Really great experience with Leaders. The team was super helpful, responsive, and professional throughout the whole process of renting the house. They made everything easy and stress-free, always r... Ver mais
A empresa respondeu
4 Bell Street, RH2 7BG Reigate, GB
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Really great experience with Leaders. The team was super helpful, responsive, and professional throughout the whole process of renting the house. They made everything easy and stress-free, always r... Ver mais
A empresa respondeu
My partner and I have had a great experience with Leaders, Ellie has been really helpful and responds very promptly to any questions we may have!
A empresa respondeu
We currently rent with Leaders in Reigate and Chloe our property manager has been brilliant throughout. She is very responsive and friendly and has worked with our landlord to fix any problems as quic... Ver mais
A empresa respondeu
I have been working with Chloe since starting renting my property with Leaders and I find her to be very professional and quick to deal with any queries that I may have. I am pleased with how my prop... Ver mais
A empresa respondeu
Escrito pela empresa
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Escrito pela empresa

4 Bell Street, RH2 7BG, Reigate, Reino Unido
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really great experience with Leaders. The team was super helpful, responsive, and professional throughout the whole process of renting the house. They made everything easy and stress-free, always ready to answer any questions.
Would definitely recommend them to anyone looking for a reliable agency. Thanks again for all your help!

Resposta da Leaders - Reigate
My partner and I have had a great experience with Leaders, Ellie has been really helpful and responds very promptly to any questions we may have!

Resposta da Leaders - Reigate
Property management by Chloe has been efficient and responsive, making the renting process smooth. Communication is clear, and maintenance requests are handled in a timely manner, though occasional delays can occur. Overall, the experience has been positive and professional.

Resposta da Leaders - Reigate
I was supported in a very effective way, the team Ellie and Sam were very helpful and transparent throughout the process.

Resposta da Leaders - Reigate
We currently rent with Leaders in Reigate and Chloe our property manager has been brilliant throughout. She is very responsive and friendly and has worked with our landlord to fix any problems as quickly as possible. When we’ve had urgent issues Chloe has gone out of her way to get things sorted. Thanks Chloe!

Resposta da Leaders - Reigate
Chloe has been our property manager for some time now and during this period we have had occasions to involve her with change of tenants, late payments of rent, obtaining increases in rental amounts and various necessary maintenance jobs and statutory requirements. In all of our dealings, we have found Chloe excellent, efficient, gets back to you when she says she will and hugely helpful and friendly.

Resposta da Leaders - Reigate
Since Chloe became Property Maintenance Manager, communication has improved significantly. She responds promptly to any faults reported and ensures issues are handled efficiently and professionally. Chloe has shown excellent knowledge and a strong understanding of how to run and maintain the property to a high standard. Her proactive approach and reliability truly make a difference. Highly recommended!

Resposta da Leaders - Reigate
I have been working with Chloe since starting renting my property with Leaders and I find her to be very professional and quick to deal with any queries that I may have. I am pleased with how my property is being managed by Leaders.

Resposta da Leaders - Reigate
Chloe has been very helpful
There have been some maintenance problems which she has promptly dealt with. In addition, there have been a couple of late payments of the rent. She has contacted the tenant and the matter was quickly resolved

Resposta da Leaders - Reigate
Chloe has been an excellent property manager during our tenancy. She is always quick to respond!

Resposta da Leaders - Reigate
Our Property Manager Chloe is absolutely wonderful! She’s quick to respond to any queries and doesn’t leave us hanging like all our past managers. A very pleasant lady to communicate with- we hope Chloe is around for the duration of our tenancy ⭐️

Resposta da Leaders - Reigate
I was relocating from another country and after doing reference checks and paying for the apartment, I thought everything was sealed. I was given a contract to sign of which they said on the move-in day, the landlord will sign too. Almost a month later, I flew to the UK and was set to move-in, I was told that the tenant refused to move out, and so I could not move-in. I was left stranded with my family and refunded my money, with nothing done to get me another apartment as a replacement.

Resposta da Leaders - Reigate
Fantastic approach, the Reigate team have been fantastic, especially Tom Welsh. He’s been ever so professional that we decided to give him our property into management instead of just tenant search.
I would like to commend Kirsty in the management team following a very difficult tenant. She took so much of the stress and strain away from me and I trusted her implicitly to act in my best interests. She is a credit to the Leaders team and I know that my property is in the best hands. Thanks Kirsty, you’re the best!

Resposta da Leaders - Reigate
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