Unbelievably poor service. Non delivery of a product I paid for almost a month ago - no updates and no interest in either sorting out the issue or refunding my money. Noone answering the phone and pa... Ver mais
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Veja o que dizem as avaliações
I don't usually leave reviews, however, reading lots of negative reviews on here, thought I'd share my positive experience. Ordered some comfort bras and they arrived in less than a week (standard s... Ver mais
A empresa respondeu
Amazing value for some luxury bras heavily reduced in the sale, but 2 complaints: 1. Paid extra for 1st class Royal Mail, but package was actually sent by Yodel on a 3 day service. Please update y... Ver mais
A empresa respondeu
A bikini I bought was faulty as the underwiring broke through on both sides. I reported the fault and was offered a replacement or refund. When a replacement couldn't be found a refund was given. T... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Lingerie Outlet Store is a leading UK online lingerie retailer. We offer FREE second class shipping and FREE returns. We also provide a no quibble returns policy and issue refunds within ten working days of receipt. We stock a large number of swimwear and lingerie brands including PrimaDonna, Fantasie, Freya, Sloggi, Triumph,Chantelle, Shock Absorber, Wonderbra, Ultimo and Playtex.
Informações de contato
Vulcan Works, Chesteron Road, Eastwood Trading Estate, S65 1SU, Rotherham, Reino Unido
- sales@lingerieoutletstore.co.uk
- lingerieoutletstore.co.uk
2,5
Ruim
5 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really good website
Really good website. The bra I ordered is great and their returns process is really easy too.
11 de janeiro de 2022
Resposta da LINGERIE OUTLET STORE
Good Afternoon,
Thank you so much for taking the time to leave us this feedback!
We are so happy to hear you're pleased with your purchase.
Many Thanks,
Ella
Fast delivery of two reasonably priced…
Fast delivery of two reasonably priced bras
6 de janeiro de 2022
Resposta da LINGERIE OUTLET STORE
Good morning,
Thank you so much for taking the time to leave us this feedback!
We are so happy to hear you're pleased with your purchase.
Many Thanks,
Ella
I received bras that were soaking wet
I received bras that were soaking wet, labels damaged, and very badly packaged. And I still haven't received my refund either. The service is very slow. I am very disappointed customer. Although I always buy from this online store. Very disappointed this time though. Don't know if I'll shop again now.
24 de dezembro de 2021
Resposta da LINGERIE OUTLET STORE
Hello,
Thank you for your feedback.
I am very sorry to hear your items arrived like this, perhaps the parcel was damaged in transit. Please could you email us - sales@lingerieoutletstore.co.uk and someone will get back to you as soon as possible to resolve this.
Apologises for any inconvenience.
Kind Regards,
Ella
Pretty Bras, good service
Bought 3 bras and the sizing was great. Great range of pretty bras and the pricing was great too. Arrived quickly. Have used Lingerie Outlet before and will use them again.
11 de dezembro de 2021
Resposta da LINGERIE OUTLET STORE
Good morning,
Thank you so much for taking the time to leave us this feedback!
We are so happy to hear you love the bras you purchased from us!
We can't wait to have you back! 😍
Paige
Beautiful but not for me
I was excited when this arrived. Well packed and it looked beautifully made when I opened. Unfortunately problem for me was all the hook and eye fasteners as I have arthritis in fingers and hands. I am an older lady of 77 so the item was no good. Didn't even try on but repacked and returned. I would say if you are younger and able this would be a good item for you especially for those special occasions.
8 de novembro de 2021
Resposta da LINGERIE OUTLET STORE
Hi Jane,
Thanks for taking the time to leave us this review.
I am sorry to hear that you had an issue with the item you received due to the hook and eyes.
Kind regards,
Paige
Resposta da LINGERIE OUTLET STORE
Hi Chris,
Thanks so much for leaving us this review 😊
We are so pleased to hear you love our products and the service we provide!
Have a great day!
Paige
Great quality
Great quality, amazing price, turned up on time without issue. In these times, a miracle. Brilliant service, thanks guys.
27 de outubro de 2021
Resposta da LINGERIE OUTLET STORE
Good morning,
Thanks so much for leaving this feedback for us! 😍
We are so pleased your order arrived promptly!
Thank you for being such a great customer!
Paige
Huge selection of lingerie for smaller…
Huge selection of lingerie for smaller back sizes in well known high quality brands. Quick delivery and everything was spot on. Will definitely be shopping here again!
