Great care and Efficiency has been shown each time I have visited Leightons. Tests and measurements were carried out buy Sheena Ruparelia on my ear regarding suspected tinnitus, using sophisticated te... Ver mais
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12 Kingsland Centre, The Broadway, RG19 3HN Thatcham, Berkshire, GB
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Great care and Efficiency has been shown each time I have visited Leightons. Tests and measurements were carried out buy Sheena Ruparelia on my ear regarding suspected tinnitus, using sophisticated te... Ver mais
A empresa respondeu
My mother is 95 and has a hearing aid supplied by Leightons. It had become clogged with wax so that she suddenly couldn't hear at all. We came into Leightons and Jo cleaned and repaired the hearing ai... Ver mais
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Sheena at Leightons sorted my ear wax problem, she's fantastic. She's so kind and clever. My narrow ear canal was a problem for other people to help, but Sheena was able to access and resolve the prob... Ver mais
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Everyone was very kind, and very PROFESSIONAL. Sukhvinder Takhar did the eye exam, and he was very good, and very friendly. Made me feel at ease. I then sat with Albert, and I was shown some fram... Ver mais
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Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
12 Kingsland Centre, The Broadway, RG19 3HN, Thatcham, Berkshire, Reino Unido
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Respondeu a 84% das avaliações negativas
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Resposta da Leightons Opticians & Hearing Care - Thatcham
Sandra and Murray were both friendly and obviously skilled professionals

Resposta da Leightons Opticians & Hearing Care - Thatcham
Sheena was thorough in her investigations into the problem with my left ear, diligent and conscientious, clear in her explanations. Sheena also undertook to move forward towards a referral for me. All of this is particularly helpful and constructive. Thank you.

Resposta da Leightons Opticians & Hearing Care - Thatcham
I was made to feel welcome and had everything explained by the receptionist Vicki while waiting on my new glasses

Resposta da Leightons Opticians & Hearing Care - Thatcham
Seen by Elenor for ear wax removal.
Very pleasant and explained procedure which was done extremely efficiently.

Resposta da Leightons Opticians & Hearing Care - Thatcham
Needed a better pair of hearing aids and Sheena was very professional and found a pair that I was very happy with.
She was very good with the follow up and I am very happy with the hearing aids and service 😀

Resposta da Leightons Opticians & Hearing Care - Thatcham
Very helpful and very polite plus they are always willing to help
Easy to make an appointment, seen on time and helpful discussion for next steps
Well explained and patient practitioner
I popped in at short nothing to see if my glasses were in the shop. Very helpful service by Becca & Sandra. Also had pictures taken of eyes Thanks Matt
Great experience as usual - thank you to all the team. Friendly and professional service.
I had a pre screening at Leightons Thatcham with Jo and then an eye test with Murray and lastly a glasses adjustment with Mark who were all super friendly and helpful. I would really recommend Leightons for eye and hearing tests.
The whole experience was made easy and very professional
Had a full hearing assessment with Sheena.Very thorough & helpful& explained everything clearly.
Great service from start to finish. Jo and Amanda were both very thorough and pleasant to deal with. My first time with this practice and I would recommend.
I came to see Sheena after being a passenger in a serious car accident recently. I have got bad tinitis and some difficulty hearing and was convinced I had permanent damage and hearing loss I couldn’t recover from. I had so much anxiety and fear coming to the appointment but Sheena was so so lovely, polite, kind and listened to me, explained everything in detail, reassured me throughout, took her time so I felt valued (which does not happen in some medical appointments) and on top of that expressed empathy which again is not something everyone takes the time to do - to me that’s really going above and beyond basic work requirements. I would absolutely use Leightons again for eye and ear tests knowing that this is the sort of person that would be looking after you and your health. Thank you so much for being so lovely to me 🤍
Really impressed with the speed with which I was offered a consultation and investigation. The eye care scheme was well worth it. The scans and pictures were completed efficiently. The optometrist was clear and reassuring. Jo was clear about what was going to happen during the scans and pictures and clear in telling me what I needed to do. Great location in Thatcham.
Yesterday I had the most complete Hearing Test at their Tharcham Branch that I have ever had, far superior to any Multi National Firms I have previously entrusted with my hearing needs. Unhurried, non pressurised and a total honest appraisal of my current needs. I highly recommend their service.
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