Lentiamo.ie Avaliações 

160
•
O TrustScore é 3 de um total de 5

3,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Extremely disappointed with the coloured lenses. Throughout all the times I have used coloured lenses I have never found such issues in using/wearing them as with Lentiamo lenses. I was very pleased w... Ver mais

Avaliado com 5 de um total de 5 estrelas

For me, the most important reasons to choose where to buy my contact lenses are price and reliability. Not only were Lentiamo the cheapest seller ( I bought a 3 month box of Total Dailies Multi-Focal... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I ordered glasses with them. Returned them and sadly never got my refund. Kindly asked the customer support to check the case, because those were not cheap. Sadly, they informed me again that no m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered at the weekend, Got a phone call from Ana for clarification that ultimately meant no shipping cost to me. Received lenses two working days later, delivered to Ireland.

Detalhes da empresa

  1. Fornecedor de Lentes de Contato
  2. também em
  3. Distribuidora de óculos
  4. Loja de óculos de sol

Sobre Lentiamo.ie

Escrito pela empresa

About Lentiamo

Lentiamo is the leading online optician when it comes to high-quality eyewear, fair prices and a straightforward shopping experience. Driven by an energetic team of optometrists, customer advisors and glasses enthusiasts, Lentiamo offers modern frames and high-tech lenses, designer sunglasses and contact lenses.

The eyewear & eye care brands we trust

The growing range of cutting-edge vision aids and fashion accessories at Lentiamo comprises renowned brands such as Ray-Ban, Michael Kors, Emporio Armani, Carrera and many more.

Contact lens wearers can choose from a wide range of contact lenses from eye care brands such as Acuvue, Biofinity, Lenjoy and DAILIES produced by renowned manufacturers such as Alcon, Bausch & Lomb, CooperVision and Johnson & Johnson.

This is how we provide an optimal shopping experience

You can choose between a variety of women's, men's and unisex frames, specify your desired prescription and select your preferred coating - all in four easy steps. At Lentiamo we offer excellent blue light filters, anti-reflective coatings and hydrophobic protection. All customised vision aids are manufactured in-house by professional optometrists and delivered free of charge to your home.

Here’s what you pay for modern vision aids and optometrist services

As an online shop, we are able to offer you up to 50% lower prices than regular opticians. Plus, all of our spectacles, blue light glasses and shades are shipped directly to our customers’ homes with free shipping. So you only pay for real quality and a high-class finish, not for needless surcharges.

We advise you nicely and professionally

For questions and requests, Lentiamo customers are supported by a large team of friendly experts who strive to provide an easy and transparent customer experience. Feel free to browse our shop and do not hesitate to contact our professionals at (number) or (email address).


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

160 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(160)

2 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

These lenses are awful

These lenses are awful. They are too soft & thin which makes them impossible to get in.
I've wasted many trying to get them In & never succeeded not even once.

They fold up on themselves every time .
Very frustrating

6 de fevereiro de 2022
logotipo da Lentiamo.ie

Resposta da Lentiamo.ie

Dear customer, we are sorry this product did not match your expectations. :(

As a rule of thumb, daily lenses are thinner and softer than their monthly or bi-weekly counterparts, with the 1-day Acuvue Moist being one of the most delicate to handle.

While normally this is considered an advantage as they are more comfortable during wear, it can also lead to frustration during placement.

As a solution, we would recommend either moving to a more robust lens type (dimensions are given for all our products), or the purchase of a lens applicator (e.g., https://www.lentiamo.ie/contact-lens-applicator-silicone.html).

We hope this helps!

Avaliado com 2 de um total de 5 estrelas

Only do what they have to do, not willing to help.

I usually use Cooper vision lens from Vision Direct but wanted to try Bausch and Lomb multifocal.
Recently I had my prescription checked (still the same) and ordered +1.50D multifocal from Lentiamo which is on the B&L ‘low’ range.
These simply do not give me any near vision, I asked for help from Lentiamo fully admitting I put in my own prescription correctly but these lenses were not suitable at all, I was not expecting a full refund but something that could help me with my €60 purchase which was down the drain. I was willing to purchase again at the next ‘add’ level of ‘high’ (even though this was not officially my prescription) but Lentiamo offered absolutely nothing to help.
Now one my say it is all on me as I got what I ordered and this is 100% correct, however I would judge companies by what they can do and not just what they have to do (law) in this case when I asked for some help there was nothing.
I won’t be using again and won’t recommend, back to Vision Direct who always helped out (but did not have BuL in stock)

27 de dezembro de 2021
Avaliação não solicitada
logotipo da Lentiamo.ie

Resposta da Lentiamo.ie

Dear customer,

Thank you for your honest review.

Please know that we always try to help all our customers, irrespective of any potential mistakes during purchase - our goal is customer satisfaction and correct vision, after all!

Regarding this specific case, we unfortunately cannot accept products that have been opened already for health reasons. We have however been in touch, and have offered several alternatives at a significant discount, combined with a free gift.

Finally, please keep in mind that we are happy to help even further, but a recent prescription is recommended - without it, we cannot ensure that the lenses you are provided with will be the most suitable to your needs.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais