We’ve had a great experience with Lifting Equipment Store. The service has been efficient, professional, and reliable throughout. A special thank you to Millie, who went above and beyond to chase... Ver mais
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Veja o que dizem as avaliações
What fantastic aftersales services. Having ordered some straps, there was a delay as a result of the courier. Gemma went above and beyond to help us and ensure that we had what we needed the... Ver mais
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I ordered a Yale 1 Tonne electric hoist and needed next day delivery. After initially being told that Yale would take 2 to 3 days to sort, LES sales executive, Millie Moreton, put in a next day reques... Ver mais
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Millie Moreton was an absolute superstar, I rang needing a lot of help and guidance with regards a product and she took the time to help me build a fit for purpose quote and package, the aftersales wa... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Equipamentos
- Revendedor de Guindastes
- Serviço de Comércio Eletrônico
- Obras em Grandes Alturas
- Mercado industrial
- Fornecedor de tambores de aço
Sobre Lifting Equipment Store
Escrito pela empresa
A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE
At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.
WHO WE AREFounded more than 10 years ago, Lifting Equipment Store has quickly established itself as a market leader, continuously going from strength to strength in an ever-competitive market. Based in the heart of the West Midlands, in Stourbridge, our team of experts offers extensive knowledge and experience, supplying industrial products all over the globe on a daily basis. No customer is located too far away for us. WHAT WE DO
At LES, we provide both one-off and regular customers with access to thousands of lifting, rigging, material handling, and height safety products, coupled with expert advice and a unique service that is truly worth five stars. We can provide single sales, as well as discounts on large volume orders, and nearly all of our products are shipped the next day, using only the most trusted couriers, displaying accurate lead times for every product line. Dealing with Lifting Equipment Store is easy, and you get plenty of options. Products are simple to customise and adding items to your basket, checking out, and paying using any common credit or debit card is effortless. But we do acknowledge that some business-to-business customers require more convenient and flexible terms, therefore we are open to discussing potential trade credit accounts. We have the capability to send anything, anywhere. Whether that be a small box of lifting slings to Birmingham, or a full-sized JCB shipped to Nigeria - no product is too big or too small. We handle the hassle and deliver your goods - and on our promises.
Talk to the REAL Experts
Escrito pela empresa
- WE'RE COMMITTED TO OUR CUSTOMERS
- Our technical sales team understand complex lifting systems and are LEEA qualified ready to handle your lifting challenges - we sell more than just a box!
We Guarantee The Lowest Prices
Our Price Match Promise
Want a better price? Good luck finding one! We know that price isn't everything and that many of our customers find great satisfaction in the expert, premium service and with that appreciation alone, continue to return to us.
But with that being said, we always strive to be the best on price and never knowingly undersold. We regularly price check every single branded product against our competitors so you don't have to waste any time, your next lifting project just got easier and more affordable!
We ask that you challenge us to beat any like-for-like quotation - we will always do our absolute best to beat the lowest price - if it isn't us already that is.
Informações de contato
20 Gainsborough Trading Estate, Rufford Road, DY9 7ND, Stourbridge, Reino Unido
- 01384 567430
- info@liftingequipmentstore.com
- liftingequipmentstore.com
LIFT MORE, WORRY LESS!
4,9
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience
quick delivery, easy to use website and kept updated between the purchase and delivery of my order.
16 de fevereiro de 2026
Resposta da Lifting Equipment Store
Hey Charlotte,
Thank you for the 5* review. We are happy to hear that you had a great shopping experience with us!
-Team LES
Resposta da Lifting Equipment Store
Thank you for your 5* Review Pete - we hope to see you shop with us again in the future.
- Team LES
Brilliant Customer Service
Ordered online, surprised to see guaranteed next day FOC, totally unexpected.
Received an email from Gemma Morris to tell me 1 item was out of stock and Yoke did not have anymore stock.
Luckily the size that was out of stock was the wrong size! Our fault.
Gemma rang me straight back after I'd informed her I'd need to wait for one of the engineers to confirm if the alternative was acceptable.
I informed her that we required a different size, which she sorted straight away over the phone and took prompt payment so we could receive the item on the same next day delivery.
This is our second time of using LES and their customer service is second to none.
2 de março de 2026
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Sally,
Thank you for your 5* review and great feedback on your second shopping experience with LES. We are pleased that Gemma made your experience smooth and easy! We will be sure to pass on your kind comments to Gemma :)
-Team LES
Customer Services Millie Moreton
Have used a few times when needed and all equipment has been delivered really quickly and customer services especially Millie Moreton who i have mainly delt with when needing certificates respond on the same day with answers
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Michael,
Thank you so much for a great review! We are pleased to hear that you are impressed with our service and products. We hope to see you shop with us again soon!
-Team LES
Good buying experience
19 de fevereiro de 2026
Resposta da Lifting Equipment Store
Hi,
Thank you for sharing your 5* experience with us. We hope to see you shop with us again soon!
-Team LES
Very quick and efficient service
Very quick and efficient service, nice people to deal with,esp Louise and Sarah.
19 de fevereiro de 2026
Resposta da Lifting Equipment Store
Hi Chris,
Thank you for taking the time to leave us a great review. We are pleased to hear that Louise and Sarah made your experience easy and successful! :)
-Team LES
Louise and Millie save the day!
Dear LES, thank you for your support with my order which I placed this morning.
Firstly, as a return customer ', I was attracted by your competitive pricing and consistent quality. After I placed the order Louise got onto me straight away to ask ifI was sure that I was buying compatible items and then Millie pointed me in the right direction and made sure I was able to make a correct purchase. AND she arranged for a refund for me. Now that's what I call customer service.
Thank you
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Paul,
Thank you so much for the 5* review and your lovely comments on our team and service. We will be sure to pass on your kind words to Millie and Louise! :)
-Team LES
The equipment purchased was great and…
The equipment purchased was great quality and as described. The price was very reasonable. Unfortunately after the order had been placed and payed for I received an email about the collection option which I had opted for. This turned out to not be from Stourbridge(near to my home) as stated, and was in fact going to be from Bloxwich. This was a quite bad inconvenience as it is on the opposite side of the Black Country form Stourbridge. and was a very traffic heavy journey on a Friday.
12 de fevereiro de 2026
Resposta da Lifting Equipment Store
Hi Pete,
Thank you for taking the time to leave us a review.
I am sorry to hear that the 'pick up in store' address caused confusion and inconvenience. Unfortunately, we did not have the slings and shackles available from stock in the Stourbridge warehouse that day so I apologise for the incovenience caused.
We do arrange for stock from our Wasall depot to be delivered into our Stourbridge depot the next working day if this is an option for you for any future purchases that you make with us.
We truly value your support and hope to provide you with a smooth and positive experience on your next order.
Thank you again for your understanding.
-Team LES
Easy to order and quick delivery
Easy to order and quick delivery. Much appreciated, thank you
11 de fevereiro de 2026
Resposta da Lifting Equipment Store
Hi Jen,
Thank you for your purchase and 5* review! :)
-Team LES
Great company
Easy to use website, kept informed throughout the order process, very helpful customer service and next day delivery! Can’t fault them.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Charlotte,
Thank you for a great 5* review. We are pleased to hear of your smooth and successful shopping experience with us! :)
-Team LES
Extremely fast and impressive service
Extremely fast service, and when we had a problem it was resolved almost instantly by Millie.
I don't normally leave reviews but LES have seriously impressed me.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Rob,
Thank you for taking the time to leave us a review to share your experience with us. We will be sure to pass on your kind comments to Millie :)
-Team LES
Pricing error.
I ordered an item which had apparently been priced incorrectly. I understand that these things happen. I received an explanation almost immediately and I was advised that my order had been cancelled. I received my refund within a few days. Whilst this was all an inconvenience, I was impressed at how this was dealt with (politely and efficiently). I give 4 stars only due to the pricing error.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Paul,
Thank you for taking the time to leave us a review.
We’re very sorry for the inconvenience caused by the cancellation of your order. Unfortunately, the item was listed due to a pricing error and the price shown was below our cost price, meaning we were unable to fulfil the order at that amount. While we always aim to honour our prices, in rare cases like this we do have to cancel and correct the mistake.
However, with that being said, we are grateful for your honest review and and kind words. We sincerely apologise for the disappointment this caused. We truly value your support and hope to provide you with a smooth and positive experience on your next order.
Thank you again for your understanding.
-Team LES
Great service, and price, and delivery on time.
Great service, and price, and delivery on time.
3 de fevereiro de 2026
Resposta da Lifting Equipment Store
Hi Steven,
Thank you so much for your great 5* review, we hope to see you shop with us again soon :)
Team LES
Resposta da Lifting Equipment Store
Hi,
Thank you so much for your lovely 5* review, we are so happy to hear you received your items quickly and efficiently.
We hope to see you shop with us again soon :)
Team LES
Block paving lifter
The purchase of the product was easy and delivery quite quick. We have used tool yet but hopefully it will serve it’s purpose
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi Bryan,
Thank you so much for your kind 5* review, we are so happy to hear you had a easy shopping experience with us :)
Team LES
Resposta da Lifting Equipment Store
Hi Mark,
Thank you so much for taking the time to leave us a great 5* review, we are so pleased you are happy with the items you purchased from us.
We hope to see you shop with u again soon :)
Team LES
Brilliant👌👌
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Lifting Equipment Store
Hi David,
Thank you so much for your lovely 5* review, we hope to see you shop with us again soon :)
Team LES
Great service
I have used LES a number of times, great service, price and comms.
would recommend
14 de janeiro de 2026
Resposta da Lifting Equipment Store
Hi Andy,
Thank you so much for your kind 5* review, we are so pleased to hear you are happy with the service provided by our LES team.
We look forward to see you shop with us again soon :)
Team LES
sorted a damaged item very quickly
14 de janeiro de 2026
Resposta da Lifting Equipment Store
Hi Elaine,
Thank you so much for your lovely 5* review, we are so pleased to hear you are happy with our efficient service.
We hope to see you shop with u again soon :)
Team LES
The only thing that let you down was…
The only thing that let you down was TNT. They delivered quickly but because I had no idea when they were coming, I was out for 30 mins and missed them. Delivery went back to Poole 30 miles away and arranging another delivery was not easy - it took another week. TNT has a terrible system unlike other carriers who keep you fully informed and even a map of where the driver is.
27 de janeiro de 2026
Resposta da Lifting Equipment Store
Thank you for your review Richard and taking the time to share your experience.
I’m really sorry to hear about the inconvenience caused by the delivery process. I completely understand how frustrating it is to miss a delivery with no clear time window or tracking updates, especially when it then results in such a long delay. Your feedback about TNT’s communication and tracking system is very helpful, and I agree that clearer notifications and real-time tracking make a big difference.
Please accept our apologies for the inconvenience this caused you. We will be raising this with the manufacturers who ship with TNT and also reviewing our delivery options to see how we can improve this experience for future orders.
Thank you again for bringing this to our attention but we are super pleased you are happy with the rest of the buying experience.
- Team LES
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