Amazing service. A huge thank you to Emogene, that helped me throughout the process. Explained everything, making me feel confident to make my first order. If you’re thinking about buying water,... Ver mais
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Veja o que dizem as avaliações
Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularl... Ver mais
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Janine Petersen really helped me find the perfect water dispenser for my household. No more tap water but pure filtered water. I don't need to pay so much money for spring water at shops any longer in... Ver mais
We've used Living Water's bottled water coolers for 20 years in our busy (and thirsty) University Department and I would recommend them without hesitation. Their team are always very helpful both in t... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Água Engarrafada
- também em
- Fonte de Água Potável
- Fornecedor de filtros
- Locadora de equipamentos para escritório
- Loja de artigos para escritórios
Escrito pela empresa
Living-Water Ltd is London’s leading independent supplier of water coolers and bottled water delivery services for offices and homes across Greater London and throughout the UK. We provide premium natural spring water in 18.9-litre bottles and offer an extensive range of bottled water coolers, mains-fed water dispensers, and instant hot-water taps — all available to buy or rent. Our mission is simple: to deliver clean, great-tasting water with exceptional service, transparent pricing, and the fastest response times in the industry. Whether you need a reliable hydration solution for a busy office, a gym, or your home, switching to Living-Water is easy. We’ll help you reduce costs, change supplier smoothly, and find the perfect cooler for your space. What sets us apart is our commitment to quality and hygiene. Every cooler we supply is fitted with the latest WaterTrail™ and carbon-filtration technology to ensure pure, refreshing water every time. Backed by a passionate team, nationwide coverage, and regular maintenance schedules, we’re proud to provide the most dependable water-cooler service in London — keeping businesses and households hydrated, sustainably and reliably.
Informações de contato
Unit 1, 55 Weir Road,, SW19 8UG, Wimbledon, Reino Unido
- 02031399051
- info@living-water.co.uk
- living-water.co.uk
4,8
Excelente
193 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast delivery
They've managed to deliver exceptionally fast during this heatwave! Thank you
Latam team LHR
26 de junho de 2026
Servicing of equipment is not as per…
Servicing of equipment is not as per contract. Should be every 6 month, lucky if they come once a year… Also, you can use this as a tool to pull out of contract and most likely you’ll get few month free as a compensation!
11 de junho de 2026
Resposta da Living-Water Ltd
Hi Vilius,
Thank you for taking the time to share your feedback.
We sincerely apologise that, on this occasion, we fell short of the servicing standards you rightly expect from us. We appreciate your patience and the opportunity to put matters right.
Providing reliable service is extremely important to us, and we have taken steps to ensure that your servicing schedule is now back on track. In addition, we have proactively scheduled your upcoming services well in advance to provide reassurance and help ensure there are no further delays.
Feedback such as yours helps us improve, and we are grateful that you brought this to our attention.
Where we do fall short, we believe in treating customers fairly and making things right, and we appreciate the opportunity to have done so in this case.
Thank you again for your continued business, and we look forward to providing the level of service you rightly expect going forward.
Kind regards,
The Living Water Team
Resposta da Living-Water Ltd
Hi Shaista,
Thank you for your kind review and for choosing Living Water :)
We're delighted to hear that you were pleased with our service and timely delivery.
It's especially rewarding to know that our team's professionalism stood out to you, providing a reliable and courteous service is something we take great pride in.
We truly appreciate your support and look forward to serving you.
Kind regards,
Samantha Price
02031399051
Good service at a great price
Hi, I had a wonderful experience. I enquired on Friday Morning, Received information. I ordered on Monday morning, received estimate, confirmed and set up payment.
I called Monday morning to confirm everything was ok and the water could be delivery on Tuesday morning as I was away in the afternoon. I received delivery as promised, I'm very happy with the service and delivery and recommend the company to future clients.
2 de junho de 2026
Resposta da Living-Water Ltd
Hi Sharon,
Thank you so much for taking the time to leave such a wonderful review :)
We're delighted to hear that you found the whole process smooth and efficient, from your initial enquiry through to delivery.
Providing clear communication, flexibility and reliable service is something we pride ourselves on, so we're especially pleased that we were able to accommodate your requested delivery time and deliver as promised.
Thank you for your recommendation and for choosing Living Water. We truly appreciate your support and look forward to working with you going forward.
Kind regards,
The Living Water Team
It took a while before I was able…
It took a while before I was able register as a customer. Though not entirely your staff fault. I contributed more to the delays.
27 de abril de 2026
Resposta da Living-Water Ltd
Hi Robert,
Thank you for taking the time to leave a review and for your honesty regarding the registration process.
We're pleased that we were ultimately able to get everything set up, and we appreciate your patience throughout.
We're always looking for ways to improve our customer experience, so we'd be interested to understand a little more about where you felt the delays occurred and whether there was anything you think we could have done differently to make the process smoother or faster. Please contact us on info@living-water.co.uk with any further details you think would be helpful.
Any feedback would be greatly appreciated and will help us improve our processes.
Thank you again for choosing Living Water, and we look forward to serving you for many years to come.
Kind regards,
The Living-Water Team :)
Resposta da Living-Water Ltd
Hi Susana,
Thank you for your kind review and for choosing Living Water.
We're delighted to hear that you were happy with our communication and that your delivery was handled with care.
We work hard to provide a reliable and professional service, so it's always rewarding to receive feedback like yours.
We appreciate your support and look forward to serving you again in the future.
Kind regards,
The Living-Water Team :)
Resposta da Living-Water Ltd
Hi Yahya,
Thank you for your review and for choosing Living Water :)
We're delighted to hear that you found the whole process quick and easy!
Providing a straightforward, hassle-free experience from enquiry through to delivery is something we work hard to achieve, so it's great to know we met your expectations.
We appreciate your support and look forward to serving you again in the future.
Kind regards,
The Living Water Team
Resposta da Living-Water Ltd
Hi Yon,
Thank you for your continued support and for taking the time to leave a review :)
We're delighted to hear that you found our service friendly and quick, and it's especially rewarding to know that we've been able to maintain that standard for you over time.
We truly appreciate your loyalty and look forward to serving you again soon.
Kind regards,
The Living-Water Team :)
Perfect delivery on time good price…
Perfect delivery on time good price and good tast
6 de maio de 2026
Resposta da Living-Water Ltd
Hi Majid,
Thank you for your wonderful review.
We're delighted to hear that your delivery arrived on time and that you found our water to be both great value and great tasting.
Providing reliable service and high-quality water at competitive prices is exactly what we strive for.
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
The Living-Water Team :)
a very good company to deal with over…
a very good company to deal with over the last 15 years
27 de abril de 2026
Resposta da Living-Water Ltd
Dear Miss Ugbogu,
Thank you for your kind review and, most importantly, for your loyalty over the past 15 years!
It's been a pleasure serving you, and we're incredibly grateful for the trust you've placed in us over such a long period.
Long-standing customers like you are the foundation of our business, and we're delighted to hear that you've continued to have a positive experience with us.
Thank you for your continued support. We look forward to serving you for many more years to come.
Kind regards,
The Living-Water Team :)
Great customer service in delivery of…
Great customer service in delivery of cooler and installation.
30 de abril de 2026
OUTSTANDING CUSTOMER SERVICE
Since we started having Living Water delivery our water in mid-2025, our experiences with the online staff, telephone, and in-person delivery exceptional. Without question, one of the top 2 companies for customer service, that I have encountered in my life
28 de abril de 2026
Nice water very helpful and polite…
Nice water very helpful and polite delivery men
Value for money would give 8 out of 10
It’s rather on the expensive side
22 de abril de 2026
BRILLIANT SERVICE
21 de abril de 2026
Flexibility with changing orders and…
Flexibility with changing orders and providing a quick last minute deliveries.
10 de abril de 2026
Definitely recommend
Definitely recommend, polite and helpful customer service very efficient, water delivery next day or 1-2 working days very pleased.👌🏻
8 de abril de 2026
Resposta da Living-Water Ltd
Dear Gunnar,
Thank you so much for your kind words and for being a customer!
We’re delighted to hear that you’ve consistently experienced quick and reliable service from the whole team. We’ll be sure to share your kind feedback with everyone involved.
We really appreciate your recommendation and look forward to continuing to support you.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
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