Unbelievably poor service. Non delivery of a product I paid for almost a month ago - no updates and no interest in either sorting out the issue or refunding my money. Noone answering the phone and pa... Ver mais
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Veja o que dizem as avaliações
I don't usually leave reviews, however, reading lots of negative reviews on here, thought I'd share my positive experience. Ordered some comfort bras and they arrived in less than a week (standard s... Ver mais
A empresa respondeu
Amazing value for some luxury bras heavily reduced in the sale, but 2 complaints: 1. Paid extra for 1st class Royal Mail, but package was actually sent by Yodel on a 3 day service. Please update y... Ver mais
A empresa respondeu
A bikini I bought was faulty as the underwiring broke through on both sides. I reported the fault and was offered a replacement or refund. When a replacement couldn't be found a refund was given. T... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Lingerie Outlet Store is a leading UK online lingerie retailer. We offer FREE second class shipping and FREE returns. We also provide a no quibble returns policy and issue refunds within ten working days of receipt. We stock a large number of swimwear and lingerie brands including PrimaDonna, Fantasie, Freya, Sloggi, Triumph,Chantelle, Shock Absorber, Wonderbra, Ultimo and Playtex.
Informações de contato
Vulcan Works, Chesteron Road, Eastwood Trading Estate, S65 1SU, Rotherham, Reino Unido
- sales@lingerieoutletstore.co.uk
- lingerieoutletstore.co.uk
2,5
Ruim
5 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is a brilliant store
This is a brilliant store, great brands at amazing prices, I’ve been shopping with them for a few years now & have always recommended them, delivery’s are always on time & well packaged.
23 de junho de 2021
Resposta da LINGERIE OUTLET STORE
Hi Claire,
Thank you so much for taking the time to leave us this great review!
I am so pleased you love our value for money prices and speedy delivery time!
We can't wait to see you again!
Paige
Brilliant service very responsive
31 de maio de 2021
Resposta da LINGERIE OUTLET STORE
Good morning Heather,
Thanks so much for taking the time to leave us this amazing review!
We are so pleased you loved the service we provided you with! 😍
Have a great day!
Paige
Brilliant service and a Beautiful…
Brilliant service and a Beautiful Lingerie set from Fantasie
25 de maio de 2021
Resposta da LINGERIE OUTLET STORE
Hello Carol,
Thanks so much for taking the time to leave us this fab review!
We are so pleased to hear you love your Fantasie and also the service you have received! 😁
We hope to see you again!
Paige
Great fit well
18 de maio de 2021
Resposta da LINGERIE OUTLET STORE
Hi there Anna,
Thanks a lot for leaving us this 5 🌟 review!
We are so pleased to hear your item fits you well!
We hope to see you again!
Paige
Excellent choice and great value
Excellent choice and great value. Excellent service.
18 de maio de 2021
Resposta da LINGERIE OUTLET STORE
Good morning Susan,
Thank you so much for taking the time to leave us this feedback.
We are so pleased you love the choice of lingerie and the great value for money prices! 😘
Thanks again!
Paige
Resposta da LINGERIE OUTLET STORE
Hi there!
Thanks so much for taking the time to leave us this review!
We are so pleased to hear you love all of these aspects of ordering with us! 🥰
We hope to see you again soon!
Paige
Wouldn't recommend
Sorry to say I would not recommend. I ordered two bras and unfortunately had to send both back as they did not fit.
That was a month ago and I have have heard nothing and had a message ignored.
20 de abril de 2021
Avaliação não solicitada
Resposta da LINGERIE OUTLET STORE
Good morning Rosie,
Many thanks for taking the time to leave us this feedback.
I am sorry to hear you had to return the bras ordered - each style and brand of bra can fit slightly differently.
If this message has still not been responded too, please can you resend an email so that we are able to get back to you and resolve this.
I am sorry for any inconvenience caused.
Kindest regards,
Paige
Great service and got some bargains.
5 de abril de 2021
Resposta da LINGERIE OUTLET STORE
Good morning Kate,
Thanks so much for taking the time to leave us this 5* review!
We are so pleased to hear you love the service you received and you loved the value for money prices! 🤑
We hope to see you again soon!
Paige
Haven’t received anything to comment on!
19 de março de 2021
Resposta da LINGERIE OUTLET STORE
Hi Sam.
Thank you for taking the time to leave us this feedback.
I am really sorry to hear you have not received your order as of yet - please can you give us an email so we can take a look into this for you!
Thanks!
Warm regards,
Paige
Recent purchases.
Everything that I have purchased from Lingerie Outlet Store have been of exceptional quality and delivered on time, as arranged. I would recommend them to anyone.
