Ordered SPLASH Pool Filter Pump on 25th June despatched apparently on 26th. Not received it. Then get message saying despatched 1st July still not arrived. B&Q doing refund as Livivo 3rd party se... Ver mais
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Veja o que dizem as avaliações
Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... Ver mais
A empresa respondeu
I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... Ver mais
A empresa respondeu
Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.
Informações de contato
8 Nelson Mandela Place, G2 1BT, Glasgow, Reino Unido
- support@livivo.com
- livivo.com
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Ordered SPLASH Pool Filter Pump on 25th…
Ordered SPLASH Pool Filter Pump on 25th June despatched apparently on 26th. Not received it. Then get message saying despatched 1st July still not arrived. B&Q doing refund as Livivo 3rd party seller. Worst experience ever. This was ordered to take on holiday was totally ruined.
Always Excellent Products
Always excellent products. Very pleased with my purchase. Fast delivery.
Excellent customer care 😊
I received a heated blanket as a Christmas gift which I loved, but it suddenly stopped working last weekend, there was a problem with the controller. I emailed customer service in Lavivo and they have been just phenomenal. My emails were responded to within 24 hours… the customer care was amazing…. And I have been given a replacement blanket with a full apology within 48 hours. It is so nice to see a company treat customers this way…. And I’d highly recommend their excellent customer support. A wonderful outcome after thinking I’d lost my lovely Christmas gift 😊. A very happy Irish customer for sure

Resposta da Livivo
Love the electric blanket
Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to the support team who were super apologetic and kind and sent me a replacement right away. Can’t rave about them enough!

Resposta da Livivo
Great Replacement Service
Bought an electric blanket which worked beautifully for a few months before the electric component stopped working. Got in contact with support and they replaced it with absolutely no fuss or fee. Fantastic service!

Resposta da Livivo
I had purchased an electric throw from…
I had purchased an electric throw from Livivo via Amazon in 2024 and also last year, both for friends and still working well, loved by friends. I bought one for myself at the end of January, again via Amazon. It was great, very cosy, but two days ago it just stopped working. This was obviously a one off, as the others are still working.
What impressed me even more with Livivo, was the way they dealt with my problem. They replied straight away, didn’t question what had happened, apologised profusely, and a replacement is on its way. They aren’t asking me to return the faulty throw, as they thought I’d been inconvenienced too much already.
The sign of a good company is not just about their products, but also how they deal with complaints, and I would definitely recommend them with 5 stars.
Kate Hollywood.

Resposta da Livivo
My blanket is broken and on one responds
My blanket is broken and noone responds
Terrible customer service - false promises
Terrible customer service.
After being told via email that I could get a replacement heated blanket sent out urgently (I received one for Christmas and it stopped working after a few days!)
the company then decided to not go ahead with the replacement! (After weeks of ignoring my emails)
Promising a replacement and then failing to deliver it is unacceptable and reflects very poorly on your company’s standards and credibility. Will not be ordering from here again.
Brilliant Product
Brilliant Product, delivered quickly by supplier at Livivo!
Definitely use again, thank you!

Resposta da Livivo

Resposta da Livivo
Replacement of non working item
I ordered an electric blanket in December 2024 with no issues. I packed away in original box and when got it out to use this winter it was not working.
I emailed customer services to explain the issue and on providing proof of date of original order they replaced with no issues and replacement arrived within a couple of days. Great customer service which I cannot fault at all.

Resposta da Livivo
Excellent and immediate response to…
Excellent and immediate response to report of a defective appliance

Resposta da Livivo
Love the heated blanket saves a fortune…
Love the heated blanket saves a fortune on heating, excellent customer service, couldn't be more helpful.

Resposta da Livivo
Such a quick delivery
Such a quick delivery. Never disappointed with items I buy from Livivo

Resposta da Livivo
THIS WAS THE FIRST TIME I HAD DEALT…
THIS WAS THE FIRST TIME I HAD DEALT WITH LIVIVO AND THEY WERE BRILLIANT. MY ORDER WITH THEM IS A CHRISTMAS PRESENT FOR A FRIEND.

Resposta da Livivo
Delivered on time
Delivered on time, fast service. The product was as described would recommend by others

Resposta da Livivo
Can’t recommend this company enough
Can’t recommend this company enough. Five star service. Email was answered and issues resolved very quickly.

Resposta da Livivo
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