loanDepot Avaliações 4.516

O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have been planning to refinance our house for a while. We checked multiple vendors and loanDepot accomodated us the best way that fits our situation. We would definitely recommend them!

Avaliado com 5 de um total de 5 estrelas

Roxanne and the team at LoanDepot were excellent in helping us navigate buying our first home. She was very willing and open to answering questions and was always prompt with responses. Taking our loa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The representative that I dealt with, Lucas, was fantastic. He answered any questions I had.He got back in touch with quickly, and he explained everything to me plus he was very personable

Avaliado com 3 de um total de 5 estrelas

Dan originated the loan was very nice to deal with. Interest rate was not competitive though. After closing received checks to pay off debtors quick. But escrow for Home owners insurance has been a ni... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Dinheiro e Seguros

Informação fornecida por fontes externas variadas

Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. NMLS #174457


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The Loan Depot Team is professional and…

The Loan Depot Team is professional and thorough and works for the best interest of the client.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Susan! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Excellent Experince

I have to say, I had a very good overall experience with the Loan Depot process and employees. Austin Krol was very personable to speak with, he was knowledgeable about the lending process and loans you had to offer me and helped me find the best loan for my situation. A+ to him. Mindy Nagy was also excellent. She was a breathe of fresh air, pleasure to speak and deal with. She tied up the loose ends of getting the loan to close quickly. A+ to her. The Notary that came to my home to sign the paperwork was also a pleasure to work with. He was on time and very friendly. A+ to him. I cant say I had a bad experience throughout the whole loan process.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Frank! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

My experience was great because the…

My experience was great because the entire process was smooth, well-communicated, and organized from start to finish. Every question was answered promptly, expectations were clearly outlined, and the closing was handled efficiently. Josh and Boguslawa were amazing! They were we responsive and proactive, making what can be a stressful experience feel seamless and manageable. I'm grateful for the care and guidance provided.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Thank you for the amazing review! We're thrilled to hear that our team provided you with a smooth, well-communicated, and organized experience from start to finish. Josh and Boguslawa are truly amazing and we're grateful for the opportunity to guide and care for you during this process.

Avaliado com 5 de um total de 5 estrelas

I can say I thought everyone was nice…

I can say I thought everyone was nice and kept untouchable through the process. They were not pushy or though they were above me. The only thing I was not happy about the amount of what I would be getting back changed 3 times. But he explained why. Thank u for all u did and not making me feel beneath u. God Bless.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Thank you for your kind words! We strive to treat all our clients with respect and fairness, and we're glad to have met your expectations. Our goal is always to provide the best possible results for our clients. Thank you for choosing loanDepot!

Avaliado com 1 de um total de 5 estrelas

Will not stop calling

Will not stop calling. Block one number and they call from 5 others. Harassing for days. Trying to sell me a Heloc when all I wanted was some information. Never give out my phone number again 🤦

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Ashley -- Thank you for reaching out to us about this concern. Please contact our customer care team at 888-337-6888 (x6789) or message customercare@loandepot.com, and we will place you on our Do Not Call list.

Avaliado com 5 de um total de 5 estrelas

Edison Pham and Huy Nguyen really…

Edison Pham and Huy Nguyen really worked hard pulled thru getting us bill consoldations / a refi on our mortgage into one big loan.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi De'Anna - Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Edison and Huy went above and beyond to help consolidate your bills and refinance your mortgage. It's our goal to make our customers' lives easier and we're glad we could do that for you.

Avaliado com 5 de um total de 5 estrelas

The process was relatively easy

The process was relatively easy, the people were respectable and professional

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Kevin! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Everyone was super helpful and talked…

Everyone was super helpful and talked me through the whole process.

3 de janeiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Curtis! Thank you for taking the time to leave a review regarding your experience with our team. We look forward to being your lender of choice for any future lending needs.

Avaliado com 5 de um total de 5 estrelas

Great employees

Great employees, positive experience, will recommend Mountain America Credit Union for all your banking needs
Thank you for all your company does!

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Jl! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.

Avaliado com 5 de um total de 5 estrelas

Very helpful on what was needed and…

Very helpful on what was needed and helped to find info.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi David! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Went through four different mortgage…

Went through four different mortgage lenders and the experience with them was disappointing. Shane and Kim were awesome. When I needed an answer or request they got to me by the end of the day versus a week or even never. They went above and beyond to help us get the right program to suit our needs. Thank you so much…

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Michael! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

David Oswald was absolutely amazing!!

David Oswald was absolutely amazing!!! Our process was seamless and was a complete breeze in comparison to the horror story of our first purchase! This is our second purchase using Loan Depot and I would never choose another way!!!

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Christina! Thank you for sharing your great experience with us. We will share your kind words with David. Please keep us in mind for any future lending needs.

Avaliado com 1 de um total de 5 estrelas

comunication

Keeping the borrower inform of important changes made without the borrower knowledge
Send Kathy Reed back to training on communications with th customers
Thank you Amir J great job

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Hector – We appreciate you for bringing this matter to our attention. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can try to resolve your concern.

Avaliado com 5 de um total de 5 estrelas

Knowledgeable and helpful service right…

Knowledgeable and helpful service right off the bat. My loan officer, Ali, was extremely detailed and walked me through the entire process. He put me at ease. In the end, I closed on a mortgage with Loan Depot. I’m completely satisfied and would recommend them to anyone.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Chris! Thank you for the kind words. We’re so happy to hear that you had a great experience with Ali and loanDepot. If you need anything in the future, please let us know. We appreciate your business!

Avaliado com 5 de um total de 5 estrelas

Great rate, quick close, friendly people

Great rate, quick closing! The whole process was painless and speedy, and everyone associated with the deal was friendly and helpful. Feeling great about the whole transaction.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us. Our team works diligently to ensure a smooth and speedy process for our clients. We hope to assist you with any future needs as well. Thank you for choosing loanDepot!

Avaliado com 5 de um total de 5 estrelas

They understood the task and got it done

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Jeffery, we are so glad to hear that you were pleased with our services! We pride ourselves on efficiently and effectively completing tasks for our customers.

Avaliado com 5 de um total de 5 estrelas

Best Loan Experience

Super easy to work with and always on top of what’s needed to make this a smooth process! Jenna was amazing and I never felt rushed or frustrated about the paperwork.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da loanDepot

Resposta de loanDepot

Hi Heather! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais