Ordered through 3rd party debenhams a wicker picnic basket. Came with broken items. Contacted both company's. Livivo tried to tell me they couldn't send a replacement as it was "out of stock" i had a... Ver mais
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Veja o que dizem as avaliações
Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... Ver mais
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I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... Ver mais
A empresa respondeu
Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.
Informações de contato
8 Nelson Mandela Place, G2 1BT, Glasgow, Reino Unido
- support@livivo.com
- livivo.com
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Short life purchase - no spares support… caution
We purchased a LIVIVO Outdoor Garden 4 Arm 45m folding Rotary Washing Line Clothes Airer Dryer via Amazon in May 2022.
Wasn’t expecting the pole to rust away and break - contacted customer support to purchase a replacement to be told they don’t hold spare parts so their answer was to purchase a new item - what a waste and certainly not in keeping with being environmentally concerned.
Be very care purchasing products that obviously have a limited service life built in…
Edit after reply - so basically you are confirming that you have no after sales support or ability to purchase spare parts and your products have a limited life …. I would expect a product such as this to last more than 2 years - the metal used must be of such poor quality to rust away.
As stated above AVOID making purchases from a company not willing to support their product range.

Resposta da Livivo
Chimnea cover from Livivo is excellent…
Chimnea cover from Livivo is excellent quality and a reasonable price. It is a little large but does the job perfectly.
Time will tell on its durability but it seems strong enough.
Recommended.

Resposta da Livivo
Great company very quick …
Great company very quick response and happy to resolve any problem with ease very greatful thankyou

Resposta da Livivo
not so good
I love the concept of this the milkshake maker however in reality not so good the max ark of the cup is 500ml but when filling upto this mark the milk goes all over the counter top i have also tried filling to the 400 ml mark I did email the customer services team asking what i did wrong but i have not received a reply even though this was longer then the 24 hour period you mentioned on the website following on from the retailers post no emails in spam box or otherwise!!

Resposta da Livivo
I have purchased from this company…
I have purchased from this company before and the products were great, so went back.
I was looking for a simple to use air fryer for a 97 year old and they had the perfect one.
A picking error meant they sent the wrong colour which is a shame but they rectified this with a discount which we accepted as it was for a present .

Resposta da Livivo

Resposta da Livivo
Faulty Fryer Free Replacement
My Deep Fryer began to leak oil after nine months. Livivo did their checks, as expected, and sent me a replacement free of charge very promptly. Couldn't ask for better customer service.
Many thanks, and very worthy of five stars. Happy customers here!!.

Resposta da Livivo
I bought this product as it was advertised as an 'Ice crusher'.
I bought this product as it was described as an 'ice crusher' as opposed to an 'ice shaver'. However, once it arrived, it is clearly an ice shaver. It does have a 'coarse' setting, but even this is very fine. I gave up trying to use the 'fine' setting as it was so slow and the instructions recommend not running the motor for more than a minute. I probably should have investigated the product further before purchasing.

Resposta da Livivo
This is the fourth blanket I’ve bought
This is the fourth blanket I’ve purchased
The first was for myself for my settee when I’m downstairs, the second for my son who has a heart condition for his settee.
The third was for on top of my bed and the fourth for my son’s bed.
It is saving us money as we don’t use our heating .
The blanket is so warm we don’t need it at high for long

Resposta da Livivo
You corrected my delivery
You corrected my delivery , quickly without problems. When my products arrived I was very pleased with the quality.

Resposta da Livivo
Product good as was prompt service
Product good as was prompt service. Only problem was it was left on the doorstep. Not given the chance to answer the door!

Resposta da Livivo
Arrived in super quick time
Arrived in super quick time as a birthday gift for my daughter who is thrilled with them.

Resposta da Livivo
Great products perfect for storing…
Great products perfect for storing Christmas decorations and great value for money.

Resposta da Livivo
great storage boxes for price.
I had no problem with Livivo or the product,
I did however have a problem with the courier as the parcel had been ripped open, I was thankful that everything was there.

Resposta da Livivo
Electric throw: useless!
Bought an electric throw for my granddaughter for Christmas. It felt thick and luxurious but It didn't heat up. I assumed there was a fault so I returned and re-ordered another of the same. That one didn't heat up either!!! Obviously a manufacturing fault. Have now sent that one back and ordered a different make but what a waste of my time. I don't recommend, even though some of the reviews are really good.

Resposta da Livivo
Exactly what I wanted, PERFECT
Received exactly what I wanted & for a great price with next day delivery. Excellent!

Resposta da Livivo
First class customer service
First class customer service, rare these days. I have had my issue resolved quickly and without drama. Such a refreshing change!

Resposta da Livivo
Electric throw/blanket
Last week we purchased a dark grey electric blanket from Livivo. Unfortunately it does not warm up properly. There are 9 settings, 1-7 and a high and low, but all settings are the same temperature. There must be something wrong with the controls or blanket.
Very disappointed.

Resposta da Livivo
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