What made the order great? The ordering process was simple and I was informed of the order status at every stage, which was good.The products arrived undamaged as they had obiviously been packaged... Ver mais
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Veja o que dizem as avaliações
The food from dukes hill was fantastic, proper food the game pie tasted wonderful flavoursome outstanding .we’re at an age where we remember how food used to taste before they started messing with it... Ver mais
A empresa respondeu
My first order from DukesHill and I really liked both the pork sausages and the smoked bacon. Black pudding was tasty but I personally found the fat content too coarse. Having said that I will be orde... Ver mais
This is second time we have used Dukes Hill. Arrives on time by DPD, packaging brilliant - still cold and items delicious. Only negative we thought the Beef Wellington was small for 4 people. Ordering... Ver mais
A empresa respondeu
Detalhes da empresa
- Delicatessen
- Açougue Gourmet
- Empório Gourmet
- Serviço de Entrega de Mantimentos
- Loja de Presuntos
- Fornecedor de carnes
Escrito pela empresa
Since 1985, we have been at the forefront of artisan craftsmanship, offering an exquisite selection of luxury produce with an unwavering commitment to quality.
Why Dukeshill
Escrito pela empresa
- Our aim is always to exceed your expectations.
- We make our hams, bacon, sausages and other products by hand, the old-fashioned way. We care about flavour and texture rather than speed and yield, so we always give our hams time to cure properly. We use authentic, traditional recipes so you can be sure our meats are full of flavour.
Free delivery on orders over £40
All our products are sent to you fresh and securely packed by next working day delivery
All our products are sent to you fresh and securely packed by next working day delivery, except those parcels going to more remote destinations which may take a little longer. If in any doubt please speak to the customer services team.
Please note, next-day delivery to remote addresses on the UK mainland and UK Islands may not be possible. If next-day delivery is vital, please order before 11am and phone us to check.
For further information please visit our website.
Informações de contato
4,3
Excelente
23 mil avaliações
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Salty Pies
The potato cheese and bacon pies were unbearable salty. Unable to eat more than a few mouth fulls. The gammon steaks were delicious
1 de maio de 2026
Avaliação não solicitada
My first order from DukesHill and I…
My first order from DukesHill and I really liked both the pork sausages and the smoked bacon. Black pudding was tasty but I personally found the fat content too coarse. Having said that I will be ordering from DukesHill again. Good packaging and prompt delivery. Thank you.
28 de abril de 2026
Avaliação não solicitada
What made the order great
What made the order great?
The ordering process was simple and I was informed of the order status at every stage, which was good.The products arrived undamaged as they had obiviously been packaged with care, which is is good, however the products themselves were, to be frank totally fantastic far and away better than anything that I tasted in very many years.
I will be placing further orders
29 de abril de 2026
Avaliação não solicitada
good fish
good fish
Slightly concerned re delivery as ice all melted and not so low temperature as usual
28 de abril de 2026
Avaliação não solicitada
Great service
Great service. Had to change delivery date which was no problem
Thanks ☺️
24 de abril de 2026
Perfect from delivery to actual eating
Perfect from delivery to actual eating. I thoroughly enjoyed my meal.
23 de abril de 2026
Avaliação não solicitada
You delivered an item which was outside…
You delivered an item which was outside it’s use by date. This has been reported already.
24 de abril de 2026
Haven't used all purchases yet
Haven't used all purchases yet! But what we have tasted are really nice and would order again. Going to make lentil soup with what's left of hough.
The parcel itself is by far the best ever received and still cool - this alone makes 'gold stars' awarded!!
Will be ordering again in the next few weeks.
29 de abril de 2026
Avaliação não solicitada
Offer something a bit different from the norm
Offer something a bit different from the norm when looking for a special gift
25 de abril de 2026
Avaliação não solicitada
1st Purchase
Packaging it was sent in was excellent, the best i've ever seen. The product quality was also excellent. The only reason for 4* is some of the cooking instructions labels were too small to read needing magnifying glass to make it out. Even then some of the labels were creased so had to make a best guess, and went back to the web site to check.
24 de abril de 2026
Avaliação não solicitada
Excellent
Excellent. The food is lovely and top quality. Packaging is very good and food arrives very well chilled and intact. This is 2nd time I have used this company I would highly recommend.
22 de abril de 2026
Avaliação não solicitada
Resposta da DukesHill
Thank you so much for your wonderful feedback.
We’re delighted to hear that you’ve enjoyed both your experiences with us and that the quality of our food, along with the packaging and delivery, met your expectations. It’s especially pleasing to know everything arrived well chilled and in perfect condition.
Your recommendation truly means a great deal to us, and we’re very grateful for your continued support.
We look forward to serving you again soon.
