Eloise a senior property manager at Fareham has since she started been professional and helpful whilst going the extra mile to make sure that any issues with the property are resolved in a timel... Ver mais
Localização
Trocar localização7 Westquay House 20 West Street, PO16 0LG Fareham, GB
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Veja o que dizem as avaliações
From the beginning of looking into renting my property out, getting the property ready and finding tenants, Leaders have been amazing. Dan gave me all the information I needed to make an informed deci... Ver mais
A empresa respondeu
I have been using Leaders to rent out my property for around 8 years and during that time I have been nothing but impressed with their efficiency, approachability and overall helpfulness. When my tena... Ver mais
A empresa respondeu
We have been using Leaders, Fareham, to find tenants for us since 2007. They are so efficient and helpful that I can't fault them, so I have now engaged them to fully manage our properties. Many tha... Ver mais
A empresa respondeu
Detalhes da empresa
- Imobiliária
- também em
- Avaliadora de imóveis
- Corretora de aluguel de imóveis
- Inspetor de imóveis
- Investimento em propriedades
Sobre Leaders - Fareham
Escrito pela empresa
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Escrito pela empresa
- Whether you are looking to sell or let your home, our teams are on hand to help.
Informações de contato
7 Westquay House 20 West Street, PO16 0LG, Fareham, Reino Unido
4,7
Excelente
110 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We’ve just rented a property with…
We’ve just rented a property with Leaders and the process couldn’t have been easier. Really helpful and lovely people working in the Fareham Branch.
Thanks!
15 de janeiro de 2025
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear A Collins
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving the team at the Fareham branch a 5 star rating!
Many thanks
Customer Care Team
Thank you to Emily Bligh at Leaders…
Thank you to Emily Bligh at Leaders Fareham for making our moving process so easy and stress free. Not only was she so friendly, she has been really helpful in answering all our questions.
27 de dezembro de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Rosella
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily a 5 star rating!
Many thanks
Customer Care Team
First time using Leaders as a service
First time using Leaders as a service, and it has been absolutely seamless and very supportive with the help of Emily Bligh who has been with us every step of the way.
Great customer service.
27 de dezembro de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Kern
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily a 5 star rating!
Many thanks
Customer Care Team
Very helpful great in helping fingers…
Very helpful great in helping fingers ng a suitable place. Becky is fantastic and very helpful 😀
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Liam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Becky a 5 star rating!
Many thanks
Customer Care Team
Wonderful
The staff have been amazing! The process has been easy and they are always there to help! Best service from a letting agent I've had
22 de novembro de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Wendy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Resposta da Leaders - Fareham
Dear Jennifer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Amazing
Amazing, have been very helpful all the way through. Nothing too much. Thank you . Happy tenant !!!
1 de novembro de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Jacemoore
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Becky and Emily have been fantastic
Becky and Emily have been fantastic. Made the move very smooth and easy. Would highly recommend
30 de outubro de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Samuel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily and Becky a 5 star rating!
Many thanks
Customer Care Team
Appreciation
It is my first time to have a video house viewing from Hong Kong. My agent Emily Bligh is great. She presented us a very nice house. Tried hard to deal with the landlord and me about the start date of tenant. We are highly appreciated with her great effort. 👍
24 de setembro de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Olivia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emily a 5 star rating!
Many thanks
Customer Care Team
Becky was super helpful and good at…
Becky was super helpful and good at communicating and keeping us up to date on all details. She made the process super simple and easy. Emily was also great and able to help as and when needed. Thank you!
19 de agosto de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Erin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Becky a 5 star rating!
Many thanks
Customer Care Team
Poor experience
I have been with this branch for over 5 years. In my view the customer is never put first, they will always blame you or the tenant for any issues. Poor service has meant I took over the account on behalf of my tenant and have done so for years yet still charge me the earth when I am managing the account myself and make it extremely difficult to part ways to the point the ombudsman is now involved. Lots of disturbing emails sent to my tenant, lack of care, poor poor service and not solution orientated at all. Today, 02.08.24 they still continue to mess up payments. If you want an agent who doesn't care, does not take complaints seriously, whom leave you feeling totally and utterly frustrated to the point of crying then choose them. But I have warned you.
2 de agosto de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Good Morning
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks
Customer Care Team
Becky and Emily made the process of my…
Becky and Emily made the process of my renting very easy and made sure that I was 100% aware of what what happening. The communication was perfect and I reccomend going here for your rent/buy!
8 de junho de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Tay
Thank you for leaving your review Emily and Becky will be thrilled to hear you left them a 5 star review.
Many thanks
Customer Care Team
Thankyou so much to everyone and…
Thankyou so much to everyone and especially Emily at leaders for helping me and guiding me in renting out my first property. It was a very stressful time for me but Emily guided and helped me to receive a successful tenant and a smooth process of completion.
Thank you so much
Alexi
30 de maio de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Alexi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are pleased that Emily made the Letting process run smoothly for you.
Many thanks
Customer Care Team
Emily and the team have been excellent
Emily and the team have been excellent. My flat was rented out very quickly with a great tenant. They are quick to sort out issues without going over the top and charging a fortune for the smallest maintenance problems. As a landlord, I strongly recommend them.
22 de maio de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Victoria
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
This is great to hear Emily and team are pleased they could help.
Many thanks
Customer Care Team
Thanks to Emily at Leaders Fareham for…
Thanks to Emily at Leaders Fareham for the great service in getting some referencing and agreements drafted for me. She always kept me informed with progress and managed the process from start to handover of keys - Thank You!
1 de maio de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Alpha Whisky
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
I have rented a property in Fareham
I have rented a property in Fareham. Emily was extremely helpful and efficient. The whole process was quick and smooth.
19 de abril de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Laura
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Excellent service
From the initial meeting through to occupation by tenants the Leaders team acted punctually and professionally guiding me as a 1st time landlord through the process.
19 de abril de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Mike
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
A new Landlord
I have recently rented a house out for the first time. Emily and the other members of the team at Fareham were really helpful throughout the process. I was updated regularly, everything was explained well and they made sure the process was as stress free as possible. I would recommend to a friend, so far the experience has been really positive.
3 de abril de 2024
Avaliação não solicitada
Resposta da Leaders - Fareham
Dear Nicole Houghton
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Emily was great!
Emily made the move in process very smooth.
8 de março de 2024
Avaliação não solicitada
The agents lady who assisted me was…Emily
The agents lady who assisted me was very open and answered all my inquiries diligently,and I felt safe to trust her as most people are after getting you signed up yet you didn’t understand a lot of throngs and only realise later that you didn’t know something
26 de fevereiro de 2024
Avaliação não solicitada
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