13. januar 2025 bestilte jeg en pyntegenstand hos Lezze Design. 16. januar blev pengene trukket fra min konto. Da jeg et stykke tid efter sporede pakken, fordi den ikke var kommet, stod der, at den... Ver mais
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Veja o que dizem as avaliações
Products arrived promptly (really quickly, actually, especially versus what I'd read in the comments and reviews - I was concerned it would take a long time to get the product but was willing to w... Ver mais
A empresa respondeu
Stunning pieces! I have ordered peacock dancers, swans and horse sculptures from Lezze and each time I have been super impressed with the level of detail and how beautiful they look on display. The cu... Ver mais
A empresa respondeu
I have ordered an item from Lezze Design . Expected delivery was 5-7 days but no further update . When I chatted to the assistant over the weekend I was advised it will Be updated early this week . T... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Home decor brand that offers a wide range of handmade decorative objects and wall clocks, wall art inspirations, royal bedding sets, and more.
Informações de contato
Estados Unidos
- info@lezzedesign.com
- lezzedesign.com
3,3
Bom
48 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The sculptures are beautiful
The sculptures are beautiful, the company was responsive when I asked questions about the status of the order. The only reason I am taking a star away is because it took forever to get it, almost 3 months. Other than that, the art is stunning and the customer service is responsive.
6 de fevereiro de 2022
Resposta da Lezze Design
Hi Kristina!
Thank you for spreading the word. We are pleased to know that you have enjoyed your set!
Please note that your delivery took 15 days (January 17 - February 2). However, this is a way longer than our usual shipping times as the processing took longer than expected and we truly apologize for this inconvenience.
Extremely disappointing
Extremely disappointing. Really poor quality product. Wanted to return but no one reply to my email. I wasted my money as I think it’s a scam company.
5 de fevereiro de 2022
Resposta da Lezze Design
Hi Somir,
We feel really sorry to hear that you didn't like your item although it matches with the images and the description.
Please also note that we are offering a 30-day return guarantee from the delivery date if you are not satisfied with your purchase. We reply to every email within 24 hours and provide a live chat as well in order to make it easier for you to get in touch with our customer support.
i did not receive my order yet
i did not receive my order yet. there was a zip code wrong. i totally understand it is my mistake. But i came to know that after usps sent back to sender. by the time i reach usps, items is not with them. i wish you guys hold it for me at least one day so that i can go and pickup because you get notifications. you guys did not help me in any way after. Still i don't have piece or money. i got simple answer from you guys that, sorry we don't care any more. at least you guys should have some alternative, me paying for next time shipping or i will order another piece and you can ship both items along with that. you just kept my item and money both. i requested many times, i got answer is simple no. Not at all acceptable.
4 de fevereiro de 2022
Resposta da Lezze Design
Hi Sivamadhuri!
Please note that your doorstep USPS delivery was expected but they couldn't reach out to you in order to arrange it. Your local courier was holding the package for several days before advising you about the return.
We have sorted this out for you now and would like to thank you for purchasing again with us! Hopefully, you will not experience such an inconvenience in the future.
Just because I wait to long for my…
Just because I wait to long for my delivery. But the mercandise I Just Love it. Please work on shipment area. I will order again from this page.
2 de fevereiro de 2022
Resposta da Lezze Design
Hi Luz!
Thank you for spreading the word. We are pleased to know that you have enjoyed your set!
However, please accept our apologies for the inconvenience caused by the unusual long shipping times (15 days) as the set took longer to process.
Not happy with the quality of items received
Not happy with the item received. The pictures posted on website are either strategically taken to hide poor craftmanship or they have sent me poor knock-offs.
Regardless, my money is down the drain. The items will probably go in trash. They probably already know that customers won't be happy and would like to return, that is why they don't take returns.
Beware, stay away and save your money.
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It is funny that no one was cooperative and responding during the 30 days of return window. I left messages multiple times during the said 30 day window. I didn't even receive any response on this feedback till months after the return window was closed. I felt cheated and decided to throw the piece in a corner of our house where it would not be a sore to my eyes every single day. And now I get a response about return when the company knows the return window is closed. Funny how things start moving when item is not eligible for return any more.
Would still recommend to STAY AWAY and and Do NOT get cheated out of you $$. Tricks with Photography and angles while taking photographs is what will get you.
2 de fevereiro de 2022
Resposta da Lezze Design
Hi Pratibha,
We feel really sorry to hear that you didn't like your item although it matches with the images and the description.
Please also note that we are offering a 30-day return guarantee from the delivery date if you are not satisfied with your purchase. You could have reached out to our Support Team to initiate the return and get your full refund.
It took forever to deliver.
22 de janeiro de 2022
Resposta da Lezze Design
Hi there!
Please note that your order has been delivered at your doorstep in 7 days. Kindly check the tracking information again.
Please refer to the shipping times mentioned on the product page.
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