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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Love shopping here, the items are always unique and of excellent quality. Lazy Oaf have a wide range of sizes so a win for body positivity. Will always be my go to place for quirky, unusual clothing.... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Fun interesting clothing - a word of advice - fits are all over the map. I ordered 3 xxxl sweater vests because I am 1m90 tall. 1 comes to my waist thr other two are essentially crop tops. Model image... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Horrible customer support, and they actually trigger you on purpose if you are disabled. STAY AWAY. SCAMMED AFTER BEING A LOYAL CUSTOMER FOR 6 YEARS.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lazy Oaf is the best London based clothing brand! All their designs are unique and fun, and everything is super good quality and comfy. The only negative comment is that they're making me spend all... Ver mais

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de Acessórios de Moda

Sobre Lazy Oaf

Escrito pela empresa


About Us

Lazy Oaf is an independent, female-led and owned brand. Our garments are designed at our London studio a year ahead of launch, so that our team can take the time needed to develop each piece, ensuring the quality and fit are just right. We produce everything in limited quantities to reduce waste and ensure all our items are unique and special. Our products are designed to make you feel good and we’re constantly evolving our offering to best serve our community, with a focus on gender neutral styling and inclusive sizing. SHOP NOW Read Oafworld Contact Us FAQ's

Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

835 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Cute clothes, HORRIBLE WEBSITE

I want to love Lazy Oaf so much but THE WEBSITE! I have tried to shop on their website so many times but on both my phone and brand new MacBook, I get constant 'website not responding' messages. It takes forever and ever and ever and ever to load, it freezes, stops responding, then sends me all the way back to the top of the page I'm on and I have to start ALLLLL OVER AGAIN! Lazy Oaf please, I love your clothes so much but it sells out like crazy and the website literally does not work. Help me :(

3 de outubro de 2023
Avaliação não solicitada
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Hi Abby, so sorry to hear you're having troubles! Please could you try to clear your cookies and cache and try again, maybe in another browser if you have the option?

If this still doesn't work we'll get our developers on it, but in the meantime please download the app!

Lauren

Avaliado com 5 de um total de 5 estrelas

I love Lazy Oaf

I love Lazy Oaf! I have many pieces from them now. They always arrive really quickly and well packaged. The items are so well made, dresses I've worn and washed several times are good as new. The communication was good so I new exactly when to expect my parcel. My biggest problem is choosing what to order!

25 de setembro de 2023
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Thanks so much Helen 🥰

Avaliado com 5 de um total de 5 estrelas

MY brand :)

always the best made clothing in the coolest styles ! i get compliments all the time and the clothes have helped me really hone my style and build my confidence, especially as an artist and performer. thank you so much

25 de setembro de 2023
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Aw thanks Elizabeth, so happy we can help you with that!

Avaliado com 5 de um total de 5 estrelas

Loved it!

Great quality, just as in the picture.
Loved the t-shirt.
Delivered quickly.

31 de agosto de 2023
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Thanks Kelly! ♥

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY LAZY OAF CLOTHING

This was one of the worst experiences I have had with a brand ever. My order was stopped at boarder and I needed an invoice (which was not sent to me after placing the order), I asked for it and the disaster started. Not only the person who were answering my mails was ignoring my begging for the invoice, they were assuring me that they are already solving the issue themselfs, which was of course a lie. After I started to threaten them with authorities (it is illegal not to send an invoice) and started to use not so nice and polite language, I received an invoice. During that time the package was stored at the boarder for several days, I needed to pay a lot of extra money for every of those days. When I asked them to pay for those days, they did not reply at all, so I paid it myself. When I finally received the order, the clothes looked nice, but after first washing it looks like worn for few years or bought secondhand. This was the last time I did order from this cursed brand. Sorry for my bad english, I’m not native speaker.

30 de agosto de 2023
Avaliação não solicitada
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Hi Martina, thanks for your review.

Apologies for this mix up with the invoice, as we advised you previously the invoices are sent electronically to customs at the time we dispatch the orders and is not something we can usually also send as it's done automatically. As we mention in our help center, customs bills do need to be paid by the customer I'm afraid due to Brexit - any orders coming from the UK to other countries may be subject to a charge depending on your location.

We didn't receive a response from you after our last email, as we did advise we don't respond to abusive language. As we didn't hear back from you, we presumed the matter resolved.

If you're having issues with your clothes that's not something we like to hear, so please message us with some photos of your items so we can look into this!

Thanks,

Lazy Oaf

Avaliado com 4 de um total de 5 estrelas

Love my new tee

Love my new tee. So much. Just wish we had cheaper taxes for EU delivery but I guess that’s not their fault. (:

28 de agosto de 2023
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Thanks for your feedback! We wish the same 🙃 but glad you love your tee!

Avaliado com 1 de um total de 5 estrelas

Returns is a shamble

Ordering was fine

But returns Is awful returned an item 3 weeks ago no communication what so ever been trying to get hold of someone but no reply live chat doesn't work and still no refund!!!

10 de setembro de 2023
Avaliação não solicitada
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Hi Shantelle, so sorry to hear this! I believe we refunded your order earlier - there is a bit of a backlog at the moment due to staff holidays etc. But if you get in touch we can always expedite your return!

Avaliado com 5 de um total de 5 estrelas

Loved the skirt and the shipping was…

Loved the skirt and the shipping was quick and secure I’m really satisfied with my purchase and I love how the company goes all out on making sure the order is safely shipped to me. Will be a returning customer in the future!

29 de agosto de 2023
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Thanks Dulce, happy you love your skirt!

Avaliado com 5 de um total de 5 estrelas

Love Lazy Oaf

Love Everything about Lazy Oaf! Addicted!! ❤️ 🙌 😍

31 de agosto de 2023
logotipo da Lazy Oaf

Resposta da Lazy Oaf

Thank you! ♥

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