Limitless Travel Avaliações 

631
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our first, very positive Limitless experience! We felt fully supported throughout the booking process, which gave us confidence. During the cruise the care team were brilliant: knowledgeable about... Ver mais

Avaliado com 5 de um total de 5 estrelas

I only discovered this company through Google. I am surprised not to see wider advertising in appropriate magazines/supplements etc like Saga, Daily Telegraph etc. This type of supported holiday is s... Ver mais

Avaliado com 5 de um total de 5 estrelas

If you’re less than fully mobile and need a break I can thoroughly recommend Limitless - whilst I wasn’t restricted; my 87 year old Mother was so I opted to join and cart her around the sights for a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Your colleague on sales, Peter Burt, was very helpful. He told one holiday overnight whilst I spoke to a member of my family and was very helpful in cancelling that hold and booking another for when t... Ver mais

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

At Limitless Travel, we believe that everyone deserves the right to explore the world – regardless of age, disability or health condition. Founded by Angus Drummond, who was diagnosed with a muscle-wasting condition in his twenties, our mission is to make travel accessible, inclusive and joyful for all. We specialise in supported, small-group holidays & cruises across the UK and abroad, including UK coach holidays, Mediterannean cruises, and long-haul adventures. Every trip is carefully designed with accessibility in mind – from wheelchair-friendly hotels to adapted transport and professional care. Whether you need a little support or full-time care, we tailor every holiday to your needs, so you can travel with confidence. What makes us different is not just our experience, but our empathy. Our team includes disabled travellers, carers, tour managers and travel specialists who are passionate about creating a stress-free and empowering holiday experience. You’ll be supported from the moment you book, all the way through to the journey home. With thousands of happy customers and hundreds of holidays delivered each year, Limitless Travel is proud to be leading the way in accessible tourism. Join us and discover how travel can still be possible – and truly unforgettable. Find out more at www.limitlesstravel.org.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

631 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(631)

152 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Limitless travel have been brilliant

Limitless travel have been brilliant. Caring, knowledgeable and patient . I was anxious about taking the holiday but because of help on the phone I’ve gone ahead. Help with mobility was excellent.
The call from the care supervisor was long but so thorough and again gave real confidence that all will be OK. Brilliant.

21 de julho de 2025
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Resposta da Limitless Travel

Good morning Jeanette,

Thank you for taking the time to leave a 5 star review!

We are so pleased we can provide excellent service and we wish you a wonderful holiday!

Kind regards,

Hayley- Limitless Travel

Avaliado com 4 de um total de 5 estrelas

would have given 5 stars had I not been…

would have given 5 stars had I not been still waiting for a promised printed brochure!

16 de julho de 2025
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Resposta da Limitless Travel

Good morning Mary,

Thank you for taking the time to leave a review,

Please accept our apologies for the delay in sending out the brochure, we had an issue with our printer we were awaiting to be resolved.

I have been informed your brochure was posted out on the 21st July so hopefully you have now received it.

Please don't hesitate to reach out to us directly with any further requests at support@limitlesstravel.org

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

I’ve travelled with Limitless several…

I’ve travelled with Limitless several times now, and honestly, without them I wouldn’t be able to go away at all. I can't fault them. The service is incredible and like the author of this piece says they really help to overcome the challenges we face as disabled people when going on holiday.

Yes, it can feel expensive but for me it’s priceless, because it takes away all the barriers and stress that normally stop me from travelling. I couldn't cruise without them, and I know its the same for all the other travellers I met with Limitless.

If you’re very independent and confident about managing everything yourself, then Limitless might not be for you, you should just book directly. But if you’re nervous, worried about how you’ll cope, need some help along the way, want to meet people, or just want to relax knowing everything’s taken care of — then it’s perfect. I can’t recommend them enough.

So, if you are nervous about cruising or want to go away and not worry about the "stress" of being disabled (or caring for a partner on holiday as my wife used to have to do for me before we went with Limitless) then its perfect.

2 de julho de 2025
Avaliação não solicitada
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Resposta da Limitless Travel

Good morning Robert,

Thank you for leaving a 5 star review.

Thank you for leaving such lovely comments, this is exactly why we do what we do!

We are so happy to have you as a returning customer and hope to see you soon!

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

The care and support from the caregiver…

The care and support from the caregiver was Amazing. Thank you

20 de julho de 2025
Avaliação não solicitada
logotipo da Limitless Travel

Resposta da Limitless Travel

Hi L,

Thank you for leaving a 5 star review!

We are so happy you are pleased with our support.

We do hope to see you again for another Limitless Adventure

Kind regards

Hayley- Limitless Travel

Avaliado com 4 de um total de 5 estrelas

The hotel was Good But in the bedroomsnono AIR…

The hotel was Good But in the bedrooms 119 There was no AIR VENTILATION So I did not sleep for 3 nights aS i am disabled IT IS NOT GOOD
pLEASE DO SOMETHING ABOUT THE AIR VENTILATION

21 de julho de 2025
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Resposta da Limitless Travel

Good morning Christine,

Thank you for leaving a review.

