LekkeSlaap Avaliações 

61
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great list of accommodations nationally as well as a variety and prices to accommodate all needs. The pictures they post are what you see upon arrival. It’s an easy and safe way to book your accommoda... Ver mais

Avaliado com 5 de um total de 5 estrelas

Too much to mention. Looking for accommodation anywhere in South Africa? Lekkeslaap will not disappoint. No matter what your requirements are, Lekkeslaap will have a place listed to suit your most spe... Ver mais

Avaliado com 1 de um total de 5 estrelas

Die slegtes plek om n "last minute booking" te maak Geen plekke kom terug na jou toe nie en as hulle doen is dit al veby jou book in tyd al se hulle daar is plek op die web site dan is daar net n r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The friendliness of the host and employee there was very good. They made my and my children's stay very comfortable. I would recommend the place to anyone. Very quiet location easy to get to places an... Ver mais

Detalhes da empresa

  1. Serviço de hospedagem nas férias
  2. Aluguel para férias

Escrito pela empresa

LekkeSlaap is South Africa's leading accommodation booking app. We offer a seamless accommodation booking experience at thousands of getaways across the country. We believe in making travel as easy and stress-free as possible. That’s why we back our best-in-class booking experience with excellent customer support from our proudly local staff, available every day of the year until midnight. With more than 15 years' experience in local travel and millions of happy customers served, LekkeSlaap is leading the way in local South African travel.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

61 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(61)

57 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

My experience of using Lekkeslaap

Everytime I book accommodation through Lekkeslaap I feel valued as a client. Their end to end process... from initial booking to confirmation to reminders to reviews, is seamless, highly professional, and easy to engage with. I can't think of any improvements that need to be done... except maybe a little more rigour with confirming the accuracy of some accommodation venues.

30 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ek het plek bespreek en dadelik betaal…

Ek het plek bespreek en dadelik betaal 3min later het ek kanselleer. Geld word nie terug betaal nie. Dit is nie asof ek maande of dae van tevore bespreek het nie. Dit is net 'n geldmaak storie. Ek het geld direk in Lekker slaap rekening betaal en dan se hulle nog die plek waar ek bespreek het, het gesê hulle gaan nie die geld terug betaal nie. Ekonomie is sleg en niemand het geld om te mors nie. Ook nie nodig om mense se geld te vat nie. Niemand gaan in diepte in om te sien geld word nie terug betaal nie. Ek het omtrent gesoek om dit te kry. Wou nie eers een ster gee nie.

13 de maio de 2026
Avaliação não solicitada
logotipo da LekkeSlaap

Resposta da LekkeSlaap

Beste Adri

Baie dankie vir jou terugvoering. Ons is opreg jammer om te hoor van jou ervaring en verstaan dat die situasie frustrerend en teleurstellend moes wees.

Die kansellasiebeleid is op ons webtuiste sigbaar tydens die navraag proses, asook op die kwotasie en bevestiging wat gestuur word. Ons is egter baie jammer indien jy gevoel het dat die proses nie duidelik genoeg gekommunikeer is nie.

Ons sal dit baie waardeer indien ons die geleentheid kan kry om direk met jou oor jou bespreking en die omstandighede rondom die kansellasie te gesels, sodat ons die saak beter kan verstaan en moontlike oplossings kan bespreek.

Stuur asseblief jou kontakbesonderhede en verwysingsnommer na besprekings@lekkeslaap.co.za, sodat ons so spoedig moontlik met jou in verbinding kan tree.

Groete

Avaliado com 5 de um total de 5 estrelas

Exceeded All Expectations

It was easy to search for and book suitable holiday accommodation. The online system is user-friendly and the whole process was smooth and convenient. I highly recommend LekkeSlaap and will be using them on a regularly basis. I'm based in the Western Cape and not UK...

8 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just Lekke.

I had a great experience with Lekkeslaap ! The customer service agents were so patient and helpfull. I also find the website extremely user friendly !

6 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Booking Experience

I had a great experience using this website. The booking process was quick, simple, and very user-friendly. There is a wide variety of accommodation options to choose from, including some exclusive properties that I couldn’t find on other booking sites, which made it even more worthwhile.

The staff were always friendly, helpful, and professional, making the entire process smooth and stress-free. The quality of the places I’ve booked has also been consistently excellent, with accommodations matching expectations and offering great value.

I would highly recommend this platform to anyone looking for a reliable, easy-to-use booking site with excellent service and quality accommodation options.

1 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Die slegtes plek om n "last minute…

Die slegtes plek om n "last minute booking" te maak
Geen plekke kom terug na jou toe nie en as hulle doen is dit al veby jou book in tyd al se hulle daar is plek op die web site dan is daar net n respons om te se hulle kan jou nie help nie en as jy weer op die website kyk dan is die plek nog steeds beskikbaar
Totaal useless

20 de março de 2026
Avaliação não solicitada
logotipo da LekkeSlaap

Resposta da LekkeSlaap

Beste Jenny-Leigh

Baie dankie vir jou terugvoering.

