Byłam dzisiaj w sklepie i zostałam obsłużona przez bardzo miłą panią Andżelinę. Doskonale doradziła mi w wyborze rzeczy, których szukałam — jestem bardzo zadowolona!
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Witam, zamówiłam sukienkę przez aplikację. Czekałam 5 dni. Wszystko ok, przychodzą informacje na maila jak również w aplikacji. Sukienka jest piękna. Zamawiając trzeba zerknąć na tabelę rozmiarów gdy... Ver mais
A empresa respondeu
Ich war aufgrund der vielen schlechten Bewertungen sehr verunsichert. Aber meine Erfahrung war sehr positiv. Das Retourenlabel habe ich direkt auf Anfrage erhalten. Besonders überrascht hat mich,... Ver mais
A empresa respondeu
Kontakt z firmą ok, natomiast zamówienie bardzo długo szło bo 17 dni. Także warto to wziąć pod uwagę zamawiając. Myślę, że miesiąc przed jakimś wydarzeniem będzie ok. Sukienka bardzo ładna natomiast b... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Lichi is a fashion brand which explores, inspires, and operates worldwide. Lichi aims to combine everyday practicality with stylish essentials bringing fashion to you with great finesse at the heart of every item we create. All of our products are designed in-house and we are incredibly proud that we can continuously deliver fabulous new fashion to you online. Satisfying and exceeding our customers’ expectation is always at the heart of all our work.
Informações de contato
4,5
Excelente
309 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was a wonderful purchase
It was a wonderful purchase. The dress is beautiful, of excellent quality, and it arrived on time, for which I’m truly grateful. I had perhaps expected it to come in special packaging or with a card, but even so, the dress was in perfect condition. Lichi will certainly be one of my preferred brands for future purchases.
17 de março de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Customer,
Thank you for taking your time to leave this kind feedback! We are happy you enjoyed shopping with us and can not wait to serve you again.
I love Lichi
This was my first time ordering a dress from Lichi. The shipping to New York was pretty fast. The dress looks beautiful, quality is great. I’m in love with my purchase! Highly recommend this brand.
16 de abril de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Mehri,
Thank you so much for your kind review! We are immensely happy to hear that you enjoyed your experience with Lichi. We can not wait to see you among our customers again!
Great online website
Great online website. It was very easy to locate what I wanted & the overall experience with ordering, shipping etc was hassle-free. The garment from Litch was amazing quality and I will be loyal to this brand going forward.
15 de abril de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Rukhsar,
Thank you very much for your detailed review! We are constantly improving our services and are immensely happy it doesn't go unnoticed. We are looking forward to seeing you among our customers again!
I couldn’t be happier with my…
I couldn’t be happier with my experience ordering from Lichi! I needed a dress for my graduation and was a bit nervous about the timing, but the team was super helpful and made sure it arrived on time. When the dress finally came- it fit like a glove and looked absolutely stunning. I got so many compliments on the big day and felt truly special. Thank you for making such beautiful designs and for the great customer service! Highly recommend.
11 de abril de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Zuzia,
Thank you so much for this wonderful review. Our team is delighted to read it. We are looking forward to serving you again!
The shipping was extremely fast and…
The shipping was extremely fast and efficient! And the clothes that I ordered fit so well! I received numerous compliments wearing my outfit and I will try so hard to gatekeep for as long as I can bc I love their clothes! Lol
12 de março de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Ryelle,
Thank you for taking time out of your day to leave us this incredibly kind review! Our team will be delighted to read it. We can not wait to serve you again!
The dress was exactly my size
The dress was exactly my size, was very nice and made my Eid 👍🏻 will keep purchasing 🤝🏻
16 de março de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Hend Fairooz,
Thank you so much for your kind review. We are happy to know shopping with Lichi has met your expectations! We can not wait to see you among our customers again.
Amazing clothes and materials
Amazing clothes and materials. I stopped ordering from another shops, not going to the mall if I decided to get something special.
11 de abril de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Sabah,
Thank you for your feedback! We are immensely happy you enjoyed shopping with us! We will make sure to continue to delight you in the future.
Thanks to Lichi for on time delivery
Thanks to Lichi for on time delivery! I was eyeing one of your leopard print cardigans and the quality is amazing. I wore it several times and got so many compliments!
1 de março de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Nargis,
Thank you so much for taking your time to write this insightful review! We are pleased to know you had a great experience with Lichi! Our team can not wait to assist you again whenever you need it.
I love unique styles Lichi has
I love unique styles Lichi has. Items are truly one of a kind if you want to have something different than everyone else.
28 de março de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Erika,
Thank you so much for your feedback, we are happy you had a great experience with Lichi! We can not wait to delight you again in the future.
