We have been planning to refinance our house for a while. We checked multiple vendors and loanDepot accomodated us the best way that fits our situation. We would definitely recommend them!
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Veja o que dizem as avaliações
Roxanne and the team at LoanDepot were excellent in helping us navigate buying our first home. She was very willing and open to answering questions and was always prompt with responses. Taking our loa... Ver mais
A empresa respondeu
The representative that I dealt with, Lucas, was fantastic. He answered any questions I had.He got back in touch with quickly, and he explained everything to me plus he was very personable
Dan originated the loan was very nice to deal with. Interest rate was not competitive though. After closing received checks to pay off debtors quick. But escrow for Home owners insurance has been a ni... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Now in its second decade, loanDepot is a mortgage industry leader dedicated to creating seamless borrower experiences through its proprietary mello™ technology and mello smartloan™, the industry’s first end-to-end digital mortgage. An innovator since its inception, loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. The Company has funded over $212 billion since its founding in 2010, and currently ranks as the second largest nonbank lender and one of the leading retail mortgage lenders in the U.S. NMLS #174457
Informações de contato
Estados Unidos
- 888-337-6888 (x6789)
- customercare@loandepot.com
- loandepot.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The Loan Depot Team is professional and…
The Loan Depot Team is professional and thorough and works for the best interest of the client.

Resposta de loanDepot
Excellent Experince
I have to say, I had a very good overall experience with the Loan Depot process and employees. Austin Krol was very personable to speak with, he was knowledgeable about the lending process and loans you had to offer me and helped me find the best loan for my situation. A+ to him. Mindy Nagy was also excellent. She was a breathe of fresh air, pleasure to speak and deal with. She tied up the loose ends of getting the loan to close quickly. A+ to her. The Notary that came to my home to sign the paperwork was also a pleasure to work with. He was on time and very friendly. A+ to him. I cant say I had a bad experience throughout the whole loan process.

Resposta de loanDepot
My experience was great because the…
My experience was great because the entire process was smooth, well-communicated, and organized from start to finish. Every question was answered promptly, expectations were clearly outlined, and the closing was handled efficiently. Josh and Boguslawa were amazing! They were we responsive and proactive, making what can be a stressful experience feel seamless and manageable. I'm grateful for the care and guidance provided.

Resposta de loanDepot
I can say I thought everyone was nice…
I can say I thought everyone was nice and kept untouchable through the process. They were not pushy or though they were above me. The only thing I was not happy about the amount of what I would be getting back changed 3 times. But he explained why. Thank u for all u did and not making me feel beneath u. God Bless.

Resposta de loanDepot
Will not stop calling
Will not stop calling. Block one number and they call from 5 others. Harassing for days. Trying to sell me a Heloc when all I wanted was some information. Never give out my phone number again 🤦

Resposta de loanDepot
Edison Pham and Huy Nguyen really…
Edison Pham and Huy Nguyen really worked hard pulled thru getting us bill consoldations / a refi on our mortgage into one big loan.

Resposta de loanDepot
The process was relatively easy
The process was relatively easy, the people were respectable and professional

Resposta de loanDepot
APPRECIATION FOR LOAN DEPOT
This is my second loan with loanDepot. I was readily and swiftly approved.

Resposta de loanDepot
Everyone was super helpful and talked…
Everyone was super helpful and talked me through the whole process.

Resposta de loanDepot
Great employees
Great employees, positive experience, will recommend Mountain America Credit Union for all your banking needs
Thank you for all your company does!

Resposta de loanDepot
Loan Depot is easy to work with.
Loan Depot is easy to work with.

Resposta de loanDepot
Very helpful on what was needed and…
Very helpful on what was needed and helped to find info.

Resposta de loanDepot
Went through four different mortgage…
Went