Leightons Opticians & Hearing Care Avaliações 

2.828
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

As a regular customer getting my ears checked and wax removed by Sheena, I'm always impressed by her friendly nature, whilst being professional and carrying out her duty to the highest standards. 5 st... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was my first visit to Leightons, for a long overdue contact lens test, eye test, and to order to new glasses. The visit very much exceeded my expectations and I was particularly impressed by the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kevin and the staff at Leightons in Reading have been great. Initially went in for non-prescription sunglasses that were out of stock at another local retailer. Although they weren’t in stock Kevin wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I cannot fault Leighton of Christchurch. I have never been to a more professional competent friendly opticians. I felt comfortable and and confident and reassured for the whole visit and believe... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Optometrista
  2. Audiologista
  3. Fornecedor de Lentes de Contato
  4. Distribuidora de óculos
  5. Loja de Aparelhos Auditivos
  6. Oculista

Escrito pela empresa

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 78% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(2.828)

499 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

As a regular customer getting my ears…

As a regular customer getting my ears checked and wax removed by Sheena, I'm always impressed by her friendly nature, whilst being professional and carrying out her duty to the highest standards. 5 star rating every time. Highly recommend booking an appointment with Sheena if you have any ear/hearing queries.

16 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're thrilled to hear about your positive experiences with Sheena at Leightons! It's wonderful to know that she provided friendly and professional ear care. She and the team will be delighted to hear your feedback. Thanks for recommending her, and we're looking forward to seeing you at your next appointment!

Avaliado com 5 de um total de 5 estrelas

Have always been satisfied with Leighton

Have always been satisfied with Leighton

15 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're thrilled to hear you've always been satisfied with Leightons! Thank you for taking the time to share your positive feedback. If you ever need anything, just let us know.

Avaliado com 5 de um total de 5 estrelas

I cannot fault Leighton of Christchurch

I cannot fault Leighton of Christchurch. I have never been to a more professional competent friendly opticians. I felt comfortable and and confident and reassured for the whole visit and believe no one could have done more.
I give a 6 star recommendation.

16 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're thrilled to hear about your fantastic experience at Leightons Christchurch! Our team works hard to provide a professional and friendly service, so we're delighted that you felt comfortable and confident throughout your visit. Thank you for the glowing recommendation - we truly appreciate it!

Avaliado com 1 de um total de 5 estrelas

Surprisingly poor and unprofessional…

Surprisingly poor and unprofessional customer service. Their opticians can't fit contact lenses at all despite charging 50, which is more expensive than the chain stores. They ordered trials for me and both the prescriptions are egregiously wrong. Can't even pick up the phone.

9 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The professional manner in which I was…

The professional manner in which I was treated.

13 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're delighted to hear about the professional service you received at Leightons! Our team always aims to provide top-notch care to our patients. If you have any further feedback or need assistance, feel free to get in touch. Take care!

Avaliado com 5 de um total de 5 estrelas

With Leightons, I feel confident I am in very good hands

This was my first visit to Leightons, for a long overdue contact lens test, eye test, and to order to new glasses. The visit very much exceeded my expectations and I was particularly impressed by the staff who were friendly, professional, and knowledgeable. I received some really good health advice and I felt I was in very good hands.

7 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're absolutely thrilled to hear that your first visit to Leightons exceeded your expectations! Our team works hard to provide a friendly and professional service, and we're delighted that you felt well taken care of during your time with us. It's great to know that you found the health advice helpful as well. Thanks for sharing your positive experience!

Avaliado com 4 de um total de 5 estrelas

Helpful very knowledgeable as should be…

Helpful very knowledgeable as should be
Didn't have to wait long to be called in for my appointment. Happy with service provided

13 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're delighted to hear you found our team helpful and knowledgeable during your appointment at Leightons. It's fantastic you didn't have to wait long and we could provide a service you're happy with. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

great service for children

11 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're thrilled to hear that you had a great experience! Our team at Leightons always strives to provide top-notch care, and it's wonderful to know that we hit the mark for you. Thanks for taking the time to share your feedback!

Avaliado com 5 de um total de 5 estrelas

Just thank you

It has been always the place of high standard and great customer service.I have been the customer for almost 15 years and always had great customer experience;I felt welcomed and taken care of.
My last week visit in Reading branch proved the past experience again.I was helped by Kevin with a smile and great reassurance.It was so incredibly important especially these days were things are so dramatically changing and good customer service is not that common.
Thank you for your assistance. I appreciate it.

