Limitless Travel Avaliações 

631
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our first, very positive Limitless experience! We felt fully supported throughout the booking process, which gave us confidence. During the cruise the care team were brilliant: knowledgeable about... Ver mais

Avaliado com 5 de um total de 5 estrelas

I only discovered this company through Google. I am surprised not to see wider advertising in appropriate magazines/supplements etc like Saga, Daily Telegraph etc. This type of supported holiday is s... Ver mais

Avaliado com 5 de um total de 5 estrelas

If you’re less than fully mobile and need a break I can thoroughly recommend Limitless - whilst I wasn’t restricted; my 87 year old Mother was so I opted to join and cart her around the sights for a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Your colleague on sales, Peter Burt, was very helpful. He told one holiday overnight whilst I spoke to a member of my family and was very helpful in cancelling that hold and booking another for when t... Ver mais

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

At Limitless Travel, we believe that everyone deserves the right to explore the world – regardless of age, disability or health condition. Founded by Angus Drummond, who was diagnosed with a muscle-wasting condition in his twenties, our mission is to make travel accessible, inclusive and joyful for all. We specialise in supported, small-group holidays & cruises across the UK and abroad, including UK coach holidays, Mediterannean cruises, and long-haul adventures. Every trip is carefully designed with accessibility in mind – from wheelchair-friendly hotels to adapted transport and professional care. Whether you need a little support or full-time care, we tailor every holiday to your needs, so you can travel with confidence. What makes us different is not just our experience, but our empathy. Our team includes disabled travellers, carers, tour managers and travel specialists who are passionate about creating a stress-free and empowering holiday experience. You’ll be supported from the moment you book, all the way through to the journey home. With thousands of happy customers and hundreds of holidays delivered each year, Limitless Travel is proud to be leading the way in accessible tourism. Join us and discover how travel can still be possible – and truly unforgettable. Find out more at www.limitlesstravel.org.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

631 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(631)

152 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Layla completely understood our…

Layla completely understood our specific requirements and she couldn’t have been more helpful

16 de outubro de 2025
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Resposta da Limitless Travel

Hi Lindsay,

Thank you for leaving a 5 star review, I will pass your kind words onto Leyla, we hope you have a fabulous holiday!

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

I booked a holiday over the phone

I booked a holiday over the phone, it was friendly and efficient. The details of the holiday were given to me very clearly, the terms and conditions were explained fully and simply.
This will be my 4th holiday with Limitless Travel

14 de outubro de 2025
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Resposta da Limitless Travel

Hi Margaret,

We can't wait to welcome you back again! Thank you for being a valued repeat guest with us :)

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

5 stars

5 stars ! Very friendly and helpful carers. Nothing too much trouble. Quality hotel,
and well planned excursions.
Booked again for next year - says it all !

9 de outubro de 2025
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Resposta da Limitless Travel

Hi Wendy,

We are thrilled you had a lovely time on your holiday and cannot wait to see you again next year!

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Friendly and polite made you feel at…

Friendly and polite made you feel at ease and answered my questions as have never been on holiday abroad with my daughter

9 de outubro de 2025
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Resposta da Limitless Travel

Hi Amanda

Thank you for leaving a 5 star review- we hope you have a wonderful holiday!

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Very helpful and polite

Very helpful and polite. Can't do enough for you.

7 de outubro de 2025
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Resposta da Limitless Travel

Hi Dee,

Thank you for the 5 star review and thank you for trusting us to keep coming back!

We can't wait to see you again,

kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Norwegian fjords cruise

In September I went on my 4th cruise with limitless to the Norwegian fjords. As always I had a truly amazing time and the memories made will last forever and travelling with limitless also means my family know I am safe. Thank you so much to rachel, Hannah, Lee Ann, naz and Zara for everything you did for us to ensure we had an amazing holiday!! So looking forward to my next holiday with limitless

6 de outubro de 2025
Avaliação não solicitada
logotipo da Limitless Travel

Resposta da Limitless Travel

Hi Emma!

