Hoping the plant will survive as it was thrown over the fence into my back garden & left in full sun in the heatwave. There was no notification it had been delivered, they didn't even knock on my door... Ver mais
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Very helpful & knowledgeable staff at RHS show & 2yr later by email. Helped me select appropriate plants for my small wildlife pond. Marginals arrived ok but oxygenates mostly slime because Royal Mai... Ver mais
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Just bought a water lilley to finish off my Small ornamental garden pond. It was ordered online on the Saturday dispatched on Monday arrived on Tuesday. The plant has a very substantial root base it... Ver mais
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Bought a pack for a small pond and this is my very first adventure into aquatics. Delivery was about a week but good communication via tracking three pond plants plus extra water lily I ordered came i... Ver mais
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Detalhes da empresa
Escrito pela empresa
Lincs Plants is dedicated to offering award-winning pond plants along with an expanded selection of high-quality plants. By combining their expertise and passion for plants, they cater to customers seeking both specialty and diverse plant varieties. The brand emphasizes quality, expertise, and an enhanced plant selection, making it a go-to for gardening and pond plant enthusiasts.
Informações de contato
Unit12c (Old Raf Binbrook), LN8 6HF, Market Rasen, Reino Unido
- 01472 566970
- sales@lincsplants.com
- lincsplants.com
4,3
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
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3 types of pond plant came as promised…
3 types of pond plant came as promised the next day - and are in great health. They have a metal tie that helpfully sinks them to the bottom. Thanks you
6 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re really pleased your pond plants arrived quickly and in great health, and that the weighted ties were helpful for placing them in the pond—thank you for your kind feedback!
Plants came very quickly
Plants came very quickly, but unfortunately the quality of them were very poor.half of them were rotten, and dead.
6 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re sorry to hear the plants arrived in poor condition, especially with some appearing rotten or dead on arrival. That’s not the standard we aim to provide, and we understand how disappointing this must have been.
Please contact us with your order details and photos if possible so we can investigate this properly and help resolve it for you.
STILL waiting on my order from…
STILL waiting on my order from September with a guaranteed March delivery and they are now refusing to refund the order despite it being so late. This is against the law. I will now be taking this to citizens advice to pass to trading standards. Absolute theives.
6 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re very sorry to hear about your experience and understand your frustration with the delay and lack of resolution.
A delay from September to well beyond the advised March delivery is not acceptable, and we appreciate how disappointing it is when expectations are not met. We also understand your concern regarding refunds and communication around this.
We would strongly encourage you to contact us directly with your order details so this can be urgently reviewed at a senior level and properly investigated. If a refund decision has not been handled correctly, it needs to be addressed as quickly as possible.
We are sorry for the distress this situation has caused.
Super fast delivery and a really good…
Super fast delivery and a really good selection of native pond plants. I bought the mixed oxygenators for 1 meter coverage. OK, it may take a short while to grow to that, but the plants are in good condition so I have every confidence. Just need some floating plants and the quality of these has encouraged me to use Lincolnshire Plants again.
6 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re really pleased you’re happy with the selection, condition, and fast delivery of your pond plants—thank you for your thoughtful feedback and confidence in us. We look forward to helping you with your floating plants next!
Exactly what it says on the tin!
Exactly what it says on the tin!
I have one bit of advice though, purchase many bunches and get more peace from your partner while they're sorting it 😂
Worked a treat!
Thank you!
23 de abril de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re really pleased you’re happy with everything—and we love the tip. Thank you for your kind feedback and support!
Everything important to transporting a plant is taken into account
I have bought plants online before and mostly been so disappointed with the packaging or quality of plant but not this time. Large cardboard box with blown up bags and nestled inside a plastic ( recyclable ) carton a large plant pot with a decent sized plant. I planted straight away as only needed immersing in my pond and now I am holding my breath for a beautiful show of orange fluffy Pom poms which will get better each year and hopefully will make me smile for many years to come. Also this plant turned up well before it was due so another positive to a great company
Well done Lincolnshire pond plants
5 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re really pleased to hear your plant arrived well packaged, earlier than expected, and that you’re happy with the quality—thank you for your lovely feedback and kind words about us!
Good service
Good service, speedy delivery but I felt the postage was a bit pricey.
I am happy with the product.
2 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re really pleased you’re happy with the product and found the service and delivery speedy—thank you for your feedback. We also appreciate your comment on postage costs and will take that on board.
Do not recommend
I ordered bare root plants that were listed in stock and paid for 48 hour delivery. Took over a month to arrive, the plants were mouldy, and one tiny with broken roots. Multiple emails and phone calls were unanswered. It’s also clear they use third party suppliers for the plants and do not produce them themselves. I would avoid!
To note after escalating, the reply below, and multiple emails I was able to persuade them to refund (they originally asked for the plants to be returned before they would refund at my cost, which felt spurious as they could not be resold and I provided clear pictures.) I have reflected the review as a result but it took far too much time and persistence.
4 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re very sorry to hear about your experience and understand your frustration. Receiving plants in poor condition after such a long delay, along with difficulty getting a response, is not the standard we aim to provide.
Your concerns regarding plant quality, delays, and communication have been noted and will be reviewed internally.
Please contact us with your order details so we can investigate this further and work towards a resolution.
Highly recommend
Highly recommend! My pond plants arrived quickly, they were carefully packaged and arrived safely. I am new to aquatic gardening and I was given extremely helpful advice and tips over the phone both before and after my delivery. The plants are thriving and my little pond looks great!
4 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re delighted to hear your plants arrived quickly and safely, and that the advice you received was helpful—especially as you’re new to aquatic gardening. It’s great to know your pond is thriving and looking fantastic. Thank you for your kind recommendation!
Great selection of plants
Great selection of plants, arrived well packaged and settled.in to the pond nicely.
2 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re really pleased to hear you’re happy with the selection and that your plants arrived well packaged and have settled nicely into your pond—thank you for your kind feedback!
Plants delivered fresh and healthy…
Plants delivered fresh and healthy would buy again👍
1 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re really pleased your plants arrived fresh and healthy—thank you, and we look forward to your next order!
Healthy plant, speedy service
The bare root water lily arrived really quickly and looks really healthy, I potted it up straightaway and put it in the pond.
2 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re really pleased your bare root water lily arrived quickly and healthy, and that you were able to get it potted and into the pond straight away—thank you for your lovely feedback!
Great quick delivery
Great quick delivery, well packaged and good quality plants. Highly recommended.
2 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re really pleased you’re happy with the quick delivery, packaging, and plant quality—thank you for your recommendation!
Arrived in good condition
Easy to order using ebay, items arrived in good condition, fresh and vigorous, ready to go straight into the pond. (Oxygenating pond weed).
2 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re really pleased to hear your order arrived in good condition and that the oxygenating pond weed was fresh and vigorous and ready for the pond—thank you for your kind feedback!
Read the website with great care…
This is a website which needs to be read with great care before ordering. I placed an order in October '25 for £150 worth of perennials, mainly described as '3L', which on gardening websites denotes a plant in a pot of that size. Pricing was attractive and it appeared that the nursery wanted to clear stock before the winter with some to be delivered in October and the rest in March '26. Nothing was delivered in October and I assumed I had misread the website. Requests for an indicative delivery date in March yielded nothing - and a box finally arrived in mid-April. The box contained only bare-rooted plants, some dried-out, some etiolated, most had clearly never been near a 3L pot - a 12 inch square plastic bag purported to contain 10 Rudbeckia 'Goldsturm' ex-such pots! I rejected the entire order as not being of merchantable quality, or as described, and returned the bare roots. The company refunded my order, but declined to cover the return postage. A company with which I shall not do business again.
15 de abril de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
Thank you for your feedback. We’re very sorry to hear about your experience and the disappointment caused by the condition and presentation of the plants, as well as the delays and lack of communication. We understand your concerns regarding how the items were described and supplied, and regret that the order did not meet your expectations. This is not the standard of service we aim to provide, and we sincerely apologise for letting you down. Your comments will be taken seriously as we review our product descriptions, fulfilment processes, and customer communication.
Ordereda water lilly fulled potted and…
Ordereda water lilly fulled potted and it arrived well packaged a a bit larger than I expected with full care information.
2 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
Thank you for your lovely feedback! We’re delighted to hear your water lily arrived well packaged, with full care information, and even larger than expected. We really appreciate your support and hope you enjoy it in your pond.
Lilllies in pots
I have bought 2 miniature pond lilies in pots they arrived on time. They were very well packed. In fact it took me nearly 10 minutes to unpack them. The plants were good and healthy A good buy. Only criticism I have there were no instructions on how to put them in my pond. Ie how deep should they be immersed. I eventually put string through the holes on the top of the plant pot and lowered it gently to the bottom of my pond. About two feet deep. Just hope this is right depth. Now waiting to see how they grow. No reason to think they will not grow well.
1 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
Thank you for your wonderful feedback! We’re delighted to hear your miniature pond lilies arrived on time, were well packed, and in good healthy condition.
We also appreciate your comment regarding planting guidance. As a general guide, most miniature water lilies do well in around 15–30cm (6–12 inches) of water above the pot, so you may find adjusting the depth slightly helps them establish and perform at their best. Your feedback is really helpful and we’ll take it on board as we look to improve the information we provide with our plants.
Thank you again for your support, and we hope you enjoy watching them grow and bloom.
Water lilies came great
Water lilies came great, except one variety X2 that had no roots and very little growth, just two pieces of tuber.
28 de abril de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re glad to hear most of your water lilies arrived well, but we’re sorry that one variety didn’t meet expectations.
Water lilies should have a healthy root system and viable growth points, so receiving tubers with little or no roots is understandably disappointing.
Please contact us with your order details and, if possible, a photo so we can look into this and help resolve it for you.
It was just fast and easy with good…
It was just fast and easy with good instructions, will be buying more
1 de maio de 2026
Avaliação não solicitada
Resposta da Lincolnshire Pond Plants Ltd
We’re really pleased you found the process fast and easy and that the instructions were helpful—thank you, and we look forward to your next order!
I've still not received my order one…
I've still not received my order one week after my order when it should have arrived in 48 hours. I sent an enquiry on Wednesday and was told my order would be dispatched in the next day or two and Royal Mail tracking reference still says they've not received my item. The delay is frustrating with no further updates.
24 de abril de 2026
Resposta da Lincolnshire Pond Plants Ltd
We’re very sorry for the delay and completely understand your frustration, especially given the 48-hour expectation and the lack of updated tracking.
Being told your order would be dispatched and then seeing no movement on the Royal Mail tracking is understandably concerning. This suggests your parcel may not yet have been handed over, and we apologise for the lack of clear updates.
This isn’t the level of service we aim to provide, and your feedback regarding both the delay and communication is taken seriously.
Please contact us again with your order details so we can urgently check the status and provide you with a clear and accurate update.
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