I had an issue with a hoist we recently brought, and I contacted customer services who responded very quickly to resolve the issue. I dealt with Millie who was quick to respond to my emails, knowledge... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
How impressive is this company! We called at midday to order a kerb lifter, not only were we advised of the best priced lifter but we received it in less than 24 hours. The lady on the phone was an ab... Ver mais
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Since I have a water crossing to the final postal location, which is not my house, I asked Louise Hammond if there was any chance I could get an update on arrival. As it turned out tracking was suppli... Ver mais
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Great communication and knowledge from Serena from placing our order right up until the dispatch. Very informative, and assisted us through our order to ensure the correct jib crane was ordered for wh... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Equipamentos
- Fornecedor de tambores de aço
- Mercado industrial
- Obras em Grandes Alturas
- Revendedor de Guindastes
- Serviço de Comércio Eletrônico
Sobre Lifting Equipment Store
Escrito pela empresa
A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE
At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.
WHO WE AREFounded more than 10 years ago, Lifting Equipment Store has quickly established itself as a market leader, continuously going from strength to strength in an ever-competitive market. Based in the heart of the West Midlands, in Stourbridge, our team of experts offers extensive knowledge and experience, supplying industrial products all over the globe on a daily basis. No customer is located too far away for us. WHAT WE DO
At LES, we provide both one-off and regular customers with access to thousands of lifting, rigging, material handling, and height safety products, coupled with expert advice and a unique service that is truly worth five stars. We can provide single sales, as well as discounts on large volume orders, and nearly all of our products are shipped the next day, using only the most trusted couriers, displaying accurate lead times for every product line. Dealing with Lifting Equipment Store is easy, and you get plenty of options. Products are simple to customise and adding items to your basket, checking out, and paying using any common credit or debit card is effortless. But we do acknowledge that some business-to-business customers require more convenient and flexible terms, therefore we are open to discussing potential trade credit accounts. We have the capability to send anything, anywhere. Whether that be a small box of lifting slings to Birmingham, or a full-sized JCB shipped to Nigeria - no product is too big or too small. We handle the hassle and deliver your goods - and on our promises.
Talk to the REAL Experts
Escrito pela empresa
- WE'RE COMMITTED TO OUR CUSTOMERS
- Our technical sales team understand complex lifting systems and are LEEA qualified ready to handle your lifting challenges - we sell more than just a box!
We Guarantee The Lowest Prices
Our Price Match Promise
Want a better price? Good luck finding one! We know that price isn't everything and that many of our customers find great satisfaction in the expert, premium service and with that appreciation alone, continue to return to us.
But with that being said, we always strive to be the best on price and never knowingly undersold. We regularly price check every single branded product against our competitors so you don't have to waste any time, your next lifting project just got easier and more affordable!
We ask that you challenge us to beat any like-for-like quotation - we will always do our absolute best to beat the lowest price - if it isn't us already that is.
Informações de contato
20 Gainsborough Trading Estate, Rufford Road, DY9 7ND, Stourbridge, Reino Unido
- 01384 567430
- info@liftingequipmentstore.com
- liftingequipmentstore.com
LIFT MORE, WORRY LESS!
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great product and super quick delivery
Great product and super quick delivery, thanks.
11 de agosto de 2025
Resposta da Lifting Equipment Store
Hi Mark,
Thank you so much for your great 5* review, we are so happy to hear you have received your item quickly and efficiently.
We hope to see you shop with us again soon :)
Team LES
Good products and first class delivery
24 de julho de 2025
Resposta da Lifting Equipment Store
Hi Dave,
Thank you so much for your 5* review, we are so pleased you are happy with your items.
We look forward to see you shop with us again soon :)
Team LES
Resposta da Lifting Equipment Store
Hi George,
Thank you so much for your kind 5* review, we are so pleased you are happy with your item.
We hope to see you shop with us again soon :)
Team LES
Fast and great delivery and attention,
Fast and great delivery and attention,
26 de agosto de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi David,
Thank you so much for your lovely 5* review and your kind comments, we look forward to see you shop with us again soon :)
Team LES
Resposta da Lifting Equipment Store
Hi,
Thank you so much for your great 5* review, we hope to see you shop with us again soon :)
Team LES
Top quality and excellent service from…
Top quality and excellent service from the company. Excellent communications, quick delivery and all at a good price.
11 de agosto de 2025
Resposta da Lifting Equipment Store
Hi Neil,
Thank you so much for your great 5* review, we hope to see you shop with us again soon :)
Team LES
Resposta da Lifting Equipment Store
Hi,
Thank you so much for your 5* review and your lovely comments, we hope to see you shop with us again soon :)
Team LES
Resposta da Lifting Equipment Store
Hi Martha,
Thank you so much for your wonderful 5* review, we are so glad you enjoyed your shopping experience with us :)
Team LES
Excellent service
25 de julho de 2025
Resposta da Lifting Equipment Store
Hi,
Thank you so much for your 5* review, we are so pleased you are happy with the excellent service provided by our LES team.
We hope to see you shop with us again soon :)
Team LES
Very happy with the service received
Very happy with the service received. Got back to my enquiry super quick and couldnt of been more helpful!