6 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're thrilled to hear that you've been a happy customer with us for 15 years! Kevin and the team at our Reading branch are delighted to have been of help during your visit. Thank you for your kind words and for taking the time to share your experience with us. We look forward to welcoming you back next time.

Avaliado com 5 de um total de 5 estrelas

The friendliness of the Staff is…

The friendliness of the Staff is tremendous
.

6 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're thrilled to hear that you had such a positive experience with our team at Leightons! Our staff always aim to be friendly and provide excellent service. Thank you for taking the time to share your feedback. We look forward to seeing you again for your next appointment.

Avaliado com 5 de um total de 5 estrelas

The Staff are very Professional &…

The Staff are very Professional & Knowledgeable whilst still being Welcoming & Friendly
We always enjoy our visits there.👏

6 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're thrilled to hear that you always enjoy your visits to Leightons! Our team works hard to provide a professional and knowledgeable service while maintaining a welcoming and friendly atmosphere. Thanks for taking the time to share your positive experience with us.

Avaliado com 5 de um total de 5 estrelas

Very thorough eye examinations…

Very thorough eye examinations conducted by two extremely pleasant, knowledgeable and kind people.

2 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

Thank you for your fantastic review! We're thrilled to hear you had a great experience during your eye examinations with our team at Leightons. If you need anything else, just let us know.

Avaliado com 5 de um total de 5 estrelas

Top Customer Service

I have been a patient at Leightons, Epsom for over 25 years. During that time I have seen a few staff changes, but the one thing that never changes is the level of customer service provided by the staff. All of the staff that I have encountered have always been friendly and polite and have always provided a high level of customer service.

But it is only due to my having recently had to visit the store multiple times in the last month, that I have really realised how outstanding ALL of the staff at Epsom branch are! They always have a smile on their face and a nice welcome when I walk in the branch, they always take the time to help me with whatever my problem is and they never make it feel like I am being a burden and they always go above and beyond to provide the highest level of service that they can. Having worked in retail and customer facing roles myself, I realise that this is not always an easy task and I would like to highly commend every member of staff for going above and beyond for their customers all day, every day.
Thank you Epsom branch for being amazing,

5 de junho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're thrilled to hear about your wonderful experience at Leightons, Epsom! Our team works hard to provide the best customer service, and we're so glad to hear that you felt welcomed and well taken care of during your visits. We truly appreciate your kind words and your loyalty over the past 25 years.

Our team at Epsom will be delighted to hear your feedback. Thank you for choosing Leightons!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and good value

Kevin and the staff at Leightons in Reading have been great. Initially went in for non-prescription sunglasses that were out of stock at another local retailer. Although they weren’t in stock Kevin was able to order in quickly , even ordering a couple of sizes to get the perfect fit. Was also due an eye test for new prescription , which had done the same day , and new prescription lenses were back in under a week, using my existing frames which I had wanted to keep. The value for money and service at this branch has been excellent and would recommend to anyone.

4 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're thrilled to hear about the fantastic service you received from Kevin and the team at Leightons in Reading! Thanks for recommending us - we truly appreciate it!

Avaliado com 5 de um total de 5 estrelas

Excellent standard of care

The standard of medical care was excellent, and being on the monthly care plan has been worthwhile, with discounts on spectacles when I needed to update, and immediate help when I had an emergency visit. The equipment for tests (retinal photography etc) was impressive, and everyone in the shop kind and helpful.

2 de julho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

We're thrilled to hear you had such a positive experience with us, especially enjoying the benefits of our monthly care plan. It's fantastic that you found our team kind and our equipment impressive. We're glad you chose Leightons for your eyecare needs!

Avaliado com 5 de um total de 5 estrelas

A lovely man at Leightons in…

A lovely man at Leightons in Christchurch repaired my sunglasses. He went above and beyond to help - excellent customer service. Thank you!

27 de junho de 2026
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care

Resposta da Leightons Opticians & Hearing Care

Thank you for taking the time to share your experience with us! We're so pleased to hear that you received excellent customer service from our team at Leightons Christchurch. It's great to know that our colleague could help you out with your sunglasses - we'll make sure to pass on your kind words. If you ever need anything else, just let us know!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais