Byłam dzisiaj w sklepie i zostałam obsłużona przez bardzo miłą panią Andżelinę. Doskonale doradziła mi w wyborze rzeczy, których szukałam — jestem bardzo zadowolona!
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Witam, zamówiłam sukienkę przez aplikację. Czekałam 5 dni. Wszystko ok, przychodzą informacje na maila jak również w aplikacji. Sukienka jest piękna. Zamawiając trzeba zerknąć na tabelę rozmiarów gdy... Ver mais
A empresa respondeu
Ich war aufgrund der vielen schlechten Bewertungen sehr verunsichert. Aber meine Erfahrung war sehr positiv. Das Retourenlabel habe ich direkt auf Anfrage erhalten. Besonders überrascht hat mich,... Ver mais
A empresa respondeu
Kontakt z firmą ok, natomiast zamówienie bardzo długo szło bo 17 dni. Także warto to wziąć pod uwagę zamawiając. Myślę, że miesiąc przed jakimś wydarzeniem będzie ok. Sukienka bardzo ładna natomiast b... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Lichi is a fashion brand which explores, inspires, and operates worldwide. Lichi aims to combine everyday practicality with stylish essentials bringing fashion to you with great finesse at the heart of every item we create. All of our products are designed in-house and we are incredibly proud that we can continuously deliver fabulous new fashion to you online. Satisfying and exceeding our customers’ expectation is always at the heart of all our work.
Informações de contato
4,5
Excelente
309 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love this clothes really good quality…
I love this clothes really good quality absolutely recommended
25 de maio de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Ella,
Thank you so much for your kind words! We are happy you enjoyed shopping with us and can not wait to serve you again.
Jest ok ale długi czas oczekiwania na zamówienie
Kontakt z firmą ok, natomiast zamówienie bardzo długo szło bo 17 dni. Także warto to wziąć pod uwagę zamawiając. Myślę, że miesiąc przed jakimś wydarzeniem będzie ok. Sukienka bardzo ładna natomiast była zapakowana tylko w torbę kurierską, bez dodatkowych pokrowców przez co nie sprawia to dobrego wrażenia. Sukienka nie jest tania więc spodziewałam się ładniejszej przesyłki. Była też bardzo zmięta ale udało się ładnie wyprasować i teraz ładnie się prezentuje. Wydaje mi się, że rozmiary są małe, dla drobniejszych osób.
20 de maio de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Alicja,
Thank you so much for taking your time to write this kind review! We are delighted to know you enjoy your purchase from us. We appreciate the feedback from our customers and will take this into account for future. We still have a hope to see you among our customers again!
One of my favorite brands nowadays
One of my favorite brands nowadays. All models are so stylish and quality is really good. Thank you for amazing experience. Keep going!
1 de maio de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Katerina,
Thank you for taking your time to leave the feedback, we appreciate it! We are immensely happy you enjoyed shopping with us and looking forward to seeing you among our customers again.
I have already ordered from Lichi 5…
I have already ordered from Lichi 5 times and every time I’m so happy with the quality and how fast they receive my purchase. Thank you for your work!
1 de maio de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Anastassiya,
Thank you so much for your kind feedback! Our team is pleased to know you enjoy our clothes. We are looking forward to serving you again and helping whenever you need it!
Bardzo dobra jakość ubrań
Bardzo dobra jakość ubrań, wyjątkowy styl. Szybka wysyłka. Jestem bardzo zadowolona z zakupów. Cena idzie na równi z jakością. Polecam
27 de fevereiro de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Katarzyna,
Thank you so much for taking your time to leave this kind review! We can not wait to see you among our customers again!
A Beautiful Experience from Start to Finish
I ordered a dress from Lichi and was so impressed-not only with the quality and fit, but also with the whole unboxing experience. The dress arrived beautifully packed and even had a subtle, elegant scent that made it feel extra special. I was also amazed by how quickly it was delivered to Switzerland-much faster than I expected! The design is timeless and feminine, just as pictured. Customer service was also very kind and responsive. I'm already looking forward to my next purchase!
14 de maio de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Maria,
Thank you for your detailed feedback! We are immensely happy you enjoyed shopping with us! We will make sure to continue to delight you in the future.
Fast delivery
Dear Lichi Team,
I just wanted to say a huge thank you — I’ve received my order, and I’m genuinely impressed. I don’t think I’ve ever experienced such fast and efficient delivery here in Europe. It was sent on Tuesday and arrived next day afternoon!
14 de maio de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Fadime,
Thank you so much for your review! We are happy you had a great experience with Lichi and cannot wait to serve you again!
Resposta de Lichi
Dear Daria,
Thank you so much for your feedback! We are delighted to know you enjoyed shopping with us! We are looking forward to serving you again!
The delivery was quite fast
The delivery was quite fast, don’t remember exactly how many days. However it’s better to order at least 2 weeks in advance if you live in Cyprus and need a dress to the specific date. The quality of ordered dresses is perfect, all look amazing. True to size. Will continue to order for sure.
18 de março de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Maria Cher,
Thank you so much for your kind review. We are happy to know shopping with Lichi has met your expectations! We can not wait to see you among our customers again.
