Leightons Opticians & Hearing Care - Thatcham Avaliações 139

O TrustScore é 5 de um total de 5

4,8

12 Kingsland Centre, The Broadway, RG19 3HN Thatcham, Berkshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great care and Efficiency has been shown each time I have visited Leightons. Tests and measurements were carried out buy Sheena Ruparelia on my ear regarding suspected tinnitus, using sophisticated te... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My mother is 95 and has a hearing aid supplied by Leightons. It had become clogged with wax so that she suddenly couldn't hear at all. We came into Leightons and Jo cleaned and repaired the hearing ai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sheena at Leightons sorted my ear wax problem, she's fantastic. She's so kind and clever. My narrow ear canal was a problem for other people to help, but Sheena was able to access and resolve the prob... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everyone was very kind, and very PROFESSIONAL. Sukhvinder Takhar did the eye exam, and he was very good, and very friendly. Made me feel at ease. I then sat with Albert, and I was shown some fram... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Optometrista
  2. Audiologista
  3. Fornecedor de Lentes de Contato
  4. Distribuidora de óculos
  5. Loja de Aparelhos Auditivos
  6. Oculista

Escrito pela empresa

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Informações de contato

  • 12 Kingsland Centre, The Broadway, RG19 3HN, Thatcham, Berkshire, Reino Unido

  • 01635863290

4,8

Excelente

O TrustScore é 5 de um total de 5

139 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 84% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Contact lens check & hearing test…

I recently had an annual contact lens review and then a hearing test.Both are covered by the monthly plan and I consider it to be excellent value for money. Alison and her team are so kind and caring and always provide excellent service.

23 de fevereiro de 2022
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you very much for taking the time to leave such a lovely review! Alison and the Thatcham team will be so delighted.

Avaliado com 5 de um total de 5 estrelas

Excellent care from Clinical Audiologist

Dr Sheena Ruparelia managed my blocked ear with total professionalism and kindness. She explained everything she was going to do and was very gentle.She brought me back for further management to complete the procedure.
I felt the care was excellent
Thank you

6 de janeiro de 2022
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you very much for sharing your recent experience with us, Sheena will be so delighted to read this!

Avaliado com 5 de um total de 5 estrelas

A comprehensive eye examination

A comprehensive eye examination carried out by Janet in a friendly and very relaxed manor with a clear explanation of procedures and results.
A careful measurement of eye/spectacle relationship and excellent choice of frames and lenses all guided by Mark.
Final supply and fitting by Alison gave that reassurance of excellent vision.
Overall, a very professional, reassuring experience in a safe and friendly atmosphere.
Thank you.

24 de dezembro de 2021
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you very much for taking the time to leave such a detailed review, the team at Thatcham will be delighted to read this!

Avaliado com 5 de um total de 5 estrelas

Highly professional

Excellent service from the team. Their care over a hearing test for an elderly patient was impeccable. Sheena took time to explain everything and her calm, caring manner instilled great confidence. Very impressive. Highly recommend.

18 de novembro de 2021
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you very much for sharing your experience with us, we really appreciate it!

Avaliado com 2 de um total de 5 estrelas

Thought I would try and support local…

Thought I would try and support local shops by using the local branch. However although the quality of the eye examination was excellent the price options at over £800 for glasses were for me as a pensioner just to expensive.

3 de novembro de 2021
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you for taking the time to leave us a review, we take all of our customer feedback on board and really appreciate you sharing your thoughts with us. With regards to the pricing we do offer discounts on glasses for our MyLeightons Care Plan members, and also offer our See Now. Pay later. payment plan to help spread the cost over a ten month period.

Avaliado com 5 de um total de 5 estrelas

Thatcham Leightons hearing service

Went to Thatcham Leightons for attention to my ears, excellent service, everything explained clearly and not rushed

24 de setembro de 2021
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

First class hearing care

My first hearing appointment with Leightons after many years using their optician care.As always, excellent customer service and helpful care and advice. The audiologist made me feel comfortable and relaxed before the procedure and explained everything along the way. Very happy to recommend.

22 de setembro de 2021
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you very much for your lovely recommendation, the team at Thatcham will be delighted to read your kind words!

Avaliado com 5 de um total de 5 estrelas

Excellent hearing appointment

Excellent hearing appointment - Dr Ruparelia explained in detail all that was involved and was professional and yet created a relaxing atmosphere. Would not hesitate to recommend.

