letpot.com Avaliações 109

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I love my LetPot Senior! I live in a place that drops down below 0F quite a bit, and we just got snow in April! My climate is far too cold to grow Thai Basil outdoors, but my LetPot allows me to grow... Ver mais

Avaliado com 5 de um total de 5 estrelas

The first D3 unit I purchased showed up with a damaged power supply. After trying to replace it myself, I reached out to the company directly. Kath was extraordinarily helpful in resolving my issue.... Ver mais

Avaliado com 5 de um total de 5 estrelas

My little countertop garden was doing great for just over 1 year then stopped working. With no expectations I submitted an enquiry though the app. They had me send some videos and pictures, figured ou... Ver mais

Avaliado com 4 de um total de 5 estrelas

When we received our LetPot we were very excited to get it and start growing. But like a lot of products sometimes things happen unexpectedly and our system stopped working. I immediately contact cust... Ver mais

Detalhes da empresa

  1. Barragem
  2. Serviço de plantas para interiores
  3. Loja de utensílios de cozinha
  4. Viveiro de plantas

Escrito pela empresa

LetPot® provides advanced indoor hydroponic systems, plant watering solutions, and other smart indoor gardening products. Seamlessly integrated with the LetPot App, you can achieve optimal plant care through self-management, automatic supply, and real-time monitoring. Enjoy year-round freshness effortlessly.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

109 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Love it!

I wanted an updated hydroponic system and for a decent price. With the discounts and the style of the system it became a no brainer! I kept below my budget and found a fantastic hydroponic garden. I absolutely love my garden!

3 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

brilliant automation!

Fast shipping, awesome product - makes vacations a breeze! Its wonderful to not worry about my plant children while on an extended trip. I love how intuitive it is to set up.

20 de maio de 2025
Avaliado com 1 de um total de 5 estrelas
logotipo da letpot.com

Resposta de letpot.com

Sorry about that. To help ​our customers track shipments more accurately and efficiently, we've created a tracking interface where you can check the status of your package (updates may sometimes be delayed, especially during transit and customs clearance). Additionally, you can review our shipping policy to understand the estimated delivery times for your product: https://letpot.com/pages/shipping-policy
The tracking page on our website is: https://letpot.com/tools/track
where you can check the real-time status of your package.
If there are any logistics issues, such as errors or delays, please feel free to contact us at any time.

Avaliado com 1 de um total de 5 estrelas

Solar watering timer/wifi

Solar watering timer/wifi: Well, I should have considered the bad ratings before buying it.

First off, The item leaked from the water intake connection right out of the box, even after replacing the seal it came with.
Second, it won't connect. Period. If you manage to get a connection today, tomorrow it won't work. No matter how many times you reset EVERYTHING, it will keep having connection issues, to the point where it skips the tasks and therefore becoming totally unreliable.
Last: Yeah, the "solutions" offered by customer support end up with the typical generic "please contact us" that gets you nowhere. A very flawed product, apparently built with cheap parts. Don't recommend at all.

1 de maio de 2025
Avaliação não solicitada
logotipo da letpot.com

Resposta de letpot.com

Sorry about that. We apologise for the inconvenience caused. We offer a one-year warranty which includes sending a replacement device. Please contact us via email or through the app.

Avaliado com 2 de um total de 5 estrelas

I have not received the order yet

I have not received the order yet, so I cannot rate the experience. The item I ordered is still in China and I have no idea when I will receive it. Kinda hard to give a rating until I receive the order. Not real impressed here.

9 de maio de 2025
logotipo da letpot.com

Resposta de letpot.com

Sorry about that. Since we have warehouses in 7 regions worldwide, some items may be shipped locally, To help ​our customers track shipments more accurately and efficiently, we've created a tracking interface where you can check the status of your package (updates may sometimes be delayed, especially during transit and customs clearance). Additionally, you can review our shipping policy to understand the estimated delivery times for your product: https://letpot.com/pages/shipping-policy
The tracking page on our website is: https://letpot.com/tools/track
where you can check the real-time status of your package.
If there are any logistics issues, such as errors or delays, please feel free to contact us at any time.

Avaliado com 5 de um total de 5 estrelas

Great birthday gift!

My son gave me a LetPot for my 81st birthday in February. First, I must say I love this wonderful device. It was so easy to set up and made me proud of myself that I could do it. I'm growing some tomato seeds I saved this winter from those different colored small tomatoes. I was planning to give the seeds to my son to start, but now I can do it myself. I bought seeds for the herbs I like to grow every year, and now I don't have to pay big bucks to purchase the plants at the garden center. I love watching the basil, chives, parsley, rosemary, cilantro, and dill come to life. I've ordered replacement parts to continue starting more seeds when I place my plants outdoors.

21 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

RECOMEND FOR ONGOING 5-STAR CUSTOMER SERVICE & PRIDUCT SUPPORT

Thorough information about products made it easy to compare and decide which system best suited our needs.