Quality
The dresses are great quality and elegant. I’m excited to be wearing them this spring!
24 de março de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Keit,
Thank you for taking your time to leave the feedback, we appreciate it! We are immensely happy you enjoyed shopping with us and looking forward to seeing you among our customers again.
Le service client est incroyable
Le service client est incroyable ! J'ai eu un soucis avec la livraison et ils tout solutionné rapidement.
La veste en plumes est très belle.
La qualité des matières n'est pas à la hauteur de mes attentes.
Taille bien.
28 de fevereiro de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Rom,
Thank you so much for taking your time to write this kind review! We are delighted to know you enjoy our services. We appreciate the feedback from our customers and will take this into account for future. We still have a hope to see you among our customers again!
Resposta de Lichi
Dear Maya,
Thank you so much for your feedback! We are delighted to know you enjoyed the quality. We are looking forward to serving you again!
Everything about this company is pretty…
Everything about this company is pretty amazing the fast delivery and quality
18 de março de 2024
Avaliação não solicitada
Resposta de Lichi
Dear Customer,
Thank you for leaving your kind feedback. We are immensely happy to hear that you enjoyed your experience with Lichi. We are looking forward to seeing you among our customers again!
Worth the wait
Shipping might take long and the communication through WhatsApp was different but the product quality is unmatched! I love the fabric and I’ve purchased so many sets, jeans, tops and skirts from them. Fav brand
15 de janeiro de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Randa,
Thank you for taking the time to share your experience with Lichi. We are very happy you enjoyed our clothes. Our team is looking forward to helping you as and whenever you need it!
Keine Rückerstattung trotz retoure und kundenservice
Ich hab da im im November bestellt und mein Paket im Dezember züruckgeschickt. Obwohl ich die mehrfach angeschrieben habe, bekomme ich nur Mails dass es noch dauert. Geht um ca 200€ und glaube nicht dass ich die wiederbekomme. Wir haben jetzt Februar. Würde ich nicht bestellen !!!
10 de fevereiro de 2025
Avaliação não solicitada
Resposta de Lichi
Liebe Mal,
Vielen Dank für Ihre Rückmeldung, wir sind stark bemüht, jede Kundenerfahrung angenehm zu gestalten, und es tut uns wirklich leid, dass wir Ihre Erwartungen dieses Mal nicht erfüllen konnten.
Bitte geben Sie Ihre Bestellungsnummer an (Schreiben Sie uns über WhatsApp (19706609555), auf unserem Instagram oder per E-Mail an support@lichi.com), wir werden alles tun, um die Ihnen entstandenen Unannehmlichkeiten auszugleichen.
Pozytywnie
Z racji tego, że marka posiada w asortymencie naprawdę ładne i oryginalne ubrania, jestem w stanie poczekać na nie 2 tygodnie, taka marka dla cierpliwych:)
Mam od Lichi już kilka sukienek i każda jest bardzo ładnie uszyta, w jednej występowałam jako świadkowa.
Szkoda tylko że zwrot kosztuje aż 25 zł, bo z rozmiarem nie tak łatwo trafić, ale na pocieszenie ich obsługa klienta jest świetna i w razie problemów czy to z nadaniem czy przedłużeniem terminu zwrotu nie było żadnego problemu. Odpisują mailowo czy na whatssupa bardzo sprawnie.
Z mojej strony bardzo polecam👍
31 de janeiro de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Katarzyna,
Thank you so much for your detailed feedback! Our team is pleased to know you enjoy our clothes. We are looking forward to serving you again and helping whenever you need it!
Lichi is my new favorite brand
Lichi is my new favorite brand! All purchases I have received were very pretty, and I fell in love with each item. Now I follow the brand and eagerly await each new collection to add more wonderful Lichi pieces to my wardrobe 🤩
16 de janeiro de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Anita,
Thank you so much for your review! We are extremely happy you enjoyed your order. Our team can not wait to assist you again whenever you need it!
Favorite brand
Favorite brand! Price, quality and style are excellent! I am very happy that I can order from another country.
28 de janeiro de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Alena,
Thank you so much for your kind review! We are immensely happy to hear that you enjoyed your experience with Lichi. We can not wait to see you among our customers again!
I love this brand,to me everything is…
I love this brand,to me everything is perfect 😍🫶🙏🏻
27 de janeiro de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Soodeh Razavi,
Thank you for your kindest words! We are immensely happy shopping with us met your expectations!
Very good :)
19 de janeiro de 2025
Avaliação não solicitada
Resposta de Lichi
Dear Karolina,
Thank you so much for your feedback, we are happy you had a good experience with Lichi! We can not wait to delight you again in the future.
A Experiência Trustpilot
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