I placed a pre-order for Hot wheels and Mini GTs. Understandably I needed to wait for them, however, during this time the customer service, particularly Jess were very friendly guiding me with updat... Ver mais
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Veja o que dizem as avaliações
Absolutely stoked with the diecast cars i received from Little Luca's Toys. Packed well, arrived safely, kept in the loop about the delivery through tracking information and shipping updates. Ha... Ver mais
Have been purchasing items for my collection for a few years from LLT and the experience has been excellent! Always quick to respond to any questions I may have. Items are always packed with car... Ver mais
Worst online purchasing experience I've ever had. Ordered two items in July 2025, one was a pre-order, and now over a year later they will not respond to emails. I'm emailing every day with no respons... Ver mais
Detalhes da empresa
Informações de contato
PO Box 218, 2222, Penshurst, Austrália
- sales@littlelucastoys.com
- littlelucastoys.com
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LLT #24413 ist auf dem Weg (wieder!!)
LLT #24413 ist auf dem Weg „shipment is hitting the road“
28.09.2026:
Little Lucas`s Toys hat am 09.09.2026 meine Bestellung auf den Weg gebracht.
Bestellt und bezahlt 15.01.2025.
Eine Position wurde auf Nachfrage am 27.05.2026 refundiert, da der refundierte Artikel bereits seit Monaten verfügbar war (auch bei der Konkurrenz in Australien, aber das darf ich nicht laut sagen)
Bezahlt habe ich damals € 106,00. Jetzt steht bei der Lieferung ein Wert von € 150,64 dabei.
Da darf man sich nicht wundern, wenn der Deutsche Zoll mit meinem Beleg über € 106,00 dann die Sendung wieder retourniert.
Subtotal 140,64, Shipping 36,47 ergibt Total 150,64.
Und ich hatte ein schlechtes Gewissen, weil meine Nachfrage beim deutschen Zoll nichts gebracht hat.
Ja, dann „schaun mer mal“ würde eine Legende sagen.
Der vorherige Verlauf meiner "Bewertung" wurde entfernt, da ich mehrere Trustpilot Konto genutzt habe (seit 2018).
Nun habe ich nur noch einen Account und trotzdem wurden nicht alle Bewertungen in einem Account zusammengefasst, wie Truspilot es mir bestätigt hat.
Well package always buying and my…
Well package always buying and my collection grows!
Worst online purchasing experience I've…
Worst online purchasing experience I've ever had. Ordered two items in July 2025, one was a pre-order, and now over a year later they will not respond to emails. I'm emailing every day with no response. This is completely unacceptable.
The legendary TOP SECRET BNR32 GT-R…
The legendary TOP SECRET BNR32 GT-R (650R) in iconic gold. One of the best-looking R32s ever built, and Inno64 absolutely nailed this release. Definitely a highlight of my collection. 🔥💛
2 Jahre keine Lieferung und erst auf Anfrage wird gesendet
Ach den Mustang von Mini GT, der die Ursache war für das lange Warten, konnte ich bereits voir Monaten anderweitig bestellen. Der war da lagernd.
Nur um sicher zu gehen.
Little Lucas Toys hat meine Bestellung vom 15.01.2025 erst auf Nachfrage und Erstellung einer negativen Bewertung am 25.05.2026 wieder bearbeitet und schlussendlich nach gut 1,5 Jahren auf den Weg gebracht.
Frage ich nicht, bekomme ich nichts. Austria und Australien haben andere Auffassung wer wohl für den Versand verantwortlich ist.
Es passiert leider immer wieder, dass Sendungen zusammengestellt werden, aber keine korrekte Sendung mitgeliefert wird. Ein Teil wird vielleicht storniert, die Preise ändern sich, ja dann schickt man halt ins Ausland, als wäre es ein Paket ins Inland.
Zack bumm und vorbei ist es mit meiner Bestellung. Zoll retourniert und Little Lucas Toys reklamiert wegen einer, wohl verdienten, negativen Bewertung.
Don't buy from here
Update - LLT got in touch with me and explained that they had some technical issues with their mailbox. They have since fulfilled the order.
My previous post:
Don't buy from here! I don't know if they are legit - I put a preorder in early this year and even though the item is in stock and I've contacted them numerous times, I haven't had a response nor have they shipped the product. Try other stores, I've had excellent service there.
Communication could be better.
While I do understand medical issues arise it took a week and me mentioning that I'd be initiating a chargeback before I got a response re: my order.
I was then told they didn't have the product I had ordered and was offered another item, which I declined as my husband already has it and asked for a refund instead. After I had replied with that, they then said they had been able to find the original item and would have it sent the next day.
The label was printed the next day however Aus Post tracking showed it was picked up the day after that. Meanwhile I was still receiving emails with new products coming and arriving etc etc throughout this.
A disappointing first purchase from this store and I won't be returning.
Excellent service
Received my package from LLT, great service, well packaged and great to deal with, will definitely buy again, thankyou.
Great products top service never a…
Great products top service never a problem
Order arrived today 🙏🏻 always a…
Order arrived today 🙏🏻 always a pleasure dealing with Littlelucastoys - Great range & prices👌🏻will definitely be buying from your store again soon.
I have been a loyal customer of LLT…
I have been a loyal customer of LLT since 2019, and they have always been reliable, with exceptional packaging, great customer service, and a willingness to help or resolve any issues with deliveries that we have had with Aus Post. It’s a shame to see negative reviews here, as I have not once had an issue with their services and continue to recommend them to my collector mates. Top-notch service! Keep it up, LLT!
Outstanding service
Outstanding service, quick delivery turnaround, well packaged parcels. Always helpful and honest. Competitive pricing. Great range. The only place I buy online for my 1/64 collection. Highly recommended.
Thanks little Lucas
Thanks little Lucas. I received my order and everything was fantastic. Great company.
My NUMBER 1 store for ALL my Diecast…
My NUMBER 1 store for ALL my Diecast needs! Been buying from Matt & the team for years now with no issues! Great prices and fast post CHECK OUT Littlelucastoys
Efficient shipment
Efficient shipment, nice packaging. Like the way they dealt with my order.
Everything arrived on time and was very…
Everything arrived on time and was very well packed.
Excellent Service
Fast shipment, lot of products to choose. Mail ontime and parcel always well packed. Will purchase with them again
Fast shipment
Fast shipment, well packed with the items that I ordered
Absolutely stoked with the diecast cars…
Absolutely stoked with the diecast cars i received from Little Luca's Toys. Packed well, arrived safely, kept in the loop about the delivery through tracking information and shipping updates.
Have been purchasing from Little Luca's Toys for years and can't fault them. Information and replies are provided in a timely manner, when mattel has changed the contents of sets I have preordered, LLT has updated the description and addressed any concerns I have had.
They have a great range, great prices and great service. Will be a long time customer for years to come.
Excellent customer service
I placed a pre-order for Hot wheels and Mini GTs. Understandably I needed to wait for them, however, during this time the customer service, particularly Jess were very friendly guiding me with updates as best they could from their suppliers. After a minor misunderstanding, they were very quick to make amends and gave me a free gift as a kind gesture.
I will definitely order from Little Lucas Toys again in the future
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