Leaders Warrington staff are amazing. It started with Chris which passed my files onto Lorena which she did an outstanding job. Lucky to have an employee like her. Communication is 100%, response time... Ver mais
A empresa respondeu
80 Sankey Street, WA1 1SG Warrington, GB
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Leaders Warrington staff are amazing. It started with Chris which passed my files onto Lorena which she did an outstanding job. Lucky to have an employee like her. Communication is 100%, response time... Ver mais
A empresa respondeu
I recently moved from London to Warrington, and I've gotta say, the Leaders team made it a perfect experience. Massive jumbo shoutout to Becky – she's an absolute rock star and made sure everythin... Ver mais
Leaders were acting as the estate agent in our house purchase and couldn't recommend them enough, especially Ben! Ben was so great and honestly I don't think this house sale/purchase would have gone t... Ver mais
From beginning to end of the whole experience it was great. Rebecca's personality was especially great! The only suggestion we have is that possibly when other team members are involved by sendin... Ver mais
Escrito pela empresa
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Escrito pela empresa

80 Sankey Street, WA1 1SG, Warrington, Reino Unido
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Alisha was amazing throughout the whole process, so helpful and responsive ! Such a smooth and easy move with them 😊
Staff are incredibly helpful, friendly and efficient and work extremely hard to give support and follow up. A great team! They made what could have been a very stressful moving process so much easier, a huge thanks from me. - Tim
The experience with Alisha Henrys was absolutely amazing. She provided exceptional customer service, going above and beyond to communicate and support us in the best possible way.
Alisha consistently made herself available to assist us on multiple occasions, exhibiting a friendly demeanor and promptly addressing all of our inquiries.
Initially, we had concerns regarding this operation. However, once we had our first conversation with Alisha, she approached the challenge with enthusiasm and a strong commitment to excellence. Throughout the entire process, she kept us well-informed and maintained an open and effective line of communication. As a result, we are now on the verge of completing the process, completely satisfied with the outstanding service Alisha provided.
We would like to extend our special thanks to Daniel Trueman for his invaluable assistance through emails and chat. His support has been tremendously helpful and greatly appreciated.
I have been utterly blown away by the care and attention from the team at Leaders as I worked to find a rental property! Highly recommended and all of the team Becky, Allysha and Lauren have been seriously exceptional! I run a training business where customer service has to be GOOD to impress me and boy did Leaders impress me! Highly Recommended!
From start to finish everyone we have been involved with has been really helpful and very welcoming! Definitely made our experience enjoyable and hassle free! Would highly recommend and thank you to all the staff who have helped us during our move!
It is very good experience with leader's.They Manager very well and process goes very smooth. Thanks for your support during moment.
The estate agent, Mike, was excellent from start to finish. He was friendly and approachable being on hand when we had questions and went above and beyond during the difficulties we faced in delays which we really appreciated.
I would certainly recommend leaders from the service that we received from Mike.
The letting process was systematic, smooth and easy. Thanks to Ms. Rebecca Hill and Jane Healy for guiding us so kindly in every step of the process.

Resposta da Leaders - Warrington
Becky was unbelievable, made our process so easy. She helped with every question and made the move a breeze.
We love the house we have moved into.
I would 100% go with Leaders if we ever have to move again.

Resposta da Leaders - Warrington
Michael was a massive help to us as we had never sold a property before. He gave great advice on how to prepare the house for sale, we handed over a set of keys and he took care of everything else! The valuation was spot on as we accepted an offer of the asking price within a couple of days of marketing the property. The price for the service was exactly what I was expecting to pay and worth every penny, removing any stress from us!

Resposta da Leaders - Warrington
Absolute sham of a letting agent. Unreliable and unprofessional in every sense. The branch manager himself is incapable of completing simple tasks and delivery on promises he makes. Head office don’t answer the phone and are not interested in your complaint.

Resposta da Leaders - Warrington
On the whole we were happy with leaders when purchasing a property via them however what let them down was despite the exchange being before midday they never made our keys available until 15:45hrs as they were busy obtaining meter readings. In my opinion this should have been obtained prior to the exchange and our keys made available at the point of exchange.

Resposta da Leaders - Warrington
For us, initially this operation was the cause of some concern, but once we had had our first interview with Natalie Haseldine at Leaders office, she took on the challenge with a cheerful & very conscientious attitude. She kept us informed all the way about how the process was coming along, & we had a very good two way communication between us. The process is now all but complete to our complete satisfaction.Many thanks Roger & Carol Bingham

Resposta da Leaders - Warrington
Leaders provide a very professional and friendly service and understand what landlords need and work with you to personalise their service. They keep you informed at every stage of the letting process. I wouldn’t hesitate in recommending them.

Resposta da Leaders - Warrington
Amazing staff, especially Alyson and Mike. They went above and beyond.
Alyson communicate and supported us to the best she could and that was outstanding.
Mike was always available to let us view the property on numerous occasions. He was so friendly and always answered our questions. Again outstanding.
Thanks for your outstanding service.

Resposta da Leaders - Warrington
On my first viewing I took time off work and travelled 17 miles. On arrival, the estate agent had brought the wrong keys so I had to come back the following day.
On completion, I collected my keys from the branch at 5:30. I got to the flat just before 6 only to find I’d been given the wrong keys. The branch closed at 6 so nobody was there to help. I had to wait until the following morning to get the correct keys. I then had to pay more money to hire a van longer than I should have had to.

Resposta da Leaders - Warrington
As a landlord Leaders are new to managing our property but so far I have been really impressed by the service they have delivered…the team are diligent and friendly and have overcome issues where the exiting agent has failed. Richard manages the branch really well and his team are a credit to him (Laura, Jordan & Sue to name a few). Long may this service continue.

Resposta da Leaders - Warrington
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