I am sorry to hear that there was not sufficient ventilation in your room on your holiday and that affected your time away and your sleep.

We will give your feedback back to the hotel accordingly.

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Quality care and support

I have to say that I was worried about booking with limitless travel because I’ve never heard of them before. I kept reading and reading for about six months before finally deciding to take that step and book with them. Well, I don’t know why I waited. From day one everything ran smoothly, really smoothly. Regular calls regular emails regular information making me feel more and more confident about going away. And then just a day or two before I left more calls from limitless just to make sure that I was ready and happy with everything that I needed to do. On arrival in Southampton things could not have gone more smoothly. I was immediately approached by the lovely Sharon and Sophie asking if I was who I was. From that moment on I felt cared for, looked after, included and safe. Sharon, Sophie and their team really did an amazing job. When it came to embarkation at our stops, which is what I’ve been overly worried about Sharon and Sophie in particular made sure that we all got assured together and safely and had as much help as we needed. We had the most amazing holiday, met the most amazing people and I have never felt so relaxed and looked after in my life. Considering that I was a nurse for 49 years looking after people each and every day of my working career for me to say that means a lot. Limitless, your staff be there in the office or out there in the field are an absolute credit to your companyand fulfil your every desire as a company to look after us and make sure we have a good time and easy access to everything we want. Thank you so much and I can’t wait for my phone call to book the next one XX

20 de julho de 2025
Avaliação não solicitada
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Resposta da Limitless Travel

Good morning Sally,

Thank you for leaving such a lovely, detailed review- we really appreciate it.

We are delighted that you had such a positive experience from start to finish and that you had a wonderful holiday.

I pass your kind words onto our head office and on tour teams.

We can't wait to see you again!

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Service of staff

I dealt with Rachel and she was very helpful. I spoke to her yesterday to get prices and today to pay a deposit and every thing went smoothly and pleasant.

17 de julho de 2025
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Resposta da Limitless Travel

Hi Megan,

Thank you for the 5 star review, I shall pass your kind comments onto Rachel.

We wish you a wonderful holiday!

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Very helpful and knowledgeable

Very helpful and knowledgeable. Kind and patient Nothing was too much trouble

2 de julho de 2025
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Resposta da Limitless Travel

Hi Jane,

Thank you for your 5 star review!

We wish you a very happy Limitless holiday!

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

My questions were answered in an…

My questions were answered in an understandable way

2 de julho de 2025
logotipo da Limitless Travel

Resposta da Limitless Travel

Good morning David,

Thank you for your 5 star review, we are pleased to be of service and wish you a wonderful holiday!

Kind regards,

Hayley- Limitless Travel

Avaliado com 2 de um total de 5 estrelas

Disappointing and expensive

Due to circumstances this unfortunately has taken a long time to write. Used limitless travel for the first time earlier this year with my partner. Selected company because of their specialization with disabled people and the included day trips. Holiday was for a week in Puerto del Carmel Lanzarote. Care assistance was available but we chose not to use. Cost of this trip was in the order of £4, 200. We later found out that without care or trips this holiday would cost about £1600.
As it happened we arrived mid afternoon, the rest of the party arrived about 7 pm. Unfortunately my shower wheelchair, hoist and bed grab rail had not arrived. Apparently this has been delivered earlier in the day but the hotel would not sign for it, expecting limitless travel to do so. I needed to use the toilet and have a rest on the bed and this was not feasible hence I was very upset. Limitless travel we're going to allow the equipment to be delivered at 8 o'clock on following morning. This was eventually resolved but without us making heavy complaint to limitless travel.
The other issues we had where regarding the trips. The resort itself was very hilly and not suitable for manual wheelchairs some of the clients had to wait quite a while to get transportation back to the hotel. My partner and myself went on a trip to a local vineyard. This was from say mid-morning to say mid afternoon. The reality was our second taster of wine was provided, when suddenly the bus driver came inside to tell us that we needed to be setting off. It turned out that the transportation used was also used to transport disabled children to their schools on the island. We were given the impression that this was just for us.
Our second trip was to the volcano Park, where we were told we had time to sit in the restaurant relax and have a coffee. In reality this also was im- possible to do due to time restraints.
We were assured that limitless travel had used this resort before, but due to the issues we had, it was difficult to believe this. As you can see it was apparent communications between limitless travel and the hotel were not great

All these issues where raised with limitless travel later on. They offered us £200 discount on a future holiday but would not accept any responsibility for these issues.

