Liveupdate Cyberlink Avaliações 

I had the paid version, but the downloaded version did not recognize this. After countless attempts at uninstalling/reinstalling and working with support on other options, I just gave up.

On 13 August 2020, I received from CyberLink Request #666720, whether I would the support I had received regarding PowerDirector 16. I told them that I was not satisfied regarding CyberLink’s Support, also by replying to their email.

I had lost CyberLink PowerDirector 16. I attached multiple attachments that I could not reinstall PD 16. I still had the 1_CyberLink_PowerDirector16_Ultra_Upgrade_VDE170925-01 on my PC. I had upgraded to PD 16 from PD 14.

However, I could not reinstall PD 16. I always received a message that “Setup cannot install the upgrade. Your System must at least one of the following versions of PowerDirector: …/16.0. The installation will now abort. Please report the installation issue to ... attaching CyberLink PowerDirector.zip from your desktop”. I had no longer a PowerDirector.zip file on my desktop.

If I could, I would award zero points to CyberLink Support. Unforfunately, I can only give 1 point.

absoluter müll das programm. ohne ein 365 abo kann man kaum sinnvolles runterladen was man zum bearbeiten benötigt. spart euch das geld!

Although I personally didn't get along with PowerDirector 365 I wanted to give Cyberlink credit for honoring their 30 day refund promise. After about 3 weeks with the product I decided it was never going to run satisfactorily on my hardware and I needed to go with a simpler editor. I sent an email to the address given on the website (quoting my order number etc) and within a matter of hours my money was back in my PayPal account. My verdict on PD365 is that it may be worth considering if you want a full-feature video editor and you have serious, high-spec computer hardware to run it on. (My 2GB GPU was never going to be enough.) What you can be reassured about is that the 30 day refund offer is what it says.

I went on a trial plan about 5 months ago for Powerdirector 365, it then started renewing at $27 a month. I couldn't cancel it online. I sent numerous emails asking for it to be cancelled so I could go on the annual plan. But they always respond with a price or tell me to go online.
Even when I email to cancel as I can't do it online they respond to say go back online.
The worst customer service I have ever experienced. They just want to take people's money, it's disgusting. I could have paid for any software after the $27 a month over 5 months. And the software doesn't work!
Oh and they still haven't cancelled it! Going to have to cancel my credit card!
DO NOT USE THESE CRIMINALS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I bought their Power DVD media program and it is absolutely great. It works with no problem with all kind of media, provides great sound (has an equalizer) and comes with great customer service.

*IT IS ALMOST BELOW AVERAGE* these are the problem (my opinion, because i'm master editor.)
ActionDirector 3
1: cannot edit duration
2: cannot trim
3: the enchancement is very horrible
PhotoDirector 3
1: the enchancement is very horrible
2: no blur, grunge, retro, and no curve, so Google Snapseed is better
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DO NOT BUY THIS PROGRAM, IT IS HORRIBLE, AND A SCAM.
please fix this, Cyberlink.

Absolutely one of the worst companies I have ever dealt with! I purchased their software and had problem with the installation from the GetGo. They advertise a 30-day money back guarantee, but it did not even make it to 30 minutes before I was ready to throw it out the window. Their tech support is strictly email. Response was usually the next day. The software installation was so bad it caused my computer to keep rebooting. The last thing I asked for was instruction and how to uninstall their product. I followed their step by step instruction by that was a mess also. After requesting further instruction from them I believe I was just ignored. Luckily, I had the experience of able to get into the registry and manually remove the software. The software was like a cancer on my machine, was everywhere! So, unless you are brave enough to go through the installation be my guest, but fair warning, you will be on your own to fix or even remove it. The only redeeming factor here was Cleverbridge, the outfit that processed the payment to Cyberlink. They were great, got my refund in record time. Cyberlink should take lessons from Cleverbrdige on customer service

Erst wird einem die Software verkauft (habe gleich für beides Geld weggeworfen; PhotoDirector 11 und PowerDirector 18), dann funktioniert diese nicht oder nur mangelhaft, weil fast alles fehlt. Meldungen, was man alles herunterladen und kaufen müsse, damit etwas funktioniert, kommen am Laufmeter. In beiden Fällen ist die Software langsam und kompliziert. Nicht zu gebrauchen ist auch der Support. Hab mich mehrmals an ihn gewandt. Problem nicht gelöst. Die letzten 3 Anfragen wurden nicht einmal beantwortet.

