Aleyna and Selwyn at the Forest Hill Leaders branch have been super helpful throughout and have been very responsive ensuring all the questions we have asked are answered quickly and clearly. Henry an... Ver mais
A empresa respondeu
Localização
Trocar localização9-13 The Façade Devonshire Road, SE23 3HA Forest Hill, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Jake, James, and Selwyn provided professional attention from the initial phone contact all the way through to the property viewing. Solid service overall. provided professional attention from the init... Ver mais
Selwyn Pacheco was assigned to the property I was looking to rent, however it was a shame that the dates did not align well. Selwyn then texted me on WhatsApp asking for a “favour” and to write a revi... Ver mais
A empresa respondeu
Currently looking for a new place to rent and experience with Leaders has been great so far. Selwyn has been very helpful in answering my queries and is really helping me get my ideal place as quickly... Ver mais
Detalhes da empresa
- Imobiliária
- também em
- Avaliadora de imóveis
- Corretora de aluguel de imóveis
- Inspetor de imóveis
- Investimento em propriedades
Sobre Leaders - Forest Hill
Escrito pela empresa
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Escrito pela empresa
- Whether you are looking to sell or let your home, our teams are on hand to help.
Informações de contato
9-13 The Façade Devonshire Road, SE23 3HA, Forest Hill, Reino Unido
4,9
Excelente
367 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am very satisfied
I am very satisfied for the service provided by Aleyna from Leaders Forest Hill she was very helpful!
13 de maio de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Ashvin
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I’ve had a really positive experience…
I’ve had a really positive experience so far renting through this agency. Selwyn has been very professional, friendly, and always quick to respond whenever I’ve had any questions or needed support. Macy has also been very helpful and approachable throughout the process, making everything feel smooth and stress-free.
The communication has been excellent, and they’ve both made me feel well supported as a tenant. I really appreciate their helpful attitude and professionalism and would definitely recommend them to others looking to rent.
10 de maio de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Agujioke
We greatly appreciate your 5-star review and the time you took to share your experience with Macy and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Friendly and efficient service
Friendly and efficient service. Viewings sorted quickly with no faff.
7 de maio de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Deanne
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Great service
Lillie was fantastic, informed and friendly. Willing to go the extra mile.
30 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Yvette
We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Macy was very helpful and informative
Macy was very helpful and informative. She was polite and provided good details, as well as showed patience in dealing with me over the phone. 5/5 service.
28 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Mo
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Communication is great with very quick…
Communication is great with very quick replies. Macy is very easy to chat to and she has fully understood all my requirements. I am very pleased overall and recommend this lettings agency.
27 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Rasha
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Special thanks to Macy and Aleyna for…
Special thanks to Macy and Aleyna for being committed with their job and happy to accommodate any adjustments.
27 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear AA
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna and Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Prompt reply from my inquiry
Prompt reply from my inquiry
23 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear CT
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Resposta da Leaders - Forest Hill
Dear Shirley
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I was so excited and happy with the…
I was so excited and happy with the good service I received from the staffs of Leaders in Lewisham teams for getting me a good apartment i wanted within a short time they are very dedicated problem solving and quick response to email and calls staffs like macy,Selwyn,and Lillie,they are problem solving i will recommend them to my friends and colleagues at work.They are doing a wonderful job for leaders Lewisham.
20 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Saheed
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
My partner and I have been looking for…
My partner and I have been looking for a flat in a short time frame due to a job change. Speaking to Selwyn Pacheco from Leaders was helpful, showing us a place that looks great, which I hadn't seen online!
21 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Customer
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Review for Macy Abbott
Macy is very friendly and I am eager to work with her to find a suitable flat this summer. She is very prompt and provided me with the necessary guidance throughout our interactions in my flat search.
20 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Kerem
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I was on the phone with Macy who helped…
I was on the phone with Macy who helped to organise a viewing for me. She was really lovely and extremely helpful. The process was as smooth as I could’ve hoped!
20 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Katerina
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I had a great experience with Macy and…
I had a great experience with Macy and Selwyn. They have both been very helpful and quick to respond. I would use their company again.
16 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Rebecca Linde
We greatly appreciate your 5-star review and the time you took to share your experience with Macy and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Selwyn at Forest Hill
Everyone we've spoken to at the Forest Hill branch have been really helpful and friendly - Selwyn Pacheco in particular answered our queries right away and dealt with our enquiry quickly and professionally, making us feel very comfortable.
17 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Dan
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Macy has been a great agent to liaise…
Macy has been a great agent to liaise with. Very informative and supportive 😊
16 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Melissa
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Effective communication
Macy was incredibly communicative. She promptly responded to emails.
Good work!
16 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Femi Fagite,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
The process of letting went very well
The process of letting went very well. Specially Aleyna Saklav was really helpful."I had an amazing experience with this letting agent. She is incredibly kind, always responsive, and ready to help at any time. No matter when I contacted her, she got back to me. She always took the time to address any concerns and clarify things right away.
14 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Reshma
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I’ve had a really good experience so…
I’ve had a really good experience so far. The team have been very helpful, responsive, and easy to deal with. Everything has been handled smoothly which made the whole process stress-free. Would definitely recommend! Thanks selwyn and macy.
11 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Shane Joyce
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Very positive experience
I had a really positive experience with this letting agency and would highly recommend them.
Selwyn was especially helpful. His communication made everything feel smooth and stress-free.
Overall, the service was professional, responsive, and well-organised. I would definitely use this agency again in the future.
8 de abril de 2026
Avaliação não solicitada
Resposta da Leaders - Forest Hill
Dear Ildiko Tothova
We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.