Kind regards,
The Dukeshill Team
The food from dukes hill was fantastic
The food from dukes hill was fantastic, proper food the game pie tasted wonderful flavoursome outstanding .we’re at an age where we remember how food used to taste before they started messing with it . Thankyou to all the chefs and staff for beautiful produce. We will be getting more from Colin and Marie
24 de abril de 2026
Avaliação não solicitada
Resposta da DukesHill
Dear Colin and Marie,
Thank you so much for your wonderful feedback.
We’re absolutely delighted to hear how much you enjoyed the game pie and that it brought back those memories of how food used to taste. That’s exactly what we strive for proper, traditional flavours made with care, so it truly means a great deal to the whole team.
I will be sure to pass your kind comments on to our chefs and everyone involved in preparing your order they’ll be thrilled to hear them.
We look forward to welcoming you back again soon.
With our very best wishes,
The Dukeshill Team
The best sausages I have ever eaten.
The best sausages I have ever eaten.
Add to this excellent service and free postage and packing it was an offer too good to miss.
24 de abril de 2026
Avaliação não solicitada
Resposta da DukesHill
Thank you so much for your fantastic feedback.
We’re absolutely delighted to hear that you consider our sausages the best you’ve ever eaten, that really is wonderful to hear. It’s also great to know that our service and the free delivery offer helped make your experience even more enjoyable.
I’ll be sure to pass your kind comments on to the whole team, who will be very pleased to hear them.
We look forward to serving you again soon.
Warm regards,
The Dukeshill Team
Breakfast selection
I bought smoked streaky, chipolata sausages and black pudding. All very tasty and of good quality I will be going back for more.
24 de abril de 2026
Avaliação não solicitada
Resposta da DukesHill
Thank you for your lovely feedback.
We’re so pleased to hear that you enjoyed the smoked streaky bacon, chipolata sausages, and black pudding. It’s wonderful to know you found everything tasty and of good quality, that’s exactly what we aim to deliver.
We truly appreciate your support and look forward to welcoming you back again soon.
Kind regards,
The Dukeshill Team
First time
First time trying the products very surprised by it ? Tasted like the good stuff from the 60, will be buying again. Great service and delivery
23 de abril de 2026
Avaliação não solicitada
Resposta da DukesHill
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that your first experience with our products was such a pleasant surprise, and that it brought back those traditional flavours from years gone by. That’s exactly what we strive to achieve.
It’s also wonderful to know you were pleased with our service and delivery.
We very much look forward to welcoming you back again soon.
Kind regards,
The Dukeshill Team
Delivery services showed a bit out of requirement
For the past history, the foods I ordered were good.
However, the Easter holiday I did purchased items showed a bit dropped down especially the delivery service was out of requirement.
10 de abril de 2026
Resposta da DukesHill
Thank you for your feedback, and for your continued support of Dukeshill.
We’re very pleased to hear that you have consistently enjoyed the quality of our food, but we’re sorry to learn that your recent Easter order did not meet expectations, particularly in relation to the delivery service.
This is certainly not the standard we aim to provide, and we appreciate you bringing it to our attention. We are reviewing this with our delivery partners to ensure improvements are made.
If there is anything further you would like to share about your experience, please do let us know, we would value the opportunity to look into this in more detail.
We do hope to have the opportunity to provide you with a much improved experience next time.
Kind regards,
The Dukeshill Team
This pie was for my mums 90th birthday…
This pie was for my mums 90th birthday party and we were having a retro tea party. Guests were only allowed a small slice as a taster but everyone loved the flavour of the pie and commented on the jelly. Unfortunately, after serving everyone there wasn't any left for me.
25 de abril de 2026
Avaliação não solicitada
Resposta da DukesHill
Thank you so much for your lovely message.
We’re honoured that our pie was part of such a special occasion, your mum’s 90th birthday sounds like a wonderful celebration, and a retro tea party is such a fantastic idea. We’re delighted to hear that your guests enjoyed the flavour and commented on the jelly, that’s always a hallmark of a good pie.
That said, we’re sorry to hear you didn’t get a slice yourself! Hopefully next time we can help ensure there’s plenty to go around.
Thank you again for choosing Dukeshill for such an important occasion, and we hope to serve you again very soon.
Warmest regards,
The Dukeshill Team
Delivered when expected
Delivered when expected. I ordered the lambchetta. Cooking instructions clear, if maybe a little too long, I cooked it for 30 mins less than stated and it was perfect.
Absolutely delicious and enjoyed by everyone. Thank you
Dukeshill.
24 de abril de 2026
Avaliação não solicitada
Resposta da DukesHill
Thank you for your kind feedback.
We’re delighted to hear that your order arrived as expected and that you enjoyed the lambchetta, it’s wonderful to know it was a hit with everyone. We also appreciate your helpful note regarding the cooking time, and we’ll be sure to pass this on to our team for review.
Thank you again for taking the time to share your experience with us.
We look forward to serving you again soon.
Kind regards,
The Dukeshill Team
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