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LIPS Healthcare Avaliações 

677
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Dr Rather is an amzing doctor. Thew Clarity and reassurance that he gave us was incredible and he is able to take a complex medical situation and treat step by step.

Avaliado com 5 de um total de 5 estrelas

I took my 76 year old mum to see Prof Rather and I am very impressed. He has performed a thorough assessment on mum and prescribed some new medication and increased other. Mum was diagnosed with Parki... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was looked after from the moment I entered the building, (even recognised at the reception, when I never met the person or said my name), until the release. My experience was excellent.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Dr Abraham was highly professional a very effective listener and altogether able to calm my anxiety about my issues Discussed and arranged full tests and diagnostics as required and followed up... Ver mais

Detalhes da empresa

  1. Policlínica
  2. Médico
  3. Centro médico
  4. Cirurgião ortopédico
  5. Hospital particular
  6. Cirurgião

Escrito pela empresa

At LIPS Healthcare, we believe that health is the essence of life. That’s why we are dedicated to delivering premium, comprehensive healthcare with exceptional, seamless, and patient-centred services, ensuring you feel healthier, and stronger every day. Founded in 2016, LIPS Healthcare has grown into the UK’s largest private multispecialty group, bringing together over 100 renowned leading doctors and consultants across more than 24 specialties, committed to guiding you through every step of your healthcare journey, without the wait. LIPS Healthcare Your Health Partner Ensuring You Feel Healthier & Stronger Every Day


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

677 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 78% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(677)

146 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Mr Punwar explained everything clearly…

Mr Punwar explained everything clearly and gave me all possible outcomes of the surgery

26 de setembro de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to share your feedback!

It's great to hear that Mr. Punwar provided you with clear explanations and discussed all possible outcomes of the surgery with you. Clear communication and understanding of potential outcomes are essential for patients to make informed decisions about their care.

Your feedback is valued, and We hope you have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Hip operation done by Mr Punwar.

Mr Punwar had done my hip operation in September.The operation went very well and I stayed for 4 nights instead of 2 nights. I went to see him after 6 weeks of my operation. He said my wound healed very well. I’m able to walk an drive now. Thanks for the good job done by Mr Punwar. Regards Mrs Leong.

14 de setembro de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for sharing your positive experience!

It's fantastic to hear that your hip operation with Mr. Punwar went well and that your wound healed nicely. Being able to walk and drive again is a significant milestone in your recovery journey.

Wishing you continued progress and good health

Avaliado com 4 de um total de 5 estrelas

Thank-you

The care and attention I received was always cheerful and reassuring. I am enormously grateful to have had my surgery in Blackheath Hospital. I have only one cavil, and that relates to very early morning interruptions for blood pressure checks, ( overnight staff completing their tasks), bright light turned on, just at the point when deep sleep was at last being enjoyed.

9 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I went to Dr Shahid Punwar Regarding knee injury

I went to Dr Shahid Punwar Regarding football injury on my knee as I twisted my knee an MRI scan was done and an appointment was given regarding consultation during the consultation Dr Punwar tried to explain me regarding my MRI scan but in a doctors terms as I am not a qualified doctor I was unable to understand I did try to ask him further question but still was unable and unsatisfied as I left I am still suffering with the pain Kind Regards Shoaib Rasul

6 de agosto de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to leave your review. We are committed to providing a high-quality service and take your feedback seriously.

We are troubled to hear that your experience did not quite meet the standard we have become highly regarded for, and rest assured we will look into this matter for you.

If you would like to contact us with any additional comments or suggestions, please feel free to email maryam.sahib@lips.org.uk.

Thank you for your patience.

Avaliado com 5 de um total de 5 estrelas

First class treatment & very…Julia Barrett

First class treatment & very professional.
All my questions were answered & my concerned & explained.

11 de maio de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for sharing your positive feedback!

It sounds like you had a fantastic experience with your treatment!

The fact that all your questions were answered and your concerns were addressed shows the professionalism and attentiveness of the medical team.

Your feedback is valued, and We hope you have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

The process was smooth and easy .

22 de junho de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to share your positive experience with LIPS.

Your feedback is invaluable to us and reaffirms our commitment to providing exceptional care to all our patients.