Ausbaufähig
Am 18.04 bestellt, 3 Wochen später immer noch nicht versendet und keine Antwort auf emails! Die App wird gelöscht. Totale abzocke und Scam
Edit:
Die Ware wurde nach mehrerem Nachfragen versendet
6 de maio de 2025
Avaliação não solicitada
Resposta de Lichi
Liebe Alisa,
Vielen Dank für Ihre Rückmeldung, wir sind stark bemüht, jede Kundenerfahrung angenehm zu gestalten, und es tut uns wirklich leid, dass wir Ihre Erwartungen dieses Mal nicht erfüllen konnten.
Es tut uns wirklich leid für die Verzögerung bei Ihrer Bestellung! Aufgrund der höheren Anzahl der Bestellungen wurde die Lieferzeit verlängert. Ihre Bestellung muss innerhalb von 24 Stunden verschickt werden.
Leider haben wir keine E-Mails erhalten, aber wir haben Ihnen per WhatsApp geantwortet. Wir entschuldigen uns zutiefst für die Unannehmlichkeiten, die Ihnen entstanden sind.
Positive Erfahrung
Ich war aufgrund der vielen schlechten Bewertungen sehr verunsichert.
Aber meine Erfahrung war sehr positiv. Das Retourenlabel habe ich direkt auf Anfrage erhalten. Besonders überrascht hat mich, dass sich der Kundenservice von sich aus bei mir gemeldet hat, um sicherzustellen, dass ich mein Label erhalten habe. Ich persönlich hatte keine Probleme mit meiner Retoure.
3 de maio de 2025
Avaliação não solicitada
Resposta de Lichi
Liebe Kundin,
Vielen Dank für Ihr Feedback, wir schätzen es unglaublich! Wir können es kaum erwarten, Sie wieder unter unseren Kunden zu sehen.
Chic and arrived fast!!
I ordered a top that arrived in just 3 days to Canada!! It was a great surprise.. i wore the top to a photoshoot and it was def one of the main outfits. There was a little thread on the side that i had to cut(hopefully it wont mess it up ) would order again(but on sale😆)
10 de março de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Fofo,
Thank you so much for your kind review. We are happy to know shopping with Lichi has met your expectations! We can not wait to delight you again in the future.
I liked the quality and material of the…
I liked the quality and material of the clothes, and surprisingly the delivery was pretty fast
18 de março de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Anastasia,
Thank you for taking your time to leave the feedback, we appreciate it! We are immensely happy you enjoyed shopping with us and looking forward to seeing you among our customers again.
I didn’t like the neck line of the…
I didn’t like the neck line of the dress it wasn’t like the photo it wouldn’t stay op like it did in the photos the color was pretty but the sleeves were so tight that it would be so difficult to put my hands uno as well as it wasn’t easy to put ot
11 de março de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Areen,
Thank you so much for taking your time to write this review! We want you to be perfectly happy with every purchase and if you are not satisfied with your order for any reason (size, color, fitting), you are always welcome to request an exchange or return of items within 14 days from receiving the order.
We are always improving our services and doing our best to make shopping with us more pleasant for our customers.
We still have a hope to see you among our customers again!
The dress is lovely and fit perfectly
The dress is lovely and fit perfectly! My fiance is obsessed with it. For sure it wasn't our last purchase <3
22 de abril de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Erwin Halota,
Thank you so much for your kind words. We will be happy to serve you again!
Great quality
Great quality, fast shipping and beautiful sophisticated designs that are both luxurious, feminine and powerful
22 de abril de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Meshael Abdullah,
Thank you for leaving your kind feedback. We are immensely happy to hear that you enjoyed your experience with Lichi. We are looking forward to seeing you among our customers again!
The dress is stunning
The dress is stunning. The quality of the material is very nice and soft even though it is just polyester. The size fits nicely.
I am very satisfied with the purchase.
21 de abril de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Viktória Juščáková,
Thank you for taking your time to leave the feedback, we appreciate it! We are immensely happy you enjoyed shopping with us and looking forward to seeing you among our customers again.
The orders always come in a timely…
The orders always come in a timely manner.
Half of my closet is from Lichi which attest to the fact that the quality is superb :)
21 de abril de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Hanna Šiljak,
Thank you for taking time out of your day to leave us this incredibly kind review! We are happy you like our clothes and services and will be glad to delight you again further!
I love my dress
I love my dress! Great quality and material
14 de fevereiro de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Wiktoria,
Thank you so much for your review! We are constantly improving our services and are immensely happy it doesn't go unnoticed. We will be happy to serve you again!
Amazing experience
Came in four days which was a shock because I don’t live in Dubai.
Quality was amazing and looked exactly like the pictures.
True to size, and customer service was so good at answering my questions before purchasing.
Will be buying from Lichi again, and I would recommend to anyone if they need formal outfits, or more casual looks!
30 de março de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Eman,
Thank you so much for your detailed review! We are immensely happy to hear that you enjoyed your experience with Lichi. We will make sure to continue to delight you in the future.
A Experiência Trustpilot
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