An important factor in choosing LePot over other brands is that all accessories and replacement parts are available to purchase individually and are not over priced. This is not the case for many brands that over price replacement parts making the system not affordable long term. Also replacement parts are hard to find for many brands that limit distribution stock or simply don’t produce parts.

5 stars for dispatch and customer seẻvicez Online oỏdering was simple without hidden charges. Shipping was free and quick. The products were well wrapped and arrived without damage. One item was tracked as delivered but didn’t arrive.I contacted customer service and a replacement was immediately dispatched and it arrived very quickly.

The LePot Senior is a gift for my son. He found set up to be straightforward, quick and easy. Seeds have not yet been planted so I can’t review the system but if it is as good as the company is to interact with have high expectations that a good review is forthcomming.

24 de março de 2025
Avaliado com 1 de um total de 5 estrelas

Horrible still waiting for purchase

Horrible still waiting for purchase

24 de março de 2025
logotipo da letpot.com

Resposta de letpot.com

Sorry about that. I’ve checked and your order has already been shipped—please be patient while it’s on its way.
To help ​our customers track shipments more accurately and efficiently, we've created a tracking interface where you can check the status of your package (updates may sometimes be delayed, especially during transit and customs clearance). Additionally, you can review our shipping policy to understand the estimated delivery times for your product: https://letpot.com/pages/shipping-policy
The tracking page on our website is: https://letpot.com/tools/track
where you can check the real-time status of your package.
If there are any logistics issues, such as errors or delays, please feel free to contact us at any time.

Avaliado com 5 de um total de 5 estrelas

The LetPot staff is at the tip of the…

The LetPot staff is at the tip of the iceberg in responding to every single request for assistance without any hesitation. I’ve sent numerous requests for support.

The Pot team is knowledgeable and helpful, really helping to relieve my anxiety. Thank you, LetPot!

24 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

Extremely Poor Customer Service

Have repeatedly inquired regarding unreceived order:6151 via email and representative by the name Tim has provided unsatisfactory customer service continuously ignoring this issue and making no effort in attempting to resolve with last message received on 3/11/25:
“ Dear Paul
Sorry about that. You can try contacting the logistics provider to check the status of your shipment”. Have also requested matter be escalated to a supervisor to no avail. I have reiterated numrous times order 6151 was unreceived.

11 de março de 2025
Avaliação não solicitada
logotipo da letpot.com

Resposta de letpot.com

Sorry about that. We contacted the logistics provider, and they confirmed that the package was **delivered to your doorstep**.
You can click the link below and enter your **ZIP code: 85012** to view the **delivery photo**. https://www.yanwenexpress.com/tracking.html?label=YWPHX010000962490

Avaliado com 5 de um total de 5 estrelas

Replacement on the way

Hello! I love your products but one set arrived broken and I have not been able to get a replacement. Other than that, my whole apartment is self irrigating.

On edit I give Letpot a 5 because they have responded and will replace the broken part.

18 de fevereiro de 2025
logotipo da letpot.com

Resposta de letpot.com

I’m glad you like it! We offer a one-year warranty, so feel free to enjoy the convenience it brings.

Avaliado com 5 de um total de 5 estrelas

Sweet Basil

Letpot is amazing The Letpot lets us enjoy herbs and they give us a much more subtle flavor. Thyme herb 🌿 fresh is a difference between fresh and one bottled up. This is a good well designed for anyone who love to have fresh herbs in the kitchen.

17 de fevereiro de 2025
logotipo da letpot.com

Resposta de letpot.com

I’m glad you like it!

Avaliado com 1 de um total de 5 estrelas

LetPot Max touch screen intermittently works

My new LetPot Max touch screen doesn’t always work- sent pictures and emails- I have to periodically unplug it- then plug it back in to work

21 de fevereiro de 2025
logotipo da letpot.com

Resposta de letpot.com

Sorry about that. For this issue. Please get in touch with our App customer service through the "LetPot App".
The technical team will handle it and provide you with the best solution, please don't worry about any issues you might have.
Also, we offer a warranty service for products within one year.
(With video and order number would be great)

Avaliado com 3 de um total de 5 estrelas

Pump did not work

I setup everything and was disappointed that the pump was not working. My WiFi connection said Pump Malfunction.

3 de março de 2025
logotipo da letpot.com

Resposta de letpot.com

Sorry about that. For this issue. Please get in touch with our App customer service through the "LetPot App".
The technical team will handle it and provide you with the best solution, please don't worry about any issues you might have.
Also, we offer a warranty service for products within one year.
(With video and order number would be great)

Avaliado com 5 de um total de 5 estrelas

Happy with product

Happy with product. Only place I could find large sponges and cages for my MAX machine. The delivery time was long but came from abroad so I guess that is normal.

5 de fevereiro de 2025
logotipo da letpot.com

Resposta de letpot.com

Sorry about that. We apologize for any inconvenience caused by the delivery time, and we will work on optimizing this issue.

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