15 de março de 2021
Resposta da LINGERIE OUTLET STORE
Good morning Barbara,
Thanks so much for taking the time to leave us this feedback.
We are so pleased to hear you love the quality of our items and the delivery was as specified!
Thank you so much for recommending us! 🥰
Paige
Resposta da LINGERIE OUTLET STORE
Hi there Robert,
Thanks a lot for leaving this review for us ✨
We are so pleased to hear you think we are great in every way!!
Thank you for being such an awesome customer!
Paige
Resposta da LINGERIE OUTLET STORE
Good morning Jane,
Thank you so much for taking the time to leave us this feedback.
I am so pleased the delivery of the order was speedy and you loved the item you have received! 🥰
We hope to see you again soon!
Paige
Excellent choice
Excellent choice, great prices and delivered quicker than expected. Will definitely use again.
24 de fevereiro de 2021
Resposta da LINGERIE OUTLET STORE
Good morning Peter,
Thank you so much for taking the time to leave us this 5* review!
We are so pleased to hear you love the vast variety of items we offer and the prompt delivery speed! 🥳
We can't wait to see you again!
Paige
Resposta da LINGERIE OUTLET STORE
Hello Eniola.
Thank you for taking the time to leave us this feedback.
Every brand and style of lingerie can alter in size, so I am sorry to hear that your product did not fit well.
We hope this does not deter you from ordering with us again in the future.
Warm regards,
Paige
Excellent!!
Absolutely delighted with my new bra. The fit is perfect and so comfortable. I don't even feel like I'm wearing it. I would definitely recommend.
13 de fevereiro de 2021
Avaliação não solicitada
Resposta da LINGERIE OUTLET STORE
Good morning Christine,
Thank you so much for taking the time to leave us this feedback.
We are delighted to hear how much you love your new bra! ❣️
Have a great day!
Paige
Really comfy can’t even tell I have it…
Really comfy can’t even tell I have it on!
3 de fevereiro de 2021
Resposta da LINGERIE OUTLET STORE
Good morning Lisa,
Thanks so much for taking the time to leave us this review!
We are so pleased to hear the item you ordered is super comfy! 😆
Have a lovely day!
Paige
Amazing value for some luxury bras…
Amazing value for some luxury bras heavily reduced in the sale, but 2 complaints:
1. Paid extra for 1st class Royal Mail, but package was actually sent by Yodel on a 3 day service. Please update your website to state which couriers you're currently using. I normally avoid companies that use Yodel.
2. I changed the shipping address to have my wife's name (which was confirmed on the emailed order confirmation), but the package was sent to the billing address with my name. We live at the same address so it's not a problem, but the package was supposed to be addressed to her to be a surprise gift.
14 de janeiro de 2021
Avaliação não solicitada
Resposta da LINGERIE OUTLET STORE
Hi there Josh,
Thank you for taking the time to leave us this feedback.
I am sorry to hear that the parcel was sent via the incorrect shipping service - we will look into this for you and ensure the shipping information is up to date on the website.
I am also sorry to hear the incorrect name was put onto the parcel, we will look into this to try and prevent it happening again.
We hope this does not deter you from ordering with us again.
Warmest regards,
Paige
Excellent quality and fast delivery
The bras arrived and were very good quality as advertised. Beautiful patterns and at a very reasonable low price as bras are generally overpriced! Very pleased and will one hundred percent never buy a bra anywhere else! Timely delivery too!
13 de janeiro de 2021
Avaliação não solicitada
Resposta da LINGERIE OUTLET STORE
Hi there Stephanie,
Thanks for taking the time to leave us this feedback.
I am so pleased that you loved the bras that you received and also the timely delivery! 💙
Have a great day!
Paige
FANTASTIC!!
FANTASTIC!!! I live in Australia and my order arrived on my doorstep (perfectly packed) less than 72 hours after I placed it!! With the way the world is at the moment I expected it to take about two months! Awesome job. I am a repeat customer and I will DEFINITELY BE BACK!! Happy New Year from Sydney Australia.
10 de janeiro de 2021
Avaliação não solicitada
Resposta da LINGERIE OUTLET STORE
Good morning Wendy!
Thank you so much for taking the time to leave us this feedback!
We are so pleased to hear you are a repeat customer and how speedy the delivery time was!
We can't wait to see you again soon and Happy New Year from everyone at LOS! 💙
Paige
Products and services excellent
Products and services excellent. Would definitely recommend this site
30 de dezembro de 2020
Resposta da LINGERIE OUTLET STORE
Good morning Julia,
Thanks so much for taking the time to leave us this review!
We are so pleased to hear you love the products and the services we provide!
Thanks for recommending us, and we hope to see you again soon! 😍
Paige
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