Unbelievably poor service. Non delivery of a product I paid for almost a month ago - no updates and no interest in either sorting out the issue or refunding my money. Noone answering the phone and pa... Ver mais
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Veja o que dizem as avaliações
I don't usually leave reviews, however, reading lots of negative reviews on here, thought I'd share my positive experience. Ordered some comfort bras and they arrived in less than a week (standard s... Ver mais
A empresa respondeu
Amazing value for some luxury bras heavily reduced in the sale, but 2 complaints: 1. Paid extra for 1st class Royal Mail, but package was actually sent by Yodel on a 3 day service. Please update y... Ver mais
A empresa respondeu
A bikini I bought was faulty as the underwiring broke through on both sides. I reported the fault and was offered a replacement or refund. When a replacement couldn't be found a refund was given. T... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Lingerie Outlet Store is a leading UK online lingerie retailer. We offer FREE second class shipping and FREE returns. We also provide a no quibble returns policy and issue refunds within ten working days of receipt. We stock a large number of swimwear and lingerie brands including PrimaDonna, Fantasie, Freya, Sloggi, Triumph,Chantelle, Shock Absorber, Wonderbra, Ultimo and Playtex.
Informações de contato
Vulcan Works, Chesteron Road, Eastwood Trading Estate, S65 1SU, Rotherham, Reino Unido
- sales@lingerieoutletstore.co.uk
- lingerieoutletstore.co.uk
2,5
Ruim
5 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered 2 shapewear for choice
Ordered 2 shapewear for choice
It is worth ordering a smaller size as they are quite roomy and long. Good value does what it says. Would recommend.
13 de setembro de 2022
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Arrived quickly
Easy to use website, Found exact bra I wanted and a bit cheaper than usual. Arrived promptly.
29 de agosto de 2022
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Great Quality
This was my second purchase from Lingerie Outlet and once again I was thrilled with the quality and fit of my purchase’s, don’t think I will shop elsewhere for underwear if I can find great quality at a decent price from the outlet
25 de agosto de 2022
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase for the second time and the service provided.❤
Many Thanks,
Ella
Great customer service
A bikini I bought was faulty as the underwiring broke through on both sides. I reported the fault and was offered a replacement or refund. When a replacement couldn't be found a refund was given.
Timely and personal customer service from Hannah. Thank you, it makes such a refreshing change. Will be shopping there again
25 de agosto de 2022
Avaliação não solicitada
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Goods were perfect as one would expect…
Goods were perfect as one would expect and delivery was excellent
19 de agosto de 2022
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Resposta da LINGERIE OUTLET STORE
Good Morning,
I apologise that you are not happy with your purchase. Please could you email our customer service team so they can look into this for yourself.
Kind Regards
Ella
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Not impressed..!
Super easy to order and very fast delivery.
However, had to return items as was not a good fit .... 2 months later, I am still waiting on a refund!! Not happy!
25 de julho de 2022
Resposta da LINGERIE OUTLET STORE
Good Morning,
I apologise for the delay on your refund. Please could you email our customer service team so they can look into this for yourself.
Kind Regards
Ella
Excellent service
Excellent service, genuine brands, perfect condition and sent without delay. Fully recommend.
25 de julho de 2022
Avaliação não solicitada
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Speedy delivery
Great prices, brands and fast delivery for my holidays. Would recommend.
20 de julho de 2022
Resposta da LINGERIE OUTLET STORE
Good Afternoon,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
great
The bras I bought are great and they arrived quickly. I didn’t get any tracking information but this didn’t matter as they came so quickly.
16 de julho de 2022
Resposta da LINGERIE OUTLET STORE
Good Afternoon,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided. Unfortunately, only orders over a certain amount are tracked. ❤
Many Thanks,
Ella
Good product received order quickly
16 de julho de 2022
Resposta da LINGERIE OUTLET STORE
Good Afternoon,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
I’m very happy with my purchase
I’m very happy with my purchase. Order arrived quickly and well wrapped up.
15 de julho de 2022
Resposta da LINGERIE OUTLET STORE
Good Afternoon,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Resposta da LINGERIE OUTLET STORE
Good Afternoon,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Easy ordering process
Easy ordering process.
Quick delivery
Good payment options
Item delivered to 3rd party so can’t comment on quality of goods yet.
Will use again. Thank you.
13 de julho de 2022
Resposta da LINGERIE OUTLET STORE
Good Afternoon,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Excellent product and excellent service
18 de junho de 2022
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Still 5 stars despite a slight delay to…
Still 5 stars despite a slight delay to delivery. Ordering was simple and there was a lovely choice of swimwear. I received a very quick response to my email to Customer Service and I loved my order when it arrived.
16 de junho de 2022
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided. We apologise for the delay on your delivery.❤
Many Thanks,
Ella
Quick delivery
Quick delivery, lovely bikini. Didn’t get the bottoms I was expecting but all the same good.
15 de junho de 2022
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
Great service as always
15 de junho de 2022
Resposta da LINGERIE OUTLET STORE
Good Morning,
Thank you so much for taking the time to leave us this feedback!
We are very pleased that you are happy with your purchase and the service provided.❤
Many Thanks,
Ella
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