Leaders - Oakham Avaliações 6

O TrustScore é 3 de um total de 5

2,9

20 Church Street, LE15 6AA Oakham, GB


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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If I could rate as zero, I would. Absolute shambles of a letting agency. No interest in tenant's needs, they consistently ignore or play down your requests for work and take landlord... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Highly recommended.Lovely friendly staff supper helpful with my enquiries will definitely use again in future thank you.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service as always, fast and efficient made the whole process a breeze. Highly recommend, great team

A empresa respondeu


Detalhes da empresa

  1. Imobiliária
  2. Investimento em propriedades
  3. Avaliadora de imóveis
  4. Corretora de aluguel de imóveis
  5. Inspetor de imóveis

Sobre Leaders - Oakham

Escrito pela empresa

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Escrito pela empresa

Whether you are looking to sell or let your home, our teams are on hand to help.

Informações de contato

  • 20 Church Street, LE15 6AA, Oakham, Reino Unido

2,9

Bom

O TrustScore é 3 de um total de 5

6 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Avoid like the plague!

If I could rate as zero, I would.

Absolute shambles of a letting agency.

No interest in tenant's needs, they consistently ignore or play down your requests for work and take landlord's side in everything. They tell outright lies, so if you're ever unlucky enough to rent through them, back up every single conversation in writing.

Been waiting 4 months now for a return of banned fees they took. Nobody gets back to you. Ever!

Boiler's had a condemned sticker on for 3 years - they won't do anything about it and insist it's 'only advisory.

Promised to support us trying to find a new home after a no fault eviction - received no help or call backs when properties came up, when they promised they'd let us know.

8 years of being refused permission to decorate or recarpet, only for permission to be magically granted after we'd received the Section 21 eviction notice.

They closed the Oakham branch we were with and never even bothered to tell us! Found out Stamford have taken over our property management through sheer luck.

Avoid at all costs is my advice.

31 de janeiro de 2023
Avaliação não solicitada
logotipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Becks Hoyles,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Avaliado com 1 de um total de 5 estrelas

They entered our property to show it…

They entered our property to show it without permission. Conned my 70 year old mother into the ‘cheap’ no deposit option…. Aggressive when dealing with customers.

1 de agosto de 2022
Avaliação não solicitada
logotipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Ben

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Avaliado com 1 de um total de 5 estrelas

Worst estate agents I've ever had the…

Worst estate agents I've ever had the displeasure of dealing with. If you want to rent a property in Oakham or near DO NOT use these. I cannot fathom how this particular estate agents has any custom. They lie about fees and completely ignore emails and any kind of communication. I wish I could give any positive feedback, there was one lady in Stamford who seemed somewhat helpful.

1 de setembro de 2022
Avaliação não solicitada
logotipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Charlotte Howlett,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service as always

Fantastic service as always, fast and efficient made the whole process a breeze. Highly recommend, great team

20 de maio de 2022
Avaliação não solicitada
logotipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Rosie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Highly recommended.Lovely friendly…

Highly recommended.Lovely friendly staff supper helpful with my enquiries will definitely use again in future thank you.

3 de março de 2022
Avaliação não solicitada
logotipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Mr Milner,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

What a fantastic job from start to…

What a fantastic job from start to finish. Angus went the extra mile.

23 de fevereiro de 2022
Avaliação não solicitada
logotipo da Leaders  - Oakham

Resposta da Leaders - Oakham

Dear Adam,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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