My family have been going to Leightons in Marlow for more than ten years, even though there are plenty of other opticians closer to our home. The team is always so professional and friendly it is wo... Ver mais
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Veja o que dizem as avaliações
This company cares about their customers. I have visited at least 7 times in the past year and both the customer and professional care are absolutely fantastic. Today I went to pick up sunglasses, jus... Ver mais
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I've taken my autistic daughter for eye tests in Leightons St.Albans for several years and am always extremely impressed with their approach and customer service. Both Indy and Preena talk calmly with... Ver mais
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It is a lovely relaxing place to visit and I feel at home there so wouldn't entertain going anywhere else. Staff very friendly and helpful and things run very smoothly. It doesn't feel like a medica... Ver mais
A empresa respondeu
Detalhes da empresa
- Optometrista
- Audiologista
- Fornecedor de Lentes de Contato
- Distribuidora de óculos
- Loja de Aparelhos Auditivos
- Oculista
Escrito pela empresa
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Informações de contato
Reino Unido
- 0800 40 20 20
- leightons.co.uk
4,9
Excelente
3 mil avaliações
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Aruba Ahmed has been treating my…
Aruba Ahmed has been treating my declining eyesight for a year and she combines professional expertise with a lovely patient manner. I feel cared for and trust her judgement
27 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience with Aruba! We're delighted that you feel well cared for and trust her expertise. It means a lot to us that you took the time to share your feedback. If you need anything else, just let us know!
Great experience
⸻
Great experience at Leightons. Albert was really kind, easygoing, and made the whole process enjoyable. He helped me find the right glasses at a great price and took care of everything smoothly. Really satisfied with the service—highly recommend.
23 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear you had a great experience at Leightons! Albert and the team will be delighted to hear your positive feedback. Thanks for recommending us!
I visited Leightons in Totton for an…
I visited Leightons in Totton for an eye test. I was examined by Jeena who was very thorough, knowledgeable, pleasant and helpful. I have tried other opticians in the area but would definately recommend the service at this branch.
26 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
Thank you for the lovely review! We're thrilled to hear that Jeena provided such a thorough and pleasant eye test experience at our Totton branch. We're so grateful for your recommendation and hope to see you again soon for your optical needs.
The welcoming by the staff by my name…
The welcoming by the staff by my name and the helpfulness and support provided during the eye tests and selection of glasses.
25 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear how welcoming our team at Leightons was during your visit! It's fantastic to know that you felt supported and received the help you needed during your eye tests and while choosing your glasses. We always aim to provide a positive and helpful experience for all our patients. Thank you for taking the time to share your feedback!
Satisfied Customer
Premises always exceptionally clean. Products displayed in orderly fashion and easy to browse. Staff extremely friendly, attentive & courteous to customers. You are always allowed to take your time if needing to choose new spectacles. Would highly recommend
24 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear about your fantastic experience at Leightons! Our team works hard to provide a welcoming and attentive service, and we're delighted that you found the premises clean and our staff friendly. Thanks for the recommendation!
Leightons are not a cheap option
Leightons are not a cheap option, but the service and quality is superb.
18 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service and quality superb. We aim to provide the best care possible, and we're delighted that you felt well looked after. If you need anything in the future, just let us know!
Brilliant staff and products
Brilliant staff and products
20 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear you had a brilliant experience with us! Our team at Leightons is dedicated to providing top-notch service and products, so we're delighted that you felt that way. If you ever need anything else, just let us know.
EVERYTHING WENT EXTREMELY WELL
The staff were excellent. I had a very good check up.
17 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear you had an excellent experience during your check-up at Leightons! Our staff always aim to provide the highest level of care, so it's great to know that you were well looked after. If you have any further feedback or need assistance in the future, feel free to get in touch. Take care!
Leightons is first rate !
Leightons is first rate. Quality staff who take the time to care. Cannot recommend highly enough !
20 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons! Our team always aims to provide quality care and support to our patients. Thanks for your kind words and recommendation - it means a lot to us!
Exceptional service
Exceptional service. Thank you Laura for the eyes and Hannah for the ears.
20 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear you had an exceptional experience with Laura and Hannah at Leightons! Our team will be delighted to hear your feedback. Thank you for taking the time to share your positive review. We look forward to seeing you again soon!
Excellent service
Excellent service, on time and very welcoming. Very good explanations of the results of of each test.
19 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons! Our team always aims to provide excellent service and make our patients feel welcomed. It's great to know that you found our explanations helpful. If you have any questions in the future, feel free to get in touch. We look forward to seeing you again!