In conclusion I would have to say holidays with limitless travel possibly ideal for customers who require care and cannot manage on their own and have the finances to afford such a holiday. Taking care into consideration a holiday such as this could cost you in the order of £6, 000 for a week. I have have been on holidays to Costa Rica and South Africa with much better companies specializing in disabled holidays, although admittedly care was not involved. In May we has 3 weeks holiday in Majorca un a large disabled suite for the same price as this holiday

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Limitless Travel

Resposta da Limitless Travel

Good morning Derek,

Thank you for taking the time to share your detailed feedback, I’m sorry to hear about the difficulties you and your partner experienced during your holiday with Limitless Travel.

Equipment:

Thank you for your comments about the equipment.
Hired equipment is always delivered at the point when our tour team arrive because they need to check it all off and ensure everyone has their correct equipment and that it is safe and in full working order.
Due to unforeseen issues with the supplier, the delivery was made after the Tour manager had already arrived. This matter has been addressed with the supplier to ensure a smoother process for future trips. However, the issue was fully resolved once the team arrived at the hotel. We did apologise and offered to compensate with drinks and offer for Lunch.
We continually work with our suppliers and provide feedback and ongoing discussion in order to provide the best service to our guests that we can.

Hotel:

Thanks for your feedback on the hotel. We select our hotels based on a number of features, and this hotel has particularly good accessibility with the rooms, and general facilities. We are also working with the hotel to support with accessible transport to support guests when they wish to visit the local area.

Excursions:

Thanks for your feedback on the transport to the excursions. We are working with our providers to ensure that all guests get the full experience, whether it is wine tasting, or sight seeing and do not feel rushed

At Limitless Travel we care very much about providing our guests with the most positive experience possible, and allowing them to access things they may not have thought was possible, or feasible for them.

We strive to provide our travellers with an enjoyable holiday experience, and your feedback is essential in helping us continually improve our services.

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Dan and the team fill you with…

Dan and the team fill you with confidence.

2 de julho de 2025
logotipo da Limitless Travel

Resposta da Limitless Travel

Hi Shirley,

Thank you for the 5 star review, I will pass your kind words onto the team, we hope you have the best holiday!

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Fantastic Experience

Kind, friendly, efficient & knowledgeable. The whole process of booking was a breeze. We’re excited for my 89 year old Dad to enjoy a well deserved break while feeling secure that he is supported by a professional team. Can’t wait to hear how it goes in August. Keen to look at other holidays for the future as it’s an incredible company. Thank you Limitless.

18 de junho de 2025
logotipo da Limitless Travel

Resposta da Limitless Travel

Hi Karen,

Thank you for your 5 star review, we are excited for your dad to travel with us and we hope he has a wonderful time!

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Wow what a fabulous time we all had…

Wow what a fabulous time we all had limitless care team phenomenal such a friendly fun group us passengers all jelled and the cares nothing is too much trouble ensuring the group had unforgettable holiday can't wait for our next cruise love and thanks to everyone xx❤❤

10 de junho de 2025
Avaliação não solicitada
logotipo da Limitless Travel

Resposta da Limitless Travel

Good morning Sandra,

Thank you for leaving a 5 star review!

We are thrilled that you had a fabulous time away on your holiday and we are looking forward to seeing you on your cruise!

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Staff on the phone was very friendly…

Staff on the phone was very friendly and really helpful. Sharon was fantastic

16 de junho de 2025
logotipo da Limitless Travel

Resposta da Limitless Travel

Hi Brian,

Thank you for the 5 star review, I will pass your kind words onto Sharon, we hope you have a fabulous holiday!

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

4 night cruise to Amsterdam on Ventura

From arrival at the cruise terminal to checking we were on our return transportation, Gregory, Dave, Sarah and Jade could not have been more attentive and helpful when needed. I travelled with my sister who has learning difficulties and mobility issues. It is also great to be part of a small group on such a big ship. Would definitely recommend Limitless Travel. The only thing is we had to travel from Scotland to Southampton. It would be nice to provide some cruises from Rosyth.

10 de junho de 2025
Avaliação não solicitada
logotipo da Limitless Travel

Resposta da Limitless Travel

Hi Marian,

Thank you for leaving a 5star review and thanks for your feedback.

I will pass your kind words onto our lovely on tour team who will be so happy they helped to make your holiday so special.

We would love to see you again!

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Brilliant Limitless Travel Jersey holiday

Brilliant Jersey holiday. Limitless Travel staff so patient and helpful. Hotel comfortable, spotlessy clean, excellent food, staff really caring, minibus drivers great, accessibility excellent - including a hoist in the hydrotherapy pool that allowed anyone to enjoy it. All in all a great holiday.

7 de junho de 2025
Avaliação não solicitada
logotipo da Limitless Travel

Resposta da Limitless Travel

Good morning Sheila,

Thank you for leaving a 5 star review!

We are thrilled you had a wonderful holiday and we hope to see you again soon!


Kind regards,

Hayley- Limitless Travel

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