17 de outubro de 2021
Resposta da LINGERIE OUTLET STORE
Hi Laura 🥰
Thank you so much for taking the time to leave us this 5* feedback!
We are so pleased to hear you love our vast selection of sizes and brands!
We can't wait to have you back!
Paige
Quick and reliable service
Quick and reliable service, excellent quality, and lots of choice.
6 de outubro de 2021
Resposta da LINGERIE OUTLET STORE
Hi there,
Thanks so much for taking the time to leave her this feedback!
We are so happy to hear the service you received was both quick and reliable!
We hope to see you again soon! ✨
Paige
They were well sized and good quality
They were well sized and good quality. Nicely finished and quick delivery. Will buy from again.
27 de setembro de 2021
Resposta da LINGERIE OUTLET STORE
Hi Christene,
Thanks so much for taking the time to leave us this review.
I am so pleased to hear the items you received were well sized and great quality!
We can't wait to have you back!
Paige
Good price and comfortable
13 de setembro de 2021
Resposta da LINGERIE OUTLET STORE
Hi Barbara,
Thanks so much for leaving this ace feedback for us.
We are so pleased to hear you love our value for money prices and the item you received is comfortable!
Have a great day!
Paige
Really good prices
Really good prices & a great selection of larger cup sizes. Hassle free ordering.
13 de setembro de 2021
Resposta da LINGERIE OUTLET STORE
Hi there Emma,
Thanks a lot for leaving this 5* review for us.
We are so glad to hear you love our vast selection of lingerie and the ordering process is hassle free for you! 😛
Have a great day!
Paige
Excellent delivery service good prices…
Excellent delivery service good prices and lovely lingerie
9 de setembro de 2021
Resposta da LINGERIE OUTLET STORE
Good morning Donna,
Thank you so much for taking the time to leave us this review ✨
We are so pleased to hear you love our value for money prices and prompt delivery times!
We hope to see you again soon.
Paige
Prima Donna is my go to brand for bras…
Prima Donna is my go to brand for bras and this one fitted to a T! Good price and quick delivery.
3 de setembro de 2021
Resposta da LINGERIE OUTLET STORE
Hi Rosamund,
Thank you for taking the time to leave us this review.
I am so pleased to hear you love your PrimaDonna bra and you loved the price you paid and the speedy delivery.
We hope to see you again soon!
Paige
Заказала 1 августа и до сих пор нет…
Заказала 1 августа и до сих пор нет заказа, на письма не отвечают и телефон не берут
26 de agosto de 2021
Avaliação não solicitada
Resposta da LINGERIE OUTLET STORE
Hello,
Thanks for taking the time to leave us this feedback.
I am sorry to hear your order has not arrived. Please reach out to us via email and we will get back to you as soon as possible.
Thanks!
Paige
This is my 2nd order with this website
This is my 2nd order with this website. I ordered 2 bikini sets from Chantelle and 1 bikini set from Passionata. I was pleased with the fit and quality and my daughter was thrilled. Also I was pleasantly surprised that you moved your warehouse to Germany thus saving us EU citizens a ton of money in taxes following Brexit. Excellent products at great value for money!
5 de agosto de 2021
Avaliação não solicitada
Resposta da LINGERIE OUTLET STORE
Hi Elena,
Thank you so much for taking the time to leave us this review!
We are so pleased to hear you love your bikini sets and their quality!
We hope to see you again soon! 💕
Paige
I have had this for less than a week…
I have had this for less than a week and the wire is already out. Not good at all
30 de julho de 2021
Resposta da LINGERIE OUTLET STORE
Hello Zebulun,
Thank you for taking the time to leave us this reply.
Please send us an email and we can get this looked into for you!
Thanks again!
Paige
Very pleased with my purchase fits well…
Very pleased with my purchase fits well and came quickly.
28 de julho de 2021
Resposta da LINGERIE OUTLET STORE
Hi Gemma,
Thanks so much for taking the time to leave us this feedback.
We are so pleased to hear you loved your purchase and it arrived quickly!
Thanks so much!
Paige
Resposta da LINGERIE OUTLET STORE
Hi there Lara,
Thanks so much for taking the time to leave us this feedback.
We are so pleased you loved the service you received!
Thanks for being such a great customer!
Paige
Resposta da LINGERIE OUTLET STORE
Hi there Andreea,
Many thanks for taking the time to leave us this feedback!
We are so pleased you love the quality of our products and the value for money prices! 😊
Have a great day!
Paige
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