Really fast repair of my sunglasses
I visited Leightons a few days ago, my sunglasses had fallen apart and needed new screws. Moses was super helpful, he replaced the screws and repaired my sunglasses on the spot. I highly recommend visiting Leightons, I’ll be back whenever I need opticians or repairs.
14 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience at Leightons, and we really appreciate you taking the time to share your feedback with us! Moses and the team will be delighted to hear your kind words. We're here for you whenever you need opticians or repairs in the future. Thank you for recommending us!
Superb Leightons in Totton…
Nick Clapham assisted me in choosing a marvellous pair of glasses with all his expertise and care.
Laura also gave me excellent service and attention.
9 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
Thank you for your kind words! We're thrilled to hear that Nick and Laura provided you with excellent service and care. We're delighted you found a marvellous pair of glasses with us. If you need any further assistance, just let us know. Enjoy your new specs!
Ear moulds appointment - Sandra
I had an ear moulds appointment today with Sandra. She was absolutely brilliant. Very smiley, chatty and did my ear moulds with 0 pain (have had some awful experiences). Clearly very talented at her job. Thank you!
18 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience with Sandra at your ear moulds appointment. We're delighted she could make the process both comfortable and enjoyable for you. Thanks a lot for your kind words!
Annual sight and lens test
Annual sight and lens test. It is so very thorough and professional and you feel that you can trust what they do.
17 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear that you had such a positive experience during your annual sight and lens test at Leightons. Our team always strives to provide thorough and professional care, so it's wonderful to know that you felt confident and trusting in our service. We look forward to welcoming you back for your next visit!
A super Team at Leightons Epsom
I use Leightons in Epsom for my vision and hearing needs.
All the team are professional, efficient, helpful and friendly.
This last year, I have had a somewhat difficult time with my vision but I was able to consult with my preferred optometrist and supporting opticians at Leightons whenever I needed to.
At every appointment I receive excellent care and reassurance from all the team.
Today, I was given excellent advice and a lot of time when choosing suitable sunglasses.
I cannot thank them all enough.
18 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at Leightons in Epsom! It's great to know that our team provided you with professional, efficient, and friendly service for your vision and hearing needs.
We're delighted that you felt supported during a difficult time with your vision and that you received excellent care and advice during your appointments. Choosing suitable sunglasses is important, and we're pleased that you had a great experience doing so.
Thank you for taking the time to share your kind words!
It was clean calm and not over whelming…
It was clean calm and not over whelming for my SEN child
16 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear that you and your child had a positive experience at Leightons! Creating a calm and comfortable environment for all our patients is a top priority for us. Thank you for sharing your feedback!
Very professional from start to finish
Very professional from start to finish.
Good product knowledge and everything explained brilliantly.
Would thoroughly recommend.
6 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear that you found our service professional and informative! It's great to know that everything was explained clearly to you. Thanks for recommending us - we really appreciate it. If you need anything else, feel free to get in touch.
I had a great experience in Windsor
I had had a dreadful experience at Leightons in Sutton and wasn’t going to use Leightons again but by chance went into Windsor. What a different experience altogether. Ewan was amazing. Professional and couldn’t do enough to help. Totally contrasting experience. He is excellent and I thoroughly recommend asking him to help you
14 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at Leightons in Windsor with Ewan! Ewan and the team will be pleased to hear your feedback. If you need any further assistance, just let us know!
Excellent and friendly care from all…
Excellent and friendly care from all staff at Leightons Woodley. From the moment I made contact and talked to Ross he couldn’t have been more helpful, including very much with my accessibility needs. All members of the team and my opthamologist were extremely kind, patient and knowledgable. Having had a cataract removal operation scheduled, Ross was extremely patient and helpful when I phoned to ask for advice as I had some concerns before the operation. I received the same high quality of care after the operation and am so grateful to Ross, my ophthalmologist and all members of the team. I am very confident to return after my second cararact operation and in the future. The friendliness, advice and competent care has been second to none, particularily as I have a health problem which makes these situations more complicated. I am very grateful for the level of care I receive from all the team.
6 de março de 2026
Avaliação não solicitada
Resposta de Leightons Opticians & Hearing Care
We're thrilled to hear about the excellent care you received at Leightons Woodley! Ross and the team will be delighted to hear your feedback. It's wonderful to know that you felt supported and cared for throughout. We're here for you every step of the way and look forward to seeing you after your second operation. Your kind words mean a lot to us, thank you for taking the time to share your experience!
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