Thank you for being a valued member of the Limitless travel family, we are so happy you continue to trust us to take you on holiday and we love having you!

I will pass your kind words onto the tour staff, we cant wait to see you again soon!

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Changed our lives

Great company to work with. Thank you

3 de outubro de 2025
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Resposta da Limitless Travel

Hi Janet,

Thank you for leaving a 5 star review, and thank you for trusting us and returning for another Limitless Adventure!

We look forward to seeing you both again very soon :)

Kind regards

Hayley- Limitless Travel

Avaliado com 4 de um total de 5 estrelas

Limitless Travel

My experience with Limitless Travel over the phone was first class. Their staff were so helpful, understanding and caring. The three carers who came on holiday with our small group were amazing, kind and so helpful. They worked so hard to attend to our every need and went over and above their job description.
In my opinion though, the place I stayed in was not a hotel but a holiday centre and made my holiday a disappointment. It catered for everyone with varying degrees of disabilities, which was fine. It was laid out more like a youth hostel, rather than a hotel. The place itself is quaint, quirky and lovely. My bedroom was up a steep winding slope. The two single beds were small I felt and uncomfortable with very hard mattresses. The views from the seating area at the top of the slope over the mountains were wonderful. Breakfast was a self service affair. Lots of fruits, cold meats, cheese, cereal etc. The evening meal consisted of three or four courses, but no menu to choose from. First was always help yourself salad, then pasta, then meat of some kind, then a very small dish of chopped fruit or mousse. Evidently I could have had an omelette or chicken, but did not find this out, til a few days into my short holiday and where was a menu? Perhaps it is me, but this hotel, was not like any hotel I have ever stayed in before. I just feel Limitless Travel, should make their ads clearer. This experience has made me wonder about booking through Limitless Travel again. My neighbour has travelled with them three times and found them marvellous and so I followed his lead. He went to Sicily twice and then Tenerife for Xmas/New Year. I did not go to the same place as my neighbour. It was such a shame.

11 de setembro de 2025
Avaliação não solicitada
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Resposta da Limitless Travel

Hi Gloria,

Thank you for taking the time to leave a detailed review.

We are glad that you were happy with some aspects of your holiday and we hope that you had a great time overall.

Customer feedback is very important to us and we will use your constructive feedback to inform us to grow and develop our products and services going forward.

Thank you once again, we really appreciate it, we do hope to see you again!

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Katie made the booking process so easy

Katie made the booking process so easy. She was very patient answering all my questions (even the silly ones).
I had my care call today with Vicky and she was also lovely.
My cruise is June 2026 and I'll leave a review after that

17 de setembro de 2025
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Resposta da Limitless Travel

Hi Julie,

Thank you for leaving a 5 star review. I will pass your kind comments onto the staff involved- I am sure they will be thrilled to hear!

We wish you a wonderful cruise!

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Excellent holiday experience with Limitless Travel

Limitless Travel have been very attentive and supportive throughout the whole booking Process for my Bournemouth holiday. I'm anticipating an enjoyable and fully accessible holiday experience.

23 de setembro de 2025
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Resposta da Limitless Travel

Good morning Liz,

Thank you for taking the time to leave a 5 star review we appreciate it!

We hope you have a wonderful time away with us!

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

It was a real pleasure to book a…

It was a real pleasure to book a holiday with you it was professionally done with a great human side it’s my first cruise and you have made me feel really comfortable and a bonus when I checked my cabin well you could not have found a better spot. Thank. You

22 de setembro de 2025
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Resposta da Limitless Travel

Good morning David,

Thanks so much for leaving a 5 star review!

We wish you a wonderful cruise!

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Pete Burt

Pete Burt
So down to earth and helpful
Made the process of booking a good experience so far for my Dad and myself.

19 de setembro de 2025
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Resposta da Limitless Travel

Good morning Sarah,

Thank you for leaving a 5 star review, I will pass your kind words onto Pete,

We wish you a fabulous holiday!

