Letang Auto Electrical Vehicle Parts LTD Avaliações 

604
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great prices and excellent customer service. I bought a water tank which was, for exactly the same product, the cheapest price on the internet and also the cheapest delivery cost. The delivery was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

WOW - what a great team at Letang. Following a discussion with the Technical and Sales team I ordered my Thule Residence G3 Awning Room yesterday lunchtime and it arrived at 08:30 this morning. T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the first phone call with Dan to the Retro fitting of the Horrex Fly Screen and the Memo Van Swing Arm was an absolute pleasure.Informative helpful and knowledgeable team.All I can say is that th... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

After waiting 2 weeks for an item (Thule roof tensioner) which was advertised as 3 - 5 working days the item arrived with a broken fixing. Phoned LETANG and was told to email picture of broken fixing... Ver mais

Detalhes da empresa

  1. Mercado de Autopeças
  2. também em
  3. Mecânica de Carros
  4. Oficina Elétrica de Carros
  5. Oficina Mecânica

Escrito pela empresa

We are the new electrical generation who have been born into an age where vehicles and Transportation has been greatly advanced in mechanical and technological improvements, also in that same space of time vehicles incorporating electrical technology has had a phenomenal improvement in the industry and most vehicle on UK roads have an important electrical aspect to them. We cover a large area of southwest such as: Bath and District Area Bristol and District Area Wales


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

604 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 36% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(604)

111 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Disaster right from the beginning

Disaster right from the beginning - sent bike rack with broken parts and missing compts - then sent a replacement and that too had broken parts and missing bits - then it took ages to get a refund - hardly any communication back from this company - luckily I contacted someone else within the 'group' with copies fo my emails - I wouldnt touch them with a bargepole - if I acted like this company in my job then I would be out of work!!!!

1 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

Ordered an expensive item that promised same day shipping was a lie.

Ordered an expensive item that promised same day shipping if ordered before a set time and showing 6 in stock at that time. I placed the order well before the deadline and 6 days later I still do not have shipping details or confirmation of the reason for delay. Despite calling, emailing and sitting on live chat for 3 hours still no further forward. Truly appalling service so much so I have request a full refund and reported them to my card issuer.

8 de junho de 2026
Avaliação não solicitada
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Hi John

Your delivery is out for delivery for tomorrow 🚚
As explained it’s an air conditioner it’s not a small inexpensive parcel we can send quick 1-2 days via DPD. Or royal mail for example
As discussed last week
You bought you item June 2nd 1.08pm, unfortunately it missed the 2pm cut up processing by 52 minutes it’s was processed June 4th which take 24 hours to be picked, wrapped and then freight couriers collected Friday.

The weekend is not counted as transit days

Freight delivery is 1-2 days estimated Monday the 8th or Tuesday the 9th of June.
If you no longer require the item whilst it’s in transit you can refuse delivery tomorrow 🚚
It will be classed as a cancellation

Please show proof of refusal
Then we will refund you once we receive item back from couriers , as explained it’s coming from Air conditioner uk supplier , so all background transit will be logged with them.
Apologies in delay but some items as discussed via telephone call are not set standard generic 1-3 days shipping times

Air conditioning, Large awnings and fridges are subject to frieght either due to size or cost.

We have no problem with cancellation
This product is very sought after
Just please follow the correct protocol
Whether you keep the item on delivery or refuse

Respectful Regards


We noticed you still haven’t replied to the email send Monday the 8th June 2026

If you prefer to communicate on trust pilot
The delivery date won’t change scheduled 9th June 2026

We don’t reply to emails during the weekend as there’s no one in office just online A.I chat box

A air conditioning unit is subject to 3-4 days shipping times via frieght or special delivery.

If you like make a cancellation whilst in transit
We agree it’s an expensive item
That’s has a refrigerate canister and must be sent safely.

You will have to refuse the delivery
We understand the recent weather conditions recent heatwave's but please leave adequate time to order and receive delivery, install aircon unit and enjoy the cool breeze!

Avaliado com 1 de um total de 5 estrelas

not the best if you email you dont get…

not the best if you email you dont get a reply. even ringing them up its very confusing reply. was told despachted by today may 26. bear in mind ordered 18 may. still no tracking number. sent 2 emails by the contact us page as well as replied to the email they sent the next day of ordering. tbh I wont use them again the future. wish i paid a bit more by another company as would of got item by now. if on the phone they said sorry out of stock we will refund i wouldof accepted that. but the online stock on the thule 5200 motor kit still shows in stock.

26 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

UNPROFESSIONAL

When I made the purchase for a Horrex Sliding door fly screen on the 15th April, it showed you had stock only to be notified a few days later that you do not and the earliest delivery will be the 14th May. I then received an email saying the delivery is delayed until June. I called and spoke to you yesterday (14th May) and we agreed that you shall call me back by close of business with a confirmed date. I AM STILL WAITING AND HAVE LEFT YOU 2 MESSAGES TODAY (15 MAY) PLEASE CANCEL AND MAKE A FULL REFUND.
Please do not try and make excuses and blame the supplier as you never had the audacity to call be back with an update
YOU ARE SO UNPROFESSIONAL

15 de maio de 2026
Avaliação não solicitada
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Hi Richard
We agree with you 100%
Refund issued
As discussed the item was on back order until the 14th of May 2026, in which your was happy to wait for it to arrive into the uk.
Due to unforeseen international shipping circumstances this item is been pushed to June 14th shipping date.
As discussed over various calls and email correspondence it’s been put on the following shipment, which we have no control of entirely, we have apologies and ask you at the time of purchase would you like to cancel and we reinstate your order once it arrives into the uk.
Many businesses as well as ourselves of facing shipping problems worldwide

Have a great weekend
Best Regards

Letang auto

Avaliado com 1 de um total de 5 estrelas

I put in an order on 9 April

I put in an order on 9 April. I have not received this and any time I try to email the company there’s no response. It seems to me that this is a scam business
I have just read a rely that this is my fault! Seriously? If I had been asked for an email address I would have entered it. You had my home address and that’s all you need to send a parcel.

11 de maio de 2026
Avaliação não solicitada
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Hi Bailie,
You checked out on 9th of april leaving no email only phone number, for tracking purposes we need an email address, there was no way to contact you.
Its impossible to send delivery or order updates. i will send you screen shot showing this.
We rang your number several times no answer.
Today you emailed us , we merged customer and sent your email a order confirmation before we could email you and let you know you need to check out using a northern ireland shipping profile.
You have left a review without any attempt to call us and give additional information to complete your order..

Avaliado com 5 de um total de 5 estrelas

Can’t recommend Lataniel enough

Can’t recommend Lataniel enough, he was in contact through my whole order process. I Evan emailed about other parts for him to ring me and tell me he can source them a lot cheaper than I had found them for.
Will use again! 👍🏻

9 de abril de 2026
Avaliado com 4 de um total de 5 estrelas

Customer service

Item hadn't arrived and tracking wasn't working, but I called them, and the guy got on it right away and part arrived a few days later. So, I would use them again.

9 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service from Dan. Kept me updated on order progress throughout. Would definitely use again.

30 de março de 2026
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Many thanks and hope you enjoy your new purchase with us

Avaliado com 5 de um total de 5 estrelas

Bought and had fitted Thule wind out…

Bought and had fitted Thule wind out awning at a very good price! They have a professional setup and were very helpful i cannot recommend them enough.

30 de março de 2026
Avaliação não solicitada
logotipo da Letang Auto Electrical Vehicle Parts LTD

Resposta da Letang Auto Electrical Vehicle Parts LTD

Many thanks and all the very best with your new product

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