LMC Cars LTD  Avaliações 

Initially the staff were very helpful and pleasant during the viewing and purchase. Found a couple of minor issues on the journey home after collecting the car. LMC said they would fix them but over a year later, the issues are still not resolved due to extremely poor customer service. A significant number of phone calls made and emails sent but never any response.

Excellent service thank you

The Sale rep was very professional, calm and not one of those pressure pressure sale reps. Explained everything to me properly and gave me all the times in the world to make my own informed decision.

it was easy to deal with Yusuf but it would have been nice if they had bothered to clean the car and vacuum the inside after it had sat on the lot for ten days between purchase and delivery.

PLEASE READ FULL REVIEW, AVOID AT ALL COSTS. DONT IGNORE THE NEGATIVE REVIEWS.

I purchased a vehicle 26th March 2026, within 2 days on 28th March 2026 huge noise from the engine and an engine fault. Called LMC and emailed over the video and said we will need to bring the car in Monday for diagnostics as they got no mechanic in over the weekends. In the mean time we got it plugged in by a garage and there was a serious engine fault and 21 faults in total on the vehicle we have a written report from the garage. We took it to LMC on the 30th March 2026 and they said there machine isnt picking up the engine fault and all the other codes are old codes even with a garage and video evidence of the noise and there should be no "old" codes if the vehicle had a full 75 point check before hand as they claim to do. We refused the vehicle and asked to return it under the consumer rights act 2015 short time right to reject they refused on the spot. On 30th March 2026 I sent over an email rejecting the car under the short term right to reject consumers right act 2015 and sent it via letter too which has been signed for. LMC cars have FAILED to respond in months and we are looking to take it to court as we have not been able to use the car since rejecting it. We have also had RAC out to do a report on the car and they have picked up all the same issues as the garage and done a visual inspection and written evidence. This is all documented and true with evidence of everything step by step.

Upon looking into the company there is alot of reviews that show this is not a one off issue. This has been reported to Citizens advice, trading standards, the bank, AA as they are an AA partner and also Havering Council. I would advise anyone else having issues to please report to all the above with all evidence as the more complaints the better.

On 5th December 2025 public knowledge that LMC cars were refused planning permission to be on the land they are currently on this is on the Havering council planning website A0023.25 and P0603.25 and they have not submitted any new planning permission to date this is also documented on the East London Times news articles you can find online that are public knowledge which I will share as these are already available to the public. After bringing this to their attention suddenly new planning permission has gone in 🙄

I await your response. LMC REPLIED TO REVIEW ON GOOGLE AND CALLED TO FIX THE ISSUE AS WE HAVE TO GIVE THEM A CHANCE TO FIX IT THEY SAY, NO WE WANT IT RETURNED FOR A FULL REFUND AS PER OUR RIGHTS, THEY THEN HAVE GONE BACK TO IGNORING ME AGAIN. I KNOW MY RIGHTS DEAN AND SPENCER KENT THE OWNERS SHOULD BE ASHAMED. THEY KEEP REPORTING MY REVIEWS AS I HAVE FULL PICTURE/PAPER TRAIL EVIDENCE

purchased car long distance ,right colour ,spec ,mileage ,age ,looked great on there site ,thats where it ends ,went to collect car ,it had various minor dents ans scratches all round every panel inside and out ,had a fault showing on dash ,"outside noise failure " as its a hybrid ,was told needs to go to dealers to be sorted ,was promised a refund of deposit to sort the paint issues ,i'm in the trade so wasn't a major issue ,should have been sorted prior ! , took car , i didnt drive it for a couple of days due to work ,when i did ,it was like someonr having there knees in the seat back as the lumber support had blown up ,so maasage function stopped working ,had car a week came home car was parked up and a lot of fluid was leaking out of car underneath at front ,couldn't see where from but it has 4 cooling header tanks underbonnet ,? ,this was the final straw had car less than 2 weeks ,we had taken images and documented everthing what had happened from day 1 , i started the rejection process with finance co ,emailed lmc twice no reply to both ,everything in the rejection process has to be email or signed written so that there is a trail , had a inspection done on car for the rejection process ,various other faults came to light ,tyres damaged ,leaking shock absorber ,engine oil overfilled by nearly 2 litres ,the car had only been mot'd 2 days before collection,? , car has been collected from me by finance co as lmc do not want it back ,been an absolute nightmare from start to finish not great for an 18k car with 47k on clock and just short of 3yrs old , to date never got deposit back and no contact from lmc !!

The service was excellent from Grayson and the team at LMC. Found a great value car and they took care of everything and prepared it to a high standard. Would highly recommend

Good experience with professional people

Got a good deal on my PX. Everything went smoothly. We drove back home happy in new motor. .alim was very helpful. Would buy from there again. 👍

After-sales support is non-existent.

I’ve WhatsApp’d twice on separate occasions and received no response. During the sales process, WhatsApp messages were responded to the same day.

Yusuf was helpful throughout the purchase of my car. I would definitely come back again and speak to Yusuf when purchasing a car

Very easy to deal with, friendly staff and smooth purchase from start to finish. Mo gave us great advice and helped us along the way. Definitely recommend and would buy from there again.

From my first contact to collecting my vehicle, Professional and efficient service. An issue that occurred was corrected immediately no fuss no drama. First class operation

Ali is such a great guy….

Yusuf was amazing from the start of the process, he was friendly and answered all of my questions, nothing was too much trouble.

This people are not correct don’t buy from here

Great experience buying my new car from Yusuf. He was friendly, professional and made the whole process smooth and stress free. Excellent customer service from start to finish. Highly recommend!

I had a good experience with Yusuf. Good hospitality and welcoming environment.

Worked with Mo the best you could get made the transaction very easy was always honest and upfront done everything he could do to get the best deal possible would recommend to use him very nice and polite bloke I would be lost without him if he wasn't there 5*

Many thanks 😊

If I could give no stars I would.

I had phoned yesterday to book a test drive and was advised that I had to reserve the car as other enquiries were being made that morning.

I stupidly paid the deposit only to find the vehicle had failed its first ever MOT.

I was told this had been repaired but no paperwork has been provided, and they refuse to give me my refund, bearing in mind no work has been done and it was reserved for less than two hours.

I am extremely disappointed and will never recommend this place to anyone.

The salesman wasn’t very compassionate and didn’t care about me as a customer, which is just sad. Imagine one of your family members experienced this, I’m sure you would say it’s unfair if the roles were reversed. You’re a family run business, do better!

After reading your reply, this is not what was agreed on and no work has been done to reserve that vehicle. The vehicle was reserved for less than two hours and I felt that the salesperson kept avoiding giving a direct answer when I asked for evidence. He told me he could get the evidence to prove the repair was done.

DVLA also doesn’t have clear records on the vehicle and I had to do a full MOT history search.

If the problem is known, you should have requested the invoice from the previous owner.

This is just common sense.

The attitude was more about the sale and not looking after me as a customer or trying to be compassionate considering I explained the trouble I had with a previous vehicle purchased which was faulty and had to be returned to the dealer.

This is a flat out scam, getting money for doing no work, as two hours doesn’t stop someone else from buying the car.

Appalling. Disgraceful. You’re a family run business and judging by the reviews here, you’re doing the same to other people, so I don’t want to hear anymore excuses.