Leaders - Reigate Avaliações 

23
•
O TrustScore é 4.5 de um total de 5

4,5

4 Bell Street, RH2 7BG Reigate, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We’ve been renting in Reigate for over two years and Chloe at Leaders has been a fantastic property manager throughout. She is very responsive, gets things done and is always cheerful and polite. She... Ver mais

Avaliado com 5 de um total de 5 estrelas

Chloe has been incredibly professional, kind and patient throughout my tenancy. She handled my situation regarding an early tenancy agreement with my landlord with so much respect and understandi... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have a rental flat in Reigate, Surrey, managed through Leaders. While I do have some general frustrations with the agency—particularly their constant attempts to increase commission fees—I want... Ver mais

Avaliado com 5 de um total de 5 estrelas

We’ve had a really positive experience with Leaders in Reigate, and Chloe has been particularly helpful throughout. She is friendly, professional, approachable and always responds promptly to any qu... Ver mais


Detalhes da empresa

  1. Imobiliária
  2. também em
  3. Avaliadora de imóveis
  4. Corretora de aluguel de imóveis
  5. Inspetor de imóveis
  6. Investimento em propriedades

Sobre Leaders - Reigate

Escrito pela empresa

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Escrito pela empresa

Whether you are looking to sell or let your home, our teams are on hand to help.

Informações de contato

  • 4 Bell Street, RH2 7BG, Reigate, Reino Unido

4,5

Excelente

O TrustScore é 4.5 de um total de 5

23 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(23)

2.504 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We’ve had a really positive experience…

We’ve had a really positive experience with Leaders in Reigate, and Chloe has been particularly helpful throughout. She is friendly, professional, approachable and always responds promptly to any queries. Communication has been clear and efficient, and she has made everything much easier to manage.

Thank you, Chloe, for all your help and support — it’s very much appreciated. Highly recommended!

8 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reigate, flat for rent

I have a rental flat in Reigate, Surrey, managed through Leaders. While I do have some general frustrations with the agency—particularly their constant attempts to increase commission fees—I want to give full credit where it's due to Chloe, who is my Property Manager.

Whenever I have needed to reach out to her, she has responded incredibly quickly and dealt with my queries in a highly diligent and professional manner. She is efficient, clear in her communication, and genuinely helpful. It is a real relief to have her as my Property Manager because I know I can rely on her to sort things out promptly.

If you are dealing with Leaders, definitely ask for Chloe—she is a true asset to their team and makes the whole management process much smoother.

8 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chloe has been incredibly professional

Chloe has been incredibly professional, kind and patient throughout my tenancy. She handled my situation regarding an early tenancy agreement with my landlord with so much respect and understanding. Even though we weren’t ultimately able to resolve the situation, Chloe remained professional, patient and helpful throughout the process. I really appreciated the way she communicated with me and made me feel listened to. She’s a credit to the property management team and I would happily recommend her.
I personally will give her 5 star review.
Alexandra Tinko
Former tenant
139 Blackborough Road
RH27DA

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great property manager - Chloe at Leaders

We’ve been renting in Reigate for over two years and Chloe at Leaders has been a fantastic property manager throughout. She is very responsive, gets things done and is always cheerful and polite. She has been particularly helpful when we’ve had urgent issues to resolve. Thanks Chloe!

7 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Leaders Review

Excellent support throughout our tenancy. Responsive and always on hand to provide support for any issues (which occurred rarely!) or questions. In particular our property manager Chloe has always been very responsive and knowledgeable!

7 de setembro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Communication

Leaders always contacts you when there are important appointments. Commuication has been good with leaders. They generally get back to you when you contact them about important issues although they have been slow on a couple of occasions.

3 de agosto de 2026
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Thank you for your feedback, Lara. We're glad to hear that communication with our leaders has been generally good and that they reach out for important appointments. We apologise for the slow responses on a couple of occasions and appreciate your understanding as we strive to improve our service and support for every customer.

