I had an issue with a hoist we recently brought, and I contacted customer services who responded very quickly to resolve the issue. I dealt with Millie who was quick to respond to my emails, knowledge... Ver mais
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Veja o que dizem as avaliações
How impressive is this company! We called at midday to order a kerb lifter, not only were we advised of the best priced lifter but we received it in less than 24 hours. The lady on the phone was an ab... Ver mais
A empresa respondeu
Since I have a water crossing to the final postal location, which is not my house, I asked Louise Hammond if there was any chance I could get an update on arrival. As it turned out tracking was suppli... Ver mais
A empresa respondeu
Great communication and knowledge from Serena from placing our order right up until the dispatch. Very informative, and assisted us through our order to ensure the correct jib crane was ordered for wh... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Equipamentos
- Revendedor de Guindastes
- Serviço de Comércio Eletrônico
- Obras em Grandes Alturas
- Mercado industrial
- Fornecedor de tambores de aço
Sobre Lifting Equipment Store
Escrito pela empresa
A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE
At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.
WHO WE AREFounded more than 10 years ago, Lifting Equipment Store has quickly established itself as a market leader, continuously going from strength to strength in an ever-competitive market. Based in the heart of the West Midlands, in Stourbridge, our team of experts offers extensive knowledge and experience, supplying industrial products all over the globe on a daily basis. No customer is located too far away for us. WHAT WE DO
At LES, we provide both one-off and regular customers with access to thousands of lifting, rigging, material handling, and height safety products, coupled with expert advice and a unique service that is truly worth five stars. We can provide single sales, as well as discounts on large volume orders, and nearly all of our products are shipped the next day, using only the most trusted couriers, displaying accurate lead times for every product line. Dealing with Lifting Equipment Store is easy, and you get plenty of options. Products are simple to customise and adding items to your basket, checking out, and paying using any common credit or debit card is effortless. But we do acknowledge that some business-to-business customers require more convenient and flexible terms, therefore we are open to discussing potential trade credit accounts. We have the capability to send anything, anywhere. Whether that be a small box of lifting slings to Birmingham, or a full-sized JCB shipped to Nigeria - no product is too big or too small. We handle the hassle and deliver your goods - and on our promises.
Talk to the REAL Experts
Escrito pela empresa
- WE'RE COMMITTED TO OUR CUSTOMERS
- Our technical sales team understand complex lifting systems and are LEEA qualified ready to handle your lifting challenges - we sell more than just a box!
We Guarantee The Lowest Prices
Our Price Match Promise
Want a better price? Good luck finding one! We know that price isn't everything and that many of our customers find great satisfaction in the expert, premium service and with that appreciation alone, continue to return to us.
But with that being said, we always strive to be the best on price and never knowingly undersold. We regularly price check every single branded product against our competitors so you don't have to waste any time, your next lifting project just got easier and more affordable!
We ask that you challenge us to beat any like-for-like quotation - we will always do our absolute best to beat the lowest price - if it isn't us already that is.
Informações de contato
20 Gainsborough Trading Estate, Rufford Road, DY9 7ND, Stourbridge, Reino Unido
- 01384 567430
- info@liftingequipmentstore.com
- liftingequipmentstore.com
LIFT MORE, WORRY LESS!
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
needed some accessories in a hurry
needed some accessories in a hurry, local job- sorted in an hour
3 de outubro de 2025
Resposta da Lifting Equipment Store
Hi Peter,
Thank you so much for your wonderful 5* review, we hope to see you shop with us again soon :)
Team LES
Good competitive prices
Good competitive prices, ordered and delivered in a couple of days. Top quality lifting straps, well done 👏 will use again for sure
8 de outubro de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Jimbo,
Thank you so much for your lovely 5* review and your kind comments, we look forward to see you shop with us again soon :)
Team LES
Quick & easy
21 de julho de 2025
Resposta da Lifting Equipment Store
Hi Bob,
Thank you so much for your kind 5* review, we hope to see you shop with us again soon :)
Team LES
Rapid delivery and compliance friendly service
LES provided products again in a timely manner and were incredibly prompt supplying conformity assessment evidence without even needing to be asked which makes my life in Risk and Compliance management so much easier. I'd recommend LES as first port of call if you are looking for safe lifting equipment at sensible price points.
17 de setembro de 2025
Resposta da Lifting Equipment Store
Hi James,
Thank you so much for your great 5* review, we are so pleased to hear you have received your items and the documentation required quickly and efficiently.
We look forward to see you shop with us again soon :)
Team LES
"Rated highly due to excellent…
"Rated highly due to excellent communication. After placing an online order for multiple items, one was found to be out of stock. Louise promptly called to confirm I was aware (I wasn't) and offered a refund or to proceed. I chose to continue, and she managed to source the item from another depot. All items were delivered within five days."
6 de outubro de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Alan,
Thank you so much for your lovely 5* review, we will be sure to pass across your kind comments to Louise and the rest of the LES team.
We hope to see you shop with us again soon :)
Team LES
Do not purchase if you need to return…
Do not purchase if you need to return an item!
15 de setembro de 2025
Resposta da Lifting Equipment Store
Hi Jane,
I am sorry to see your 1* review, but thank you for taking the time to speak with me on the phone just now.
As discussed, our terms and conditions on our website state; "Products being returned or cancelled are subject to a minimum of 15% handling fee of the original price of goods (excluding shipping) and a maximum of 50% Unless made to order (see above conditions relating to made-to-order goods)."
These handling charges are implemented by the manufacturers and unfortunately out of our hands. When orders are placed with us, the manufacturers generate paperwork to process orders, pick and pack, arrange transport with couriers, and generate certs for all orders, so there is a lot of admin work involved for every order.
We pride ourselves on top customer service which I can hope you appreciate when Louise did everything in her power to divert another order that you had placed with us, to your local post office as you were not available for delivery at the original address.
I hope from the above that you can appreciate the handling charges are incurred from the manufactures.
Many thanks,
Millie.
(TEAM LES)
the best supplier in UK .
the best supplier in UK .They assisted me all the way from placing my order till safe delivery, although i am not a UK citizen . Will definaltely do business again
26 de setembro de 2025
Resposta da Lifting Equipment Store
Hi Charis,
Thank you so much for taking the time to leave us such a great 5* review, we hope to see you shop with us again soon :)
Team LES
Resposta da Lifting Equipment Store
Hi Mark,
Thank you so much for your 5* review and your kind comment, we will be sure to pass this across to the Millie and the rest of the LES team.
Team LES
Great service and a quality product…
Great service and a quality product will be purchasing from them again
26 de setembro de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Bryan,
Thank you so much for your great 5* review, we are so happy to hear you are pleased with your items.
We look forward to see you shop with us again soon :)
Team LES
2mtr Strops
2mtr Strops. Purchasing was very simple and items arrived quickly. Good quality product. Great service A****
9 de setembro de 2025
Resposta da Lifting Equipment Store
Hi Peter,
Thank you so much for your lovely 5* review, we hope to see you shop with us again soon :)
Team LES
Resposta da Lifting Equipment Store
Thank you so much for your 5* review Allan.
We look forward to see you shop again with us in the future :-)
- Team LES
Very efficient
Very efficient. Quick delivery easy to navigate website and product is actually good quality. Looking forward to using it.
Very easy process start to finish would highly recommend.
15 de setembro de 2025
Resposta da Lifting Equipment Store
Hi Philip,
Thank you so much for your lovely 5* review, we really appreciate your kind comments and we are so happy to hear you are looking forward to use your product.
We hope to see you shop with us again soon :)
Team LES
Great advise good customer sales and an…
Great advise good customer sales and an easy order process. A***
1 de setembro de 2025
Resposta da Lifting Equipment Store
Hi Jamie,
Thank you so much for taking the time to leave us a great 5* review, we are so happy to hear you had a easy shopping experience with us.
We hope to see you shop with us again soon :)
Team LES
Resposta da Lifting Equipment Store
Hi Dave,
Thank you so much for your lovely 5* review, our LES team are always happy to help :)
We hope to see you shop with us again soon.
Team LES
Great product exactly what I needed
Great product exactly what I needed, arrived on time … perfect
9 de setembro de 2025
Resposta da Lifting Equipment Store
Hi Mike,
Thank you so much for your lovely 5* review, we are so happy to hear you are pleased with your product.
We hope to see you shop with us again soon :)
Team LES
Very pleased
Am very pleased with your exceptionally quick service, am going to keep your details on file as we do all sorts of machinery and cargo lifting.
Will definitely be using your company again in the future.
16 de setembro de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi James,
Thank you so much for your great 5* review, we look forward to see you shop with us again soon :)
Team LES
Excellent service arrived next day
Excellent service arrived next day, good quality product A****
2 de setembro de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi there,
Thanks for the review :) it's great to hear when customers are happy with our quality, just shows our hard work to offer the best does pay off.
We hope to see you shop with us soon.
Team LES
From start to finish the communication…
From start to finish the communication was first class. The weight test certificate was emailed through before the item arrived.
5 de setembro de 2025
Resposta da Lifting Equipment Store
Hi Martin,
Thanks for the first class review! We hope to see you shop with us again soon.
Team LES
I placed a rather rushed order for…
I placed a rather rushed order for collection only a few hours after ordering. These items were not in stock but Louise organised for us to collect them directly from the supplier to meet our deadline. Good service all around.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Sam,
Thanks for such a sterling review! We will let Louise know you were happy with her service.
Team LES
Excellent service
Excellent service - went the extra mile to get the product out to me as an urgent requirement.
28 de agosto de 2025
Resposta da Lifting Equipment Store
Hi Steve,
Thank you so much for your great 5* review, we are so happy to hear you are pleased with the excellent service provided by our LES team.
We hope to see you shop with us again soon :)
Team LES
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