13 de agosto de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi,
Thank you so much for your lovely 5* review and your kind comments, we hope to see you shop with us again soon :)
Team LES
My order still hasn’t arrived
My order still hasn’t arrived and you have sent me an email asking ‘how did we do?’
Living on Isle of Islay is not an excuse for postal delays, as we enjoy next day deliveries via Parcel Force daily.
Your only postal option is expensive and inefficient.
6 de agosto de 2025
Resposta da Lifting Equipment Store
Hi Mark,
So sorry to see your 1* Trust Pilot Review. We have looked into this and we can see your order has been delivered today and signed for by Piper. We will send over your POD and images of the delivery for you.
Sadly deliveries do take a few days longer to yourself compared to mainland UK/Scotland as you are based on the Isle of Islay due to the shipment having to come across the water which hopefully you can appreciate.
In future if you are ever unsure of what is happening with your parcel or order please feel free to contact the team as we are always on hand to help with any queries and can contact couriers to get updated ETA's if we are aware, as we don't believe you have contacted us prior to this review.
We will pop you an email also confirming the above, any further issues please do get in touch with the team.
- Team LES
Next Day delivery isn't always next…
Next Day delivery isn't always next day.
This isn't the first time, the equipment is what it is as a lifting company there are plenty of options out there to buy needed equipment, we often require additional equipment quickly so the next day option is the selling point, I know if you order something on a Friday morning not to expect it until Monday, not a problem as this was needed on Tuesday Morning, but this arrived on the Tuesday Afternoon, the reasonably small cost for next day was still taken, I fully understand that there can be delays but this has happened the last few times.
5 de agosto de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Vic,
So sorry to see this 3* review of your experience with us at LES. I have looked into this for you and sadly on both occasions the items you have ordered have been a Yale VS Item and Yale close early on a Friday therefore orders are despatched on a Monday for delivery Tuesday and both occasions your orders were a Friday unfortunately. I can see Louise did email you at the time of your both your orders to advise this, we can ensure you if ordered any other day of the week this would leave on a next day service for you.
Hopefully you can see from all our other reviews we aim to ensure our customers have the best customer experience with us, yet sadly Yale closing on a Friday is out of our hands but we do ensure we advise right away.
Please feel free to get in touch if you wish to discuss this any further, we will also pop you an email explaining in case you don't see this :-)
- Team LES
Perfect
Perfect, Certificate with the products, fast delivery. I will be re ordering soon, highly recommended.
Thanks Again.
31 de julho de 2025
Resposta da Lifting Equipment Store
Hi Neil,
Thank you so much for your kind 5* review and your lovely comments.
We look forward to see you shop with us again soon :)
Team LES
LES 5 star
LES knowledge and experience of their products is excellent. Their customer communication and customer service make LES one of the best companies I have dealt with. I ordered lifting equipment on line and paid for next day delivery. Louise Hammond from LES realised that I had ordered equipment which was incompatible, other companies would just despatch the goods, Louise took her time to contact me before despatching the goods to make sure I was ordering the correct equipment. Consequently the order was amended and the correct equipment was ordered and delivered the next day. I will order from LES again and 100% recommend them to all companies who require top quality advice and lifting equipment.
7 de agosto de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Mark,
Thank you so much for your wonderful 5* review and your kind words, we are thrilled to hear you enjoyed your shopping experience with us and you are pleased with the customer service provided by Louise. We will be sure to pass this across to Louise and the rest of the LES team.
We look forward to see you shop with us again soon :)
Team LES
Lost EC Declaration
We had an issue where an employee had ordered a 2 leg chain sling but lost the EC Declaration (from 3 years ago). But after emailing Millie, within a few hours I received a replacement.
6 de agosto de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi,
Thank you so much for your 5* review, we look forward to see you shop with us again soon :)
Team LES
Gavin McConville
Great customer service from start to finish. Louise's endeavor to source alternative products to match my requirements and deliver within the timescale requested was fantastic. Went above and beyond, highly recommend.
5 de agosto de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Gavin,
Thank you so much for your lovely 5* review and your kind comments, we will be sure to pass this across to Louise and the rest of the LES team.
We hope to see you shop with us again soon :)
Team LES
Resposta da Lifting Equipment Store
Hi Ben,
Thank you so much for your lovely 5* review, we are so glad you are happy with your item.
We hope to see you shop with us again soon :)
Team LES
Really quick response and delivery
21 de julho de 2025
Resposta da Lifting Equipment Store
Hi Jeremy,
Thank you so much for your lovely 5* review, we are so pleased you received your items quickly.
We hope to see you shop with us again soon :)
Team LES
Resposta da Lifting Equipment Store
Hi Martyn,
Thank you so much for your great 5* review, we hope to see you shop with us again soon :)
Team LES
Best ever firm I bought from
Quick and efficient informative of deliveries
Delivered on time within time slot
Quality goods
23 de julho de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi George,
Thank you ever so much for your wonderful 5* review, we are so glad you are pleased with your items.
We hope to see you shop with us again soon :)
Team LES
A Experiência Trustpilot
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