Unresponsive customer service. Four emails, and phone call, not even the courtesy of an acknowledgement. Trying to arrange a return and nothing but silence. Be sure of what your purchase or else…
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Veja o que dizem as avaliações
Very disappointing experience. The Banana Monkeys I received were clearly old and hard - a bit difficult to chew. I’ve had these before and they were much softer, so the quality this time was poor... Ver mais
How wonderful to find a company that sells excellent, affordable, swiftly delivered, gluten-free liquorice! I bought the gluten-free mix for my partner who has coeliac disease, and he loved it. I... Ver mais
A empresa respondeu
Am so glad I found this site – I love liquorice and have been searching in vain for some vegetarian salty Zouts for ages now after enviously watching my husband plough through his non-veggie liquorice... Ver mais
Detalhes da empresa
Escrito pela empresa
We are an online retailer specialising in gourmet liquorice and gourmet liquorice gift boxes
Informações de contato
8 Catterick Way, WD6 4QT, Borehamwood, Reino Unido
- 07816775300
- team@letterboxliquorice.co.uk
- letterboxliquorice.co.uk
3,6
Bom
238 avaliações
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Three month subscription
Bought a three month subscription as a Christmas present - it was brilliant. Thank you.
29 de março de 2021
Excellent customer…
Excellent customer service.............. Thank you for getting my order to me.I was very impressed as i had a slight issue but received a call and was so impressed by the service.Would defiantly use this company again.
23 de março de 2021
Avaliação não solicitada
Fantastic customer service and…
Fantastic customer service and fantastic product
Thank you for sorting my mothers day order out , i am sure my mum wil be delighted with it
13 de março de 2021
Avaliação não solicitada
Omg now there's liquorice and there's…
Omg now there's liquorice and there's liquorice as any connoisseur knows. This liquorice is the real deal! Seriously amazing. The taste and the texture is second to none. Don't waste your money elsewhere.
6 de março de 2021
Avaliação não solicitada
Friend delighted with the gift
6 de março de 2021
This us my second order
This us my second order. Easy to order online and safely delivered with no issues. The liquorice is absolutely delicious. Will definitely be ordering again 😁
5 de março de 2021
Brilliant service and quick delivery
Brilliant service and quick delivery, just loving all the liquorice
5 de março de 2021
Don't bother with subscription boxes
Subscription boxes are extremely overpriced for what they deliver. When it first arrived I had to check that there hadn't been a mix-up. Total cost of almost £14 for an absolutely tiny product
5 de março de 2021
Resposta da Letterboxliquorice
Hello. Our smaller subscription box is £10 per month and clearly states on the website that it holds 350g of Gourmet Liquorice, unfortunately we cannot do anything about the cost of the postage. Thankfully many people do bother with our subscription boxes and we have many happy and content customers. Thank you for the feedback.
Really happy with my taste box and now…
Really happy with my taste box and now know I don't like salty stuff haha the rest was amazing though especially the fish 💖
16 de fevereiro de 2021
Great for vegetarians
Am so glad I found this site – I love liquorice and have been searching in vain for some vegetarian salty Zouts for ages now after enviously watching my husband plough through his non-veggie liquorice.. Turns out there are LOADS of types of vegetarian liquorice, and Letterbox Liquorice has them all! Nice, clean site, great choice, swift delivery – this happy (and slightly heavier) customer will be back.
11 de fevereiro de 2021
Avaliação não solicitada
So Tasty
I purchased a family box for my mother's birthday. Beautifully packed with a lovely written inscription as requested... Now lets get to the liquorice, WOW full of taste and texture, the real deal. Great supplement if you are iron deficient. Thank you letterboxliquorice for a fabulous gift idea.
9 de fevereiro de 2021
Avaliação não solicitada
Looks like nice liquorice
5 de fevereiro de 2021
Arrived quickly and fantastic quality
5 de fevereiro de 2021
I'd recommend Letterbox Liquorice
I have bought different items from Letterbox Liquorice and have been really pleased with the service I have received and with my items. I would recommend Letterbox Liquorice to anyone who loves liquorice and wants a special treat.
3 de fevereiro de 2021
Good delivery.but disappointed with the…
Good delivery.but disappointed with the overall look i brought three bags. when I opened the package one of the bags wasn't sealed properly. And liquorice fell out everywhere.These where for a gift and it now looks very tacky with Sellotape stuck on bag.im sure you could make your liquorice bags a bit more impressive.
2 de fevereiro de 2021
Resposta da Letterboxliquorice
Thank you for your feedback, everything our customers tell us helps us to up our game. Firstly apologies for the bag opening, our as are heat sealed and clearly this one wasn't sealed as well as would be expected. In regards to the grey postal bags and sellotape, we often secure the liquorice inside with extra tape to keep it tight rather than letting it move around. Aesthetically, agreed this is not great so we are going to look at other options available. Again thank you for the feedback and have a good evening
A treat for my friend
A treat for my friend who loved her surprise treat & parcel was delivered on time! Will definitely order again ... great idea and delicious 👍
1 de fevereiro de 2021
The recipient of the licorice was very…
The recipient of the licorice was very pleased with my choice for him and is very much enjoying it.
1 de fevereiro de 2021
Supersalty skulls are something…
Supersalty skulls are something special, they just make me tic...
18 de janeiro de 2021
Good service good liquorice
18 de janeiro de 2021
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