We look forward to providing you and others with the same high standard of service in the future. We hope you have a wonderful day. 🙂

Avaliado com 5 de um total de 5 estrelas

Dr Arshad Rather has a genuinely caring…

Dr Arshad Rather has a genuinely caring approach. He is warm, kind and professional. At all times during my hospital stay Dr Rather explained everything very clearly and listened to my concerns with great patience. He was meticulous in following up with my treatment plan; always finding solutions and the best care needed at all times. I highly recommend Dr Rather.

28 de agosto de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to share your positive experience with us!

We are absolutely delighted to hear that Dr Arshad Hawtin and our team were able to provide you with the comfort, understanding, and clarity that you sought.

Our utmost priority is to ensure that our patients feel well taken care of, both in terms of medical expertise and personal care.

Your feedback will surely encourage our team to continue delivering excellent service. It is greatly appreciated, and we hope you have a wonderful day

Avaliado com 1 de um total de 5 estrelas

Would not recommend

Would not recommend, you would think paying for a service would make it stand out from the NHS but it’s just as bad and no follow up.

13 de outubro de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to leave your review. We are committed to providing a high-quality service and take your feedback seriously.

We are sorry to hear you have been left disappointed by your recent experience and by the lack of follow up. This is not the standard that we aim to deliver. We will work on your comments to provide a more positive patient experience.

Because of privacy regulations, we can’t discuss any specifics about your consultation on this platform. However, we would like to understand your experience better and dig deep into your concerns. We would be grateful if you can send an email to complaints@lips.org.uk with your full name and phone number, so we can contact you directly and discuss your concerns further.

If you would like to contact us with any additional comments or suggestions, please feel free to email maryam.sahib@lips.org.uk.

Avaliado com 5 de um total de 5 estrelas

Very good helpful

Very good helpful. Explained everything and listen to my concerns. Very polite, well mannered and very professional.

20 de outubro de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to share your positive experience with LIPS.

Your feedback is invaluable to us and reaffirms our commitment to providing exceptional care to all our patients.

We look forward to providing you and others with the same high standard of service in the future. We hope you have a wonderful day. 🙂

Avaliado com 5 de um total de 5 estrelas

Final medical confirmation letter

Very reassuring and helpful advice following scan and treatment due to a minor seizure. Helped to re-apply to DVLA for licence return. Goodadmin support team at LIPS. Thanks, Peter S.

17 de outubro de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to share your experience!

Your positive words about our admin team and services sincerely mean a lot to us.
Our team is dedicated to providing an exceptional level of service, and we're thrilled to hear that your experience with us reflects that.

Thank you for choosing LIPS for your healthcare needs. We hope you have a wonderful day. 🙂

Avaliado com 5 de um total de 5 estrelas

Great care

Mr Culpan clearly explained the results of the scan and the treatment and recovery from the injury. Always felt I was in safe hands. Mr Culpan is very approachable and puts you at ease. Felt very reassured at the end of the consultation. His admin team Monica and Sam are also very helpful and friendly.

20 de outubro de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you so much for sharing your heartfelt feedback with us!

We always aim to make our patients feel comfortable and informed, and I am glad to know that Mr Culpan's professional and reassuring approach resonated with you.

Your words truly affirm the work we do every day, and we appreciate your trust in our services. We hope you have a wonderful day. 🙂

Avaliado com 5 de um total de 5 estrelas

Very attentive staff and carers

Very attentive staff and carers - from the moment I stepped in to the premises to the moment I left.

A particular thank you to James and Mark from the nursing staff and Ben and Jess front eh Physio department.

The food service was a treat to look forward to as well.

5 de outubro de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to share your positive experience.

Your feedback is invaluable to us and reaffirms our commitment to providing exceptional care to all our patients.

We look forward to providing you and others with the same high standard of service in the future. We hope you have a wonderful day. 🙂

Avaliado com 5 de um total de 5 estrelas

I felt in good hands and safe and the…

I felt in good hands and safe and the surgery will mean I can get back to my activities. Mr Culpan was a nice man and I felt like he wanted to help and it would even be a pleasure to do the surgery for me.

4 de outubro de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to share your experience!

It's wonderful to hear that Mr Culpan provided you with the professional and compassionate care you were seeking.

Your feedback is a wonderful testament to our commitment, and it’s motivating for our team to continue offering the same level of care and efficiency.

Thank you once again for sharing your experience. We hope you have a wonderful day

Avaliado com 5 de um total de 5 estrelas

very caring and professional

5 de outubro de 2023
Avaliação não solicitada
logotipo da LIPS Healthcare

Resposta da LIPS Healthcare

Thank you for taking the time to share your positive experience with LIPS.

