Lettingsupermarket.com™ Avaliações 

61
O TrustScore é 2.5 de um total de 5

2,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Have been with them for a few years now and it's always the same poor standards. They look after one of my properties and every month is the same where I'm having to waste my time chasing them for my... Ver mais

Avaliado com 4 de um total de 5 estrelas

The service I have had has been great. They are a reliable and friendly team and have always received excellent advice. Whilst I can see other people’s review, there were a few delays but I was... Ver mais

Avaliado com 1 de um total de 5 estrelas

My experience has been below standard lately. Chasing them for my rental payment, they do not follow up with requests to the tenant until I remind them. it is a nightmare it is like I am paying them... Ver mais

Avaliado com 1 de um total de 5 estrelas

Letting supermarket done everything they could to get me into the property as fast as possible. Everytime a problem they answered. Now I'm out of the property they're ignoring me. I've been out of the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Companhia gestora de propriedade
  2. Imobiliária
  3. Corretores de Imóveis

Escrito pela empresa

Lettingsupermarket.com is a national letting agency developed to provide the personal service of a high street agent and the reduced costs of an online agent. We offer an array of services from one-off advertising to a selection of management packages. We are members of and regulated by ARLA (Association of Residential Letting Agents) and all client money is protected under the NFOPP (National Federation of Property Professionals) client money protection scheme. Our full management package starts from 6%+Vat with no add-on fees.


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

61 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,7

Todas as avaliações

(61)

7 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Speaking as a landlord, I can't recommend Lettingsupermarket.com and in particular Jenna Veneziani enough. My property needed a tenant to be placed at the start of the the New Year, which meant advertising and viewings had to be arranged during the busy Christmas period when fewer people are looking for properties. I was so impressed by how quickly Jenna acted and really appreciated her taking the time to explain the details and make sure I was kept in the loop with any developments. I'm delighted to say the new tenant moved in without any issues and it's all down to Jenna's hard work and diligence.

11 de janeiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

very Professional company

Hi I don’t actually rent from letting supermarket, but I work for one of there clients who uses them for there houses, I have to say they are really good, if ever I need to contact them, they have a quick resonse,within an hour,( usually within half an hour) anything needs doing on the Propertys they let their client no, and get the problem sorted,very quickly,I work with other letting agency’s I can honestly say none of them can compare to these, I must admit I didn't expect this to work,off the Internet but it does very professionally.

14 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A credit to themselves and their profession...

It’s difficult to put into words just how highly I value Lettingsupermarket and it’s Managing Director, Chris.

Chris has carried on the fine work of his late Dad and produced a company that actually cares about its customers.

Lettings and Chris are a credit to their profession and I can’t thank them enough for helping me through a very difficult time with a tenant and the council - not paying.

Keep up the great work guys, and thank you. It goes without saying that I recommend this company wholeheartedly.

13 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jenna and James were fantastic

Jenna and James were fantastic. Really friendly and approachable. Any issue that we had they resolved straight away and kept us fully updated. Jenna also gave us ample warning when she was coming to the property, which was an issue we had, had with our previous agency.

Would totally reccomend!

4 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very impressed

Very impressed, I went through the new instant let scheme ( i believe its in its trial phase) and the property was let in 24 hours with an £1000 incentive, £3000 grant and market rent. Great service, great price and maintenance issues have been taken care of brilliantly

26 de setembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service, good value for money and found me tenants quickly. Also, the management is going well and im kept up to date. Nice bunch of staff

17 de setembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic!

Absolutely great service! Extremely helpful and fantastic to be able to use one agent to manage all my properties throughout the UK.
I recommend them highly!

11 de setembro de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Things here are not what they purport to be…

Like many Landlords who visit and use Property118.com, I would like to think that the integrity of those advertising on the forum, was above average, especially when the founder of the website has himself declared a financial investement in a particular service or company they advertise.

Such a service is Lettingsupermarket.com who on the face of it appear to be a Landlord's blessing, but my recent experience with them shows that it is anything but. 1st and main problem is that they tell you that if you advertise with them, then if a tenant can't be found within 4 weeks, then your fee is returned. Having reached that situation, there seems to be a huge reluctance to refund any money. Initially I e-mailed them to let them know. No reply. Then I rang at the beginning of the week, and was told that the usual contact was busy. I rang again, and was told that he was now going on holiday, but that he would sort things out for me.

The property was taken off Rightmove, but no refund has taken place. Despite ringing each day, I am always told that the person I need to speak to was 1) Not available, 2) Too busy, or 3) That they would ring me back. Nobody has ever rung me back. Having rung again just now, I am told that I need to speak to someone in Accounts, but they were out. Now there is a surprise. When asked who I needed to speak to, she didn't know, but eventually provided me with a name. Of course, he'll give me a call back in 30 minutes, but I'm not holding my breath! I'm not giving up, so will keep calling.

2nd problem - They are mighty slow at what they do, and make numerous mistakes & omissions. The referencing for the property let through them in June, took two weeks, and I almost lost a tenant because of this.

3rd problem - My properties are for single people, and this set up charges the same for referencing, whether 1 or 2 people going into a property. £120 per person if two people, & £240 for a single person. A huge deterrent for single people interested in a property.

In conclusion, things here are not what they purport to be, and I would suggest that you also look at the alternatives carefully before committing to these people. It all sounded so good at the start.

I've just had contact with the MD and others, who, hands up, accept what I say and have explained the reasons behind the service received, and will look to remedy matters so these don't happen again, plus a refund. Let's hope they live up to these promises.

17 de agosto de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It Would Be Unreasonable To Ask For More From A Letting Agent

Helpful, efficient, professional, practical, highly effective and great value. Lettingsupermarket have helped me rent properties for approx 3 years now and have not once let me down or given me any cause for concern. In fact, I only have praise for the service I have received from them. They tick all the boxes and the advice they give is invaluable. They have saved me from going down the wrong path a few times now.

15 de junho de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I would highly recommend Chris and his …

I would highly recommend Chris and his team. I received a very professional service and great advice during the 3 years they looked after my properties.

I won't hesitate to go back if my circumstances change

10 de dezembro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have partnered with …

I have partnered with Lettingsupermarket.com on various property ventures over the last 3 years and have always had excellent service from them. I have no hesitation in recommending this company to Landlords and Tenants alike.

2 de agosto de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Couldn't manage without them

Letting Supermarket are a vital component of our family property investment business. We couldn't cope with a portfolio of our size without their help. They are totally on the ball in terms of paying rent as it is collected and any tenant related issues. Not only are they the best management company we have dealt with in nearly 30 years of being in this business, they are also the most competitively priced we have ever found.

2 de agosto de 2017
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais