularly run promotions and sales, so we hope you'll keep an eye out next time — we'd love to welcome you back!

Warm regards,
The Latelita Team ✨

Avaliado com 5 de um total de 5 estrelas

Beautiful Jewellery

27 de junho de 2025
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Hi Leontinia,

Thank you for your lovely feedback! We're so happy to hear you’re enjoying your jewellery.

Wishing you many sparkly moments,
The Latelita Team ✨

Avaliado com 5 de um total de 5 estrelas

Great service and great jewellery of…

Great service and great jewellery of immense quality. Will definitely order again.

20 de dezembro de 2024
Avaliação não solicitada
logotipo da Latelita

Resposta da Latelita

Hi Lauryn,

Thank you so much for the wonderful review! We're thrilled to hear you loved both the service and the jewellery. Can’t wait to welcome you back for your next order!

Best wishes,
The Latelita Team 💖

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