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Everything went very smoothly

Everything went very smoothly. This was my first cruise holiday with Limitless and all my queries were anticipated and were fully covered

11 de setembro de 2025
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Resposta da Limitless Travel

Good morning Maurice,

Thank you for your review and rating us 5 stars!

We look forward to welcoming you on your cruise next year and hope you have a fabulous time!

Kind regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Always having assistance available from…

Always having assistance available from knowledgeable staff. Reassurance and help as an when needed. Made to feel like number one.

6 de setembro de 2025
Avaliação não solicitada
logotipo da Limitless Travel

Resposta da Limitless Travel

Hi Darren,

Thank you for the 5 star review!
Thank you so much for being a valued return traveller, we love to see you!

Kind regards

Hayley- Limitless Travel

Avaliado com 2 de um total de 5 estrelas

Dissatisfied returner

I feel completely misled over the promise of a loyalty discount for my next booking which has now been refused for reasons not clear to me - I’m feeling conned!!

1 de setembro de 2025
logotipo da Limitless Travel

Resposta da Limitless Travel

Hi Mick,

I believe this has been resolved for you and the discount applied for your holiday, and we have reached out to you directly

Any more questions feel free to reply to any of the emails that we have sent to you,

Kind regards,

Hayley- Limitless Travel

Avaliado com 3 de um total de 5 estrelas

More social than exploring

Positives-
Plenty of carers to provide whatever assistance you need
Carers are friendly and patient, fun to be around
Get to meet other disabled people
Accessible coach & accommodation
Numerous destinations and types of holiday home and abroad
Door to door transport for cruise
Water bottles provided every day when out, sometimes a sweet treat too

Negatives
Very expensive - beyond what many people could afford.
Holidays have a tendency to revolve primarily around sitting chatting in a cafe every day. Only one short outing per day at most. cruise was particularly bad for this, as we visited multiple European ports, but I could tell you almost nothing about them because all we did after disembarking was sit in a bar/cafe.

20 de abril de 2025
logotipo da Limitless Travel

Resposta da Limitless Travel

Hi Natalie,

Thank you so much for taking the time to share your experience with us.

We're really glad to hear that you felt well supported by our carers and enjoyed their company, as well as the opportunity to connect with other travellers in an accessible and inclusive environment.

It’s great to know that elements like the coach, accommodation, and thoughtful touches such as daily water and treats made a positive difference to your trip.

We also really appreciate your honest feedback about the pace and structure of the holidays. We understand how important it is for our guests to feel like they’re truly exploring and experiencing each destination, especially on a cruise with multiple stops.

We're genuinely sorry to hear that you felt some of those opportunities were missed, and that the balance leaned more towards socialising than sightseeing. We do have port guides with information in regards to places of interest that we share with our staff and we will feedback to ensure that these are fully understood and utilised.

Your comments are invaluable in helping us improve. We’ll be taking this feedback on board as we review our activity planning, particularly ensuring there’s a better mix of relaxation and exploration to suit different interests. We're also mindful of the cost, and continue to look at ways to offer the best possible value for our guests.

Thank you again for sharing both the positives and areas where we can do better. We hope to welcome you back on a future trip that feels more fulfilling for you.

Warm regards,

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

Lindsey was fabulous she took her time…

Lindsey was fabulous she took her time to really help me get what l wanted.l can’t fault her. Thankyou Lindsey have a great Wedding x

9 de setembro de 2025
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Resposta da Limitless Travel

Hi Carol,

Thank you for leaving a 5 star review, I will pass your kind words onto the lovely Lindsey for you!

Kind regards

Hayley- Limitless Travel

Avaliado com 5 de um total de 5 estrelas

My query was answered very quickly

My query was answered very quickly, without having to wait in a long telephone queue. Morium, who dealt with me, was very knowledgeable, helpful and answered any subsequent questions I had quickly. Very pleasant and welcoming manner on the telephone

8 de setembro de 2025
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Resposta da Limitless Travel

Hi Kathy,

Thank you for leaving a 5 star review! I will pass your kind feedback onto Morium who will be delighted to hear them

Kind regards

Hayley- Limitless Travel

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