Lentiamo Avaliações 

72
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Horrible experience with this company. Good not received Constant denial of my consumer rights Once I was legally price correct then failed to respond for several messages and weeks. Taking legal... Ver mais

Avaliado com 5 de um total de 5 estrelas

Can't fault this company. Easy to order, good price based on the anticipated delivery time which they delivered on completely. A few places were slightly cheaper but their reviews were not good. S... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered lenses for the first time from Lentiamo and was concerned when they didn't turn up. Their customer service team did some digging for me and it turns out I'd entered my work address but my ho... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought a pair of sunglasses with Lentiamo, had to return as there was a little problem with a screw. Sent back with a pre paid Royal Mail label that they provided me. Meanwhile the order never arrived... Ver mais

Detalhes da empresa

  1. Eventos e Entretenimento

Escrito pela empresa

Lentiamo is the leading online optician when it comes to high-quality eyewear, fair prices and an optimal shopping experience.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

72 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(72)

14 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service and very helpful staff

I recently ordered a pair of glasses with prescription lenses and couldn't be happier with both the product and the service.

I was particularly impressed with the communication from Anna, who was extremely helpful and responsive throughout the process. As I was due to go on holiday, she kindly checked with the optical lab and made sure my order was prioritised so that the glasses could be manufactured and dispatched in time. She kept me reassured and updated throughout, which I really appreciated.

The glasses arrived safely and on time, exactly as ordered, and I'm very pleased with them.

A big thank you to Anna and the Lentiamo team - excellent service from start to finish. I would definitely recommend Lentiamo and will happily use them again.

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid At All Cost

Order lenses over 2 weeks ago, confirmation of order but since then absolutely nothing. Total joke of a company, thankfully paid by credit card so chargeback now actioned.

28 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst customer service

Horrible experience with this company. Good not received
Constant denial of my consumer rights
Once I was legally price correct then failed to respond for several messages and weeks.
Taking legal action to get my funds returned
Please avoid

6 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Honestly this company were fantastic

Honestly this company were fantastic. Not only were they fast to ship my glasses, but the customer service was fantastic and super responsive. They were hugely cheaper than any other online retailer too! Will definitely be recommending.

31 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Asked then to send them a return label…

Asked then to send them a return label and instructions to send the sunglass back which I received couple days ago, however they are not replying to my email and no contact whatsoever. Don't buy from this website. They are fraud!

21 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great prices and excellent service

Great prices and excellent service. Bought Prada sunglasses at a fantastic discount and received them the next day in the original box with all accessories. Customer service was friendly and quick to respond. Will definitely shop here again! ⭐⭐⭐⭐⭐

30 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

As someone that has a working history…

As someone that has a working history in Optometry and also mainly in contact lenses with high street stores. I have used personally Lentiamo for a long time now. Genuine and reliable service and lenses. The prices are also better than the nearest online rival too. Ive never had any issues. I love the little perks of saving points to get little extra treats and things. I got myself a free cooling eyemask which is ideal in the current heatwave we are in here in UK. The lenses are genuine and feel safe in your choice to buy with them as they are great and genuine.

Thank you again,

Dan

28 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company based in Czech

Basically, I never trusted companies based abroad/out of the UK.
My order 2609373427 was collected on 21/04/2026.
I am almost sure that this glasses was sent from outside of the UK, because the delivery took long time.
This Garbage company misleading customer. The pair of glasses I received it's never looks the same one shown on the lentiamo's website at all. The images look different in size of lenses and frame colour.
Lentiamo MUST make it clear that they are not in the UK but in the Czech.
I will never deal again with this unprofessional seller.

21 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Flawless service 👌

Ordered my first set of contacts and gotta say I absolutely love them. I was paying £35 a month from my previous opticians for contacts and get 3 months supply here for less. I had to take others out each night and replace in morning, I have small eyes and fat fingers so it wasn't easy 😂
From ordering to delivery can't fault, informed all way through of status and now I have them love the fact they are thinner and can't even notice them in eyes unlike thicker ones I use to use, absolutely love the fact I can go to sleep with them, massive relief and main reason I ordered.. I use monofocal so reading right eye and distance left eye and the brain works out the details in seeing.
Very happy with finding this company and have subscribed for them to be sent automatically every 3 months, another great feature and the Web sites so easy a child could use it.
Not often we see companies that deliver above expectations who've crossed all the t's and dotted the i's
Flawless service, well done guys, very happy customer ☺️

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Can't fault this company.

Can't fault this company.
Easy to order, good price based on the anticipated delivery time which they delivered on completely.
A few places were slightly cheaper but their reviews were not good.
Sunglasses well packaged with original Burberry case

16 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid them

Lentiamo have, and continue to be, difficult in processing legitimate refunds. Goods are returned to them expecting a speedy refund process, but my experience has been a continually changing requirements that expect the customer to be satisfied with delaying refunds. 8 weeks now and counting with a refusal to provide any updates.

I have found Lentiamo to be deeply unprofessional and I would go as far as to call them prejudiced against any customer seeking a refund. Avoid, avoid, avoid.

31 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Service

My Gucci glasses arrived, sooner than was stated, so pleased with them. Lovely box, packed well.
Customer service, second to none, thank you Anna you were so helpful, truthful and honest, what more can you get from a company. Seriously would have given more stars 🌟 if possible.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely thrilled with my new…

Absolutely thrilled with my new glasses! Was a little doubtful at first at ordering my new glasses as the price compared to David Clulow was so much cheaper! However, my new Oliver Peoples glasses have just been delivered and they are amazing! They weren’t initially in stock but I was advised of the wait process. It only ended up being an extra day so that was brilliant. Highly recommend this company and I will use again.

10 de setembro de 2025
Avaliação não solicitada

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