Ons verstaan hoe belangrik 'n vinnige en maklike besprekingsproses is, en daarom bied ons 'n wye reeks eiendomme op ons platform wat onmiddellik bespreek kan word, waar bevestiging dadelik plaasvind.

Terselfdertyd kies sommige gashere om eksklusief te lys en hul eie beskikbaarheid te bestuur, veral vir eiendomme met dinamiese beskikbaarheid of spesiale vereistes. Dit help uiteindelik om teleurstelling vir gaste te vermy. Ons verstaan egter dat dit in jou geval frustrasie veroorsaak het, en ons sal binnekort met jou kontak maak om te kyk hoe ons kan help.

Indien jy ooit haastig is of hulp benodig, is ons vriendelike agente sewe dae per week tot middernag beskikbaar en altyd bereid om jou te help om 'n geskikte opsie te vind.

Vriendelike groete
Die LekkeSlaap-span

Avaliado com 1 de um total de 5 estrelas

We booked and paid 2 nights’…

We booked and paid 2 nights’ accommodation at Bonsai in Hankey. We visited the wedding venue and decided to go the Bonsai accommodation to see where it is as we planned to go there after the wedding in the night time. We struggled to find it, as there was no identifying name to indicate that you have arrived at the right place. It was an old house where two people live and the two rooms we booked were disgusting. It looked dirty and old linen was on the bed. The room was dark with no daylight coming in. In short, not close the photos of Bonsai on Lekkeslaap. We called Lekkeslaap 3 hours later to cancel the booking. They declined to refund me, as we did not take any photos of the horrible accommodation,as tol provide proof that it was not up to standard. Well, I will never book a place and pay before I have seen the place myself first. In short, my recommendation is to never book accommodation at Bosai in Hankey. It is disgusting to say the least.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da LekkeSlaap

Resposta da LekkeSlaap

Dear Renee,

Thank you for taking the time to share your feedback and for allowing us the opportunity to address your concerns directly. We are sorry that your experience was disappointing.

We understand that you visited the property without prior arrangement, and unfortunately, the unit was not prepared for guests at that time. Had the host been informed in advance, the unit would have been ready for viewing so that you could make an informed decision.

We appreciate your feedback and trust that your next experience with us will be a positive one.

Kind regards,
The LekkeSlaap Team

Avaliado com 5 de um total de 5 estrelas

Great app

Great app
Always use it in South Africa
Sometimes app hickup, but hey...the app is fine .
Always friendly customer service .
Been using it for 4 years now.

1 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

LekkeSlaap charged me for a property…

LekkeSlaap charged me for a property that was not available. They promised multiple times by phone and email to reverse the transaction. They never did.
Every time I contact them, they have a new stalling tactic and demand more unnecessary information to delay the refund.
Dishonest business practices. They're holding onto money for a service never provided. Avoid LekkeSlaap.

4 de outubro de 2025
Avaliação não solicitada
logotipo da LekkeSlaap

Resposta da LekkeSlaap

We’re truly sorry to hear about your experience — that’s not the level of service we strive for. This situation sounds frustrating, and we completely understand your concern. Please rest assured that we take refund delays seriously and would like to resolve this for you as quickly as possible.

Could you please email your booking reference number to bookings@lekkeslaap.co.za (if you haven’t already), and mention that you’ve left this review? We’ll prioritise investigating your case and make sure any outstanding refund is processed without further delay.

Avaliado com 1 de um total de 5 estrelas

Lekkeslaap are a very bad…

Lekkeslaap are a very bad unprofessional company.There will be q0plus people to comunicate with you regarding a simple problem.booked with them the first time and never again very bad experience with zhantique guesthouse ross street boksburg west gauteng.Very bad inaccurate information regarding aircraft noise.lekkeslaap were very unprofessional and not helpfull at all.cant use a sote liike them to do any bookings at all

17 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

MAKE SURE YOU READ THE FINE PRINT of…

MAKE SURE YOU READ THE FINE PRINT of their "quotes". You think the full amount is actually R6600 as STATED ON THE QUOTE - but then in the fine print below, there's actually an additional R2000 for breakages and an additional R1000 management fee payable to the accommodation. So the lekkeslaap invoice states R6600 paid and cleared, then the invoice from the actual accommodation is really R9600. Will never book with this establishment ever again. We book frequently through Bookings.com - the full invoice amount IS your full amount. That is not the case with Lekkeslaap. Hidden costs to bite you after you have committed ad "accepted their terms and conditions". EDIT TO ADD: The establishment has promised to take my feedback into consideration and has offered to pay toward the additional fees.

10 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend!

I've used LekkeSlaap for multiple bookings across South Africa and Namibia, and they never disappoint. Their customer service is exceptional — they even helped me after hours on a Friday evening when I couldn’t get hold of the host. Highly recommend!

26 de maio de 2025

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