9 de setembro de 2021
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you very much for your feedback, we really appreciate it!

Avaliado com 5 de um total de 5 estrelas

Thoroughly impressed.

Today i came away from a hearing assessment appointment with Sheena at Leightons in Thatcham feeling informed, reassured, and confident in her assessment. Sheena was very professional, caring and un-hurried. The test was comprehensive and the results were explained in depth. All the staff were pleasant and welcoming and I felt 'Covid safe'. Certainly to be recommended.

7 de setembro de 2021
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you for sharing your experience with us, Sheena will be delighted to read it!

Avaliado com 5 de um total de 5 estrelas

Friendly and very professional

It was my first time at Leightons. They were friendly and really professional as soon as I arrived. The Audiologist took the time to explain everything clearly, it never felt I was on a time limit. I will certainly be using them in the future. Great service!

12 de agosto de 2021
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you very much for your lovely review, we really appreciate it and look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Very good service for sight test and…

Very good service for sight test and glaucoma test. Staff very were thorough and attentive. Nice to see that COVID measures were in place as well. I felt valued and safe!

27 de julho de 2021
Avaliação não solicitada
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you for your review, we really appreciate it!

Avaliado com 5 de um total de 5 estrelas

Leightons provided an excellent service.

Leightons were very professional from the moment that I entered the shop. I was seen promptly and had a very thorough hearing check. The Audiologist explained the results and advised me of the next steps. I did not feel pressurised into buying hearing aids. My hearing will be reviewed again in six months time.

8 de julho de 2021
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you for leaving such a kind and thorough review, we really appreciate it !

Avaliado com 5 de um total de 5 estrelas

Hearing Test

I had my hearing tested by Sheena, she was extremely professional yet friendly and caring. She made me feel comfortable and explained everything to me. I would highly recommend Leighton’s Hearing Centre, thank you.

8 de julho de 2021
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you for your review, Sheena will be over the moon with your lovely comments!

Avaliado com 5 de um total de 5 estrelas

Best earwax removal ever

I have, unfortunately, had to have excess earwax removed a number of times but Sheena made the experience as pleasant as possible

6 de julho de 2021
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you for you for taking the time to leave us a review, we really appreciate it !

Avaliado com 5 de um total de 5 estrelas

Friendly helpful staff

Friendly helpful staff. Explained everything throughout the treatment. Would recommend to family and friends. Made me feel at ease. Covid care very good.

20 de junho de 2021
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

We have taken great precautions to ensure the safety of all our patients and staff and it's great to know those efforts have been appreciated. Thank you for your recommendation.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Thanks.

16 de junho de 2021
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you for taking the time to review us, Mr Morse!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, polite and explained everything very well before checking my ears very professional

15 de junho de 2021
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you so much for taking the time to leave us such a kind review!

Avaliado com 5 de um total de 5 estrelas

Great service

From the outset my requirements and concerns were treated extremely carefully and thoughtfully. Great care has been taken to match the aids with my needs. Nothing has been too much trouble when setting up and training me how to use, clean and re-charge my aids and I think the five year plan including hearing tests, wax checking and removal is ideal for my situation. Altogether a very positive experience which I have no hesitation in recommending.

8 de junho de 2021
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Person-centred care is at the heart of everything we do! Thank you for your great recommendation, Anthony.

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. I felt very safe and was made welcome. The whole process and types of procedures I could have to remove ear wax were clearly explained and I was fully prepared about the procedure which I had. It was really good to be shown the details of my ears visually and to have a full explanation of my ears.

25 de maio de 2021
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you for taking the time to leave us such lovely feedback. We have been working very hard to ensure the safety of our practice teams and patients at this time and it's wonderful to know those efforts have been appreciated.

Avaliado com 5 de um total de 5 estrelas

I had been suffering for 6 weeks with…

I had been suffering for 6 weeks with hearing loss in one ear, after a consultation with the audiologist and treatment, my hearing is now restored. The appointment was legnthy and I did not feel rushed to move on to the next appointment. From a covid point of view, the branch was clean and well managed for safety and cleaning guidlines

6 de maio de 2021
logotipo da Leightons Opticians & Hearing Care - Thatcham

Resposta da Leightons Opticians & Hearing Care - Thatcham

Thank you for your feedback Mrs Davies, we are so pleased your hearing has been restored! Our teams have been working very hard to ensure the safety of our practice and patients so it's wonderful to know those efforts have been appreciated.

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