Great service! So easy, convenient & quick! I had to sign a lot of documents for a Trust, & the whole process took less than 30 minutes - including the sign-in process to verify your identity. The ste... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Thank you Bill for having a phone number and answering it as your competitors do not have a clue on how to operate a business based on the fact that THEY do not know how to answer the phone. Tha... Ver mais
A empresa respondeu
This was a very professional experience. I was able to have my docs notarized while in my jammies. Kimberly did an excellent job.
A empresa respondeu
I had used this service a a few times in the past and it was great, but the last 2 times it was if there were not enough notaries online. Have been waiting several minutes with the screen saying "Co... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
LiveNotary provides remote online notarizations to individuals and businesses.
Informações de contato
353 W 48th St, 4th FL, 10036, New York, Estados Unidos
- 2107977880
- support@livenotary.com
- livenotary.com
4,3
Excelente
73 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
very bad interface not user-friendly
14 de maio de 2021
Resposta da LiveNotary
Hi Farid,
Thank you for your feedback!
We sincerely apologize for the inconvenience you had in using our platform. As a software provider, this is not the kind of experience we want to give our customers, and know that we are working on improving our platform everyday.
I hope you will kindly reconsider the 1-star rating. We appreciate any and all feedback as this will help us improve our service.
Best,
LiveNotary Team
Terrill was very accommodating
Terrill was very accommodating, communicative and we so appreciated having this service online!
Thank you once again!
Debra Shackelford
8 de maio de 2021
Resposta da LiveNotary
Hi there,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Allowed me to sign from overseas.
5 de maio de 2021
Resposta da LiveNotary
Hi there,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Resposta da LiveNotary
Hi Marylou,
Thank you for your feedback!
We sincerely apologize for the inconvenience you had in getting your document notarized. As a software provider, this is not the kind of experience we want to give our customers and know that we are working on improving our platform everyday.
I hope you will kindly reconsider the 1-star rating. We appreciate any and all feedback as this will help us improve our service.
Best,
LiveNotary Team
Amy is personable
Amy is personable, efficient and professional. The service is so convenient! Highly recommend using LiveNotary.
3 de maio de 2021
Resposta da LiveNotary
Hi Keely,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Super easy to use
Super easy to use. Fast and efficient fir a very reasonable fee. Will use again for sure
1 de maio de 2021
Resposta da LiveNotary
Hi Bernard,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
The only thing I did not like was verifying identity
The only thing I did not like was trying to find an address to verify the person. My father was never associated with my childhood house in another state.
16 de abril de 2021
Resposta da LiveNotary
Hi there,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
convenient
The service is very convenient; the tech worked well over not-great wifi. The verification process, while necessary, is tricky to do in 2 minutes with an older relative.
10 de abril de 2021
Resposta da LiveNotary
Hi there,
Thank you for your review. We appreciate any and all feedback as this will help us improve our service.
Best,
LiveNotary Team
Resposta da LiveNotary
Hi there,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Resposta da LiveNotary
Hi there,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Resposta da LiveNotary
Hi there,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Excellent service
Terrill was prompt, highly professional and very helpful. The process was easy.
29 de março de 2021
Resposta da LiveNotary
Hi there,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Superb Agent
We had some difficulties getting the program to work for us but our agent was diligent in solving and correcting the issues and we were able to successfully complete our document notarization.
23 de março de 2021
Resposta da LiveNotary
Hi Lenore,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Resposta da LiveNotary
Hi Felicia,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Resposta da LiveNotary
Hi Ken,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Incredibly easy! Highly recommend
Incredibly easy! Highly recommend. The Notary was great, super helpful and professional.
11 de março de 2021
Resposta da LiveNotary
Hi Kevin,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Super unprofessional took 1 1/2 hours…
Super unprofessional took 1 1/2 hours to sign on document. They weren’t ready and couldn’t explain much at all.
9 de março de 2021
Resposta da LiveNotary
Hi there,
Thank you for your feedback.
We sincerely apologize for the inconvenience you had in getting your document notarized.
Please note that this review is for the platform, not directly to the user/notary. As a software provider, this is not the kind of experience we want to give our customers.
I hope you will kindly reconsider the 1-star rating. We appreciate any and all feedback as this will help us improve our service.
Best,
LiveNotary Team
Great service!
Great service! So easy, convenient & quick! I had to sign a lot of documents for a Trust, & the whole process took less than 30 minutes - including the sign-in process to verify your identity. The step-by-step sign-in instructions were provided in an email & were easy to follow. The notary was very pleasant to work with. I would definitely use this service again if I had the opportunity to do so.
7 de março de 2021
Resposta da LiveNotary
Hi Karen,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
Technical issues that were not the…
Technical issues that were not the fault of agent or customer, very lengthy process had to start over, but was able to complete after over an hour online.
5 de março de 2021
Resposta da LiveNotary
Hi there,
Thank you for your feedback.
We sincerely apologize for the inconvenience you had in getting your document notarized.
Please note that this review is for the platform, not directly to the user/notary. As a software provider, this is not the kind of experience we want to give our customers.
I hope you will kindly reconsider the 2-star rating. We appreciate any and all feedback as this will help us improve our service.
Best,
LiveNotary Team
Very great experience.
4 de março de 2021
Resposta da LiveNotary
Hi there,
Thank you for your feedback and 5-star rating! We greatly appreciate it!
Best,
LiveNotary Team
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