Your feedback is invaluable to us and reaffirms our commitment to providing exceptional care to all our patients.

We look forward to providing you and others with the same high standard of service in the future. We hope you have a wonderful day. 🙂

Avaliado com 5 de um total de 5 estrelas

Professional, personal and caring

Paul Culpan and his team have looked after me so well in every respect, from the pre-op admin and assessments, through the whole operation and continuing care and attention post-op. I felt so confident in the whole procedure and the amazing skill that Paul Culpan used to fit my new hip with the minimum damage to my muscles and nerves and with the tiniest of wounds.

18 de setembro de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you so much for your glowing review!

We’re elated to hear that you found our service to be of such high calibre, from the pre- operation assessment to the continuous care and attention post operation.

Your feedback is a wonderful testament to our commitment, and it’s motivating for our team to continue offering the same level of care and efficiency.

Thank you once again for sharing your experience. We hope you have a wonderful day

Avaliado com 5 de um total de 5 estrelas

Great manner, real expertise, would go back to him

Mr Matay Arsan was very reassuring and considered, he gave me lots of detail, in understandable language, re my elbow issue, and set up a plan to deal with it. He has a lovely communication style and I'd definitely go back to him again.

19 de setembro de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to share your positive experience with Mr Matay!

It's wonderful to hear that you felt informed and supported throughout your visit. Your well-being is always our top priority.

Your satisfaction is of the utmost importance to us, and it's rewarding to know we were able to meet your expectations.

Thank you for choosing LIPS and for your kind feedback. We hope you have a wonderful day. 🙂

Avaliado com 5 de um total de 5 estrelas

Wonderful psychiatrist

Dr Walsh was just the right blend of professional and compassionate. They listened attentively to everything and viewed my mental health holistically rather than finding one diagnosis and attributing everything to that. They were clearly very skilled and informed with the latest research on best practice, medication etc. I felt in very good hands.

15 de setembro de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to leave us your amazing review!

We always aim to make our patients feel comfortable and informed, and We are glad to know that Dr Walsh's professional and thorough approach resonated with you.

Your words truly affirm the work we do every day, and we appreciate your trust in our services. We hope you have a wonderful day. 🙂

Avaliado com 4 de um total de 5 estrelas

Extremely professional

Extremely professional. Follow up could have been slightly better but overall extremely positive experience.

20 de julho de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to share your feedback about your experience..

We're pleased to hear that you had an overall positive experience with our consultant and that our team provided you with exceptional levels of professionalism.

We apologise for the inconvenience caused by the unsatisfying follow up. We appreciate your feedback and will take it into consideration as we continue to improve our services.

Thank you for choosing LIPS for your healthcare needs, and We hope you have a wonderful day. 🙂

Avaliado com 5 de um total de 5 estrelas

Great experience with Dr Salman & Team

I was diagnosed with large uterine fibroid that needed surgical removal. Dr Salman was recommended to me by a colleague and after my experience I will definitely recommend her as well. I had a great experience with Dr. Salman & the clinic personnel. The personnel was efficient, accommodating with the timings and helped with the paperwork and questions. I always felt supported throughout the surgery before and after. Before the surgery the Doctor explained to me very clearly the different options for the surgery and helped me making a decision based on my specific situation. The surgery went well and everything was always checked and under control. All my questions were answered thoroughly at any time. I highly recommend Dr Salman and the clinic. Dr Salman is very competent professionally and also very empathic and understanding on a human level and that made me feel "in safe hands" all the time.

26 de julho de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for your wonderful review and recommendation!

We are delighted to hear that you found our service excellent, quick, and helpful from start to finish.

We understand how medical surgeries and aftercare can be distressing and we're glad that Mr Salman and her team could provide the support and detailed explanations to help alleviate your concerns.

Thank you for choosing LIPS and Ms Salman's clinic for your healthcare needs. We hope you have a wonderful day

Avaliado com 5 de um total de 5 estrelas

Ms Salman - highly recommended

Ms Salman was extremely professional, knowledgeable, and my wife and I really appreciated the way she spoke with and explained everything to us.

14 de julho de 2023
Avaliação não solicitada
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Resposta da LIPS Healthcare

Thank you for taking the time to leave us your amazing review!

We always aim to make our patients feel comfortable and informed, and We are glad to know that Ms Salman's professional and thorough approach resonated with you.

Your words truly affirm the work we do every day, and we appreciate your trust in our services. We hope you have a wonderful day. 🙂

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