Terrible software. User unfriendly
The effects amateurish. No free customer service #. Have to get the credit card company involved 2 get a refund.

Do not buy there software the money back guarantee is fake and they still take money out of my account even though I stopped it

I'm not noticing any real difference between this paid for software and the free leawo software - bar this paid for thing crashes when using other programs at the same time, like Chrome (which I've now found it states not to do!!!) and the sound volume jumps to max sometimes when I first start it & my headsets go VERY loud so Owwww. There is also the zone issue for DVD/Blue rays, something I've never had an issue with but now, with this, I get a zone change prompt on disks that I've never had issue with before (even on Windows 10.) The little bell icon to say update is more a prompt to buy other of their "special" software, now why would anyone do that after using this? It's subpar and if you have a decent computer say 2080S plus a 34" latest model Alienware monitor then don't waste your time with it or money. As for upsampling DvD et al - more grain with that or more blur!!!

The products themselves are ok but their behaviour and sales techniques is horrible. Buying products and then having the hobbled and restricted when the new version comes out is disgusting behaviour. The incessant ads for the upgrade is just blatant sell, sell, sell. They should look after the people that purchase their products and not rip them off.

If you're at this level of video editing do yourself a favor and use Adobe. I've used power director for 3 years.

Processing power on Powerdirector is weak compared to Adobe.
It will waste hours of your time waiting for videos to process.

It also tends to freeze and take massive amounts of time to produce.

If you produce videos often or videos that are generally longer, then I'd suggest just getting adobe to save time.

there is very little customer service and no refunds after 30 days. Satisfaction not guaranteed.

If I could start again, I would just use Adobe!!!

Habe vor kurzem Power Direktor 365 Abonniert.
Als ich den versprochenen kostenlosen Update
in Anspruch nahm konnte ich das Programm nicht mehr
bzw. nur über das Internet Laden.
Seither versuche ich dieses Problem bei Cyberlink zu
schildern und zu lösen, ohne Erfolg.
Denn hier wird man von einem zum anderen geschickt und
landet immer vor verschlossenen Türen.
Hier lautet die Devise, kauf und L.m.a.A.

I have 4 pieces of Cyberlink software which have, over the years cost me a lot of money and have worked reasonably well. Recently I re-installed my operating system and my PhotoDirector popped up an error saying the activation code had exceeded the number of uses when I tried installing it. I have only ever used it on a single PC and am not, in any way trying to misuse the license. I contacted customer service and eventually got a reply (3 days later) asking for screen shots of the error popup and the activation code - REALLY!! 5 days later I'm still waiting for a reply. This is probably the worse customer service I have ever come across and I am now looking for suitable alternatives to all my Cyberlink software (already purchased alternatives to PhotoDirector, Power2Go and MediaEspresso).
Whilst the software is ok the Cyberlink customer service is dismal and,even worse, they appear to be so complacent they don't even seem to monitor reviews on sites like Trustpilot. I would recommend looking for alternatives until such time as Cyberlink understand that looking after previously loyal customers deserve better service from the currently abysmal customer service department.

I was hoping to use cyberlink to edit video, but I'm often in areas where Internet is not available for days at a time. This makes the software UNUSABLE unless you buy an expensive lifetime license.

The tools are GREAT, but their Internet requirement makes it worthless. Wish I would have bought monthly and saved the one year subscription rate as I cannot edit video unless I have a robust Internet connection to verify my subscription EVERY TIME I OPEN IT.

Huge scammers. Forcing you to pay again after 1 month to have access the download. Someone needs to put together a class action lawsuit against this highway robbery.

came with my windows 10 and bought it to do some picture enhancing and just mess around with it. well after i paid for it one of the programs wouldn't work it would keep going in a loop. then a few months later my hard drive messed up and had to restore it and went to download cyberlink again and they wanted to charge extra after i had already bought it? no thank you. just deleted it and will never buy it again

Excellent software and customer service, been using Powerdirector for years, the best out there. My 11 year old son got the latest power director for his birthday but threw away the box with the install code. Contacted customer support and they supplied a new code. Can not rate this company high enough !!!!