Avaliado com 5 de um total de 5 estrelas

I just want to say a massive thank you…

I just want to say a massive thank you to Chloe Keeping for solving a little problem I had really quickly and was really eager to help me. Since being with leaders for the last few months it's been a pleasant experience and never got anything bad to say 😊

16 de julho de 2026
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Thank you, Tom, for your wonderful feedback! We're thrilled to hear that Chloe was able to solve your problem quickly and that your experience with us has been pleasant. Our team is dedicated to providing reliable and supportive service, and your kind words motivate us to keep doing our best.

Avaliado com 5 de um total de 5 estrelas

My move has been finalized and I’d like…

My move has been finalized and I’d like to give a big thank you to Ellie who supported me every step of the way. Finalizing the paperwork was complicated by the change in the law. Ellie took an active role in resolving the issues to make it happen. She was also very patient and a pleasure to deal with. I really appreciated this type of interaction, which made the move so much easier. I highly recommend Ellie and thank you once again.
Kind regards,
VANDANNA.

29 de maio de 2026
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear Devi Singh

We greatly appreciate your 5-star review and the time you took to share your experience with Ellie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Really great experience with Leaders

Really great experience with Leaders. The team was super helpful, responsive, and professional throughout the whole process of renting the house. They made everything easy and stress-free, always ready to answer any questions.

Would definitely recommend them to anyone looking for a reliable agency. Thanks again for all your help!

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear Clotilde
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Leaders experience

My partner and I have had a great experience with Leaders, Ellie has been really helpful and responds very promptly to any questions we may have!

14 de abril de 2026
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear Jess
We greatly appreciate your 5-star review and the time you took to share your experience with Ellie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great experience

Property management by Chloe has been efficient and responsive, making the renting process smooth. Communication is clear, and maintenance requests are handled in a timely manner, though occasional delays can occur. Overall, the experience has been positive and professional.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear Keone Botlhale Mzingwani

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Avaliado com 4 de um total de 5 estrelas

I was supported in a very effective…

I was supported in a very effective way, the team Ellie and Sam were very helpful and transparent throughout the process.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear Osezele Ukpebor,

Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Ellie and Sam. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.

Kind regards,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great property management from Chloe at Leaders Reigate

We currently rent with Leaders in Reigate and Chloe our property manager has been brilliant throughout. She is very responsive and friendly and has worked with our landlord to fix any problems as quickly as possible. When we’ve had urgent issues Chloe has gone out of her way to get things sorted. Thanks Chloe!

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear Isabel Summers We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Service from Leaders Reigate

Chloe has been our property manager for some time now and during this period we have had occasions to involve her with change of tenants, late payments of rent, obtaining increases in rental amounts and various necessary maintenance jobs and statutory requirements. In all of our dealings, we have found Chloe excellent, efficient, gets back to you when she says she will and hugely helpful and friendly.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear Kenneth Davie

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Since Chloe became Property Maintenance…

Since Chloe became Property Maintenance Manager, communication has improved significantly. She responds promptly to any faults reported and ensures issues are handled efficiently and professionally. Chloe has shown excellent knowledge and a strong understanding of how to run and maintain the property to a high standard. Her proactive approach and reliability truly make a difference. Highly recommended!

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear Chukwuemeka Ezeobi

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Property managed through Leaders

I have been working with Chloe since starting renting my property with Leaders and I find her to be very professional and quick to deal with any queries that I may have. I am pleased with how my property is being managed by Leaders.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear Maxine

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Chloe has been very helpful

Chloe has been very helpful

There have been some maintenance problems which she has promptly dealt with. In addition, there have been a couple of late payments of the rent. She has contacted the tenant and the matter was quickly resolved

24 de novembro de 2025
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear Customer

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Leaders Review

Chloe has been an excellent property manager during our tenancy. She is always quick to respond!

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear James Harrison

We greatly appreciate your 5-star review and the time you took to share your experience with Chloe. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Wonderful Property Manager

Our Property Manager Chloe is absolutely wonderful! She’s quick to respond to any queries and doesn’t leave us hanging like all our past managers. A very pleasant lady to communicate with- we hope Chloe is around for the duration of our tenancy ⭐️

8 de agosto de 2025
Avaliação não solicitada
logotipo da Leaders  - Reigate

Resposta da Leaders - Reigate

Dear Aysha, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Chloe. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!



Kind regards, Customer Care Team

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