Η εξυπηρέτηση πελατών είναι άψογη και ευγενέστατη. Σου δίνεται και δυνατότητα επιστροφής χρημάτων εφόσον δεν πληρούν το αρχικό τους χρονοδιάγραμμα. Περιμένω την παραγγελία μου αλλά θα παραγγείλω σίγο... Ver mais
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Veja o que dizem as avaliações
Whenever I am in need of some English language titles, I can rely on Libristo Greece to find them and have them delivered to me in good time.
Αποφάσισα να εμπιστευτώ το libristo και βγήκα ικανοποιημένος στο τέλος. Τα βιβλία ήρθαν στο box σε πολύ καλή κατάσταση και με ενημέρωναν πάντα σε κάθε εξέλιξη της παραγγελίας μου. Τα βιβλία έκαναν 22... Ver mais
A empresa respondeu
Από το Libristo παρήγγειλα δύο φορές βιβλία, τώρα παρήγγειλα ξανά. Υπήρχε μια μικρή καθυστέρηση στην παραγγελία μου επειδή ήρθαν από το εξωτερικό αλλά σε γενικές γραμμές είμαι ευχαριστημένος από την ε... Ver mais
A empresa respondeu
Detalhes da empresa
- Livraria
- Livraria Infantil
- Loja de Revistas em Quadrinhos
- Livraria Jurídica
- Livraria médica
- Loja de livros raros
Escrito pela empresa
Με μια επιλογή 21 και πλέον εκατομμυρίων τίτλων βιβλίων σε περισσότερες από 150 γλώσσες, η Libristo είναι το μεγαλύτερο ηλεκτρονικό βιβλιοπωλείο ξενόγλωσσων βιβλίων στην Ευρώπη. Στα βιβλιοπωλεία μας μπορείτε να βρείτε βιβλία στα αγγλικά, γερμανικά, γαλλικά, ισπανικά, ρωσικά ή ιταλικά. Θα προτιμούσατε όμως να διαβάσετε στα πολωνικά, τα ουγγρικά, τα κροατικά, τα τσεχικά, τα σλοβακικά, τα ουκρανικά ή ίσως στα κινέζικα ή τα κορεάτικα; Κανένα πρόβλημα, τα έχουμε όλα. Είμαστε μια ομάδα νέων ανθρώπων που κυνηγάμε συνεχώς νέους τίτλους για να διευρύνουμε την επιλογή μας σε βιβλία διαφόρων ειδών και γλωσσών. Και κάθε μέρα αποστέλλουμε χιλιάδες παραγγελίες στους πελάτες μας σε όλη την Ευρώπη. Το όραμά μας είναι να παρέχουμε εύκολη πρόσβαση σε οποιοδήποτε βιβλίο σε οποιαδήποτε γλώσσα σε οποιονδήποτε πελάτη στην Ευρώπη από την άνεση του σπιτιού του. Επιπλέον, επιβραβεύουμε τους πελάτες μας για κάθε αγορά - γίνετε μέλος της λέσχης πιστότητας Libroamanto και εξαργυρώστε τους πόντους σας για δωρεάν παράδοση ή δώρα με θέμα το βιβλίο. Με το Libristo οι πελάτες μας ενημερώνονται και διασκεδάζουν πέρα από τα πραγματικά φυσικά τους σύνορα, είναι πάντα μια σελίδα μπροστά. Με το Libristo μπορείτε να «είστε όποιος κι αν είστε».
Informações de contato
Thessaloniki, Grécia
- info@libristo.gr
- libristo.gr
4,6
Excelente
549 avaliações
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic service!
My experience was great! I ordered books and puzzles and I loved that I was given options on how to deal with out of stock items. Packaging was good and items were in perfect condition. I placed the order November 6th and I received the package November 26th because some of the items had to be sent from abroad. Customer service was excellent! I would absolutely order again! Thank you very much!
6 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your review. We are glad that your experience with our services and goods was positive, that the packaging and condition of the shipment were satisfactory, and that you appreciated the options for resolving items that were out of stock. We are pleased that you are satisfied with our customer service and look forward to your next order.
Very satisfying experience!
Everything as planned and paid. Excited to discover Libristo for the first time!
15 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your review. We are glad that everything went according to plan. We look forward to you enjoying your first purchase with us and to your next order.
THEY DO DELIVER!!
GOT MY 2 HARD TO FIND HARDCOPPIES IN EXCELLENT CONDITION. OK I HAD TO WAIT ABOUT 3 WEEKS BUT THE BOOKS WERE FRESH LIKE MORNING DEW
9 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your review. We are glad that the books arrived in perfect condition and that you are satisfied. We look forward to your next order.
good prices
"I almost always find my favorite books at great prices, and the wait for delivery is totally worth it!"
10 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your review. We are glad that our range of books and prices meet your expectations and that you are satisfied with the delivery. We look forward to your next order.
Professionals
Professionals, fast and with the best prices for book deals
12 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your review. We are glad that you are satisfied with our service, speed, and book prices. We are pleased that our services meet your expectations and look forward to your next order.
Όλα τέλεια!!
28 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Ευχαριστούμε για την κριτική σας. Χαίρομαστε που μείνατε ικανοποιημένος.
Η παραγγελία μου δεν παραδόθηκε και…
Η παραγγελία μου δεν παραδόθηκε και γύρισε πίσω χωρίς λόγο. Τώρα πρέπει να περιμένω άλλο τόσο χρόνο
28 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Ευχαριστούμε για την κριτική σας. Λυπούμαστε για τις επιπλοκές με την παράδοση και κατανοούμε ότι η αναμονή είναι δυσάρεστη. Δυστυχώς, δεν μπορούμε να επηρεάσουμε τον μεταφορέα, αλλά θα κάνουμε ό,τι μπορούμε για να φτάσει η επόμενη παραγγελία σας σωστά και το συντομότερο δυνατό.
Φοβερό
Εξεταστικό ηρθαν γρήγορα και σε άψογη κατάσταση προσεκτικα μεσα να μην χαλασουν στη μεταφορα.
Θα το ξανά προτιμήσουμε.
17 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Ευχαριστούμε για την κριτική σας. Χαίρομαστε που μείνατε ικανοποιημένος και ανυπομονούμε για την επόμενη παραγγελία σας.
Ασυναγώνιστες τιμές
Άψογη εξυπηρέτηση, ο χρόνος παράδοσης φυσικά δεν είναι γρήγορος αλλά το γνωρίζεις από πριν. Ασυναγώνιστες τιμές σε ξενόγλωσσα βιβλία που αγοράζω συχνά, δλδ μισή τιμή.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Ευχαριστούμε για την αξιολόγηση. Είμαστε ευτυχείς που είστε ικανοποιημένοι με τις υπηρεσίες και τις τιμές των βιβλίων μας. Χαίρομαστε που επισκέπτεστε συχνά το κατάστημά μας.
Όλα τέλεια.
28 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Ευχαριστούμε για τα σχόλιά σας. Χαίρομαστε που όλα είναι εντάξει.
Very punctual and professional
2 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your review. We are glad that you are satisfied and look forward to your next order.
Ευχαριστημένος δεν είχα κανένα πρόβλημα…
Ευχαριστημένος δεν είχα κανένα πρόβλημα στην παραγγελία μου
26 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Ευχαριστούμε για τα σχόλιά σας. Είμαστε ευτυχείς που η παραγγελία σας ολοκληρώθηκε χωρίς προβλήματα και ότι είστε ικανοποιημένοι.
The delivery time was exactly as I was…
The delivery time was exactly as I was told!
10 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your feedback. We are pleased that the delivery time corresponded to the information you received.
Εξαιρετική ποικιλία με ολοσωστο χρονικό μεταφοράς
Τα βιβλία ήρθαν ακριβώς στην ώρα τους και ειμαι πολύ ευχαριστημεος από την εμπειρία του σάιτ, με το εύρος ποικιλίας για το κάθε βιβλίο. Απλώς θα πρότεινα, επειδή μου είναι πάρα πολύ σημαντική η εμφάνιση των βιβλίων και να μην είναι τσαλακωμένα στο εξώφυλλο, ήταν απλά τοποθετημένα μέσα στο κουτί. μήπως να βάζατε έστω ένα ελαφρύ περιτύλιγμα για την αποφυγή της οποιαδήποτε πιθανή φθοράς. Αλλά θα ξανά παραγγείλω σίγουρα!
14 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Σας ευχαριστούμε για τα σχόλιά σας και για την κοινή χρήση της εμπειρίας σας. Είμαστε ευτυχείς που τα βιβλία έφτασαν εγκαίρως και ότι είστε ικανοποιημένοι με την προσφορά μας. Ταυτόχρονα, σας ευχαριστούμε για τις συστάσεις σας σχετικά με τη συσκευασία, τις οποίες λαμβάνουμε υπόψη και θα χρησιμοποιήσουμε για την περαιτέρω βελτίωση των υπηρεσιών μας. Εκτιμούμε την εμπιστοσύνη σας και θα χαρούμε να μας ξανακάνετε παραγγελία.
Excellent overall
Great customer service. I had to wait for the book I wanted to come from abroad but I was kept updated on my order's status and when it did arrive, it was well worth the wait. Good selection of books, good payment methods available and nice follow-up after my order had arrived. Overall, would definitely recommend Libristo.
26 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your detailed feedback. We are very pleased that you were satisfied with our customer service, ongoing communication, and the overall order process. We appreciate your recommendation and thank you for your trust.
Packaged well and delivered way before…
Packaged well and delivered way before expected date.
19 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your feedback. We are pleased that the goods were well packaged and delivered earlier than you expected.
All was great
A great collection of books, at very competitive prices. the packaging was very good too. Delivery time is a bit long but it is well worth it.
15 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your feedback. We are pleased that you were satisfied with the selection of books, prices, and packaging. We also acknowledge your comment regarding the delivery time and thank you for your understanding.
Great variety of books and excellent customer service!
9 de outubro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your kind feedback. We are delighted that you appreciate our wide selection of books and the quality of our customer service.
My order came to me after 24 days
My order came to me after 24 days. (Ordered on 10/24/2025 and arrived to me on 11/14/2025) in total 24 days. Comparatively I ordered on 11/9/2025 a fountain pen in USA (EndlessPen company) and my order arrived to me on 11/14/2025 in total 5 days!!!!!
14 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your feedback. We are sorry that the delivery of your order took longer than you expected. Delivery times may vary depending on product availability, shipping method, and international logistics, which can differ significantly from domestic shipments. We take your experience as important feedback for improving our services. If you have any questions about shipping options for future orders, our customer service team is available to assist you.
Emails
The texts of the informative emails seemed souless, likeit was an auto-translated, although there is a Greek customer representative.
7 de novembro de 2025
Avaliação não solicitada
Resposta da Libristo Greece
Thank you for your feedback. We are sorry that the informational emails did not come across as natural. Your comment is valuable to us, and we will strive to improve their content to make it more understandable and personal. We appreciate you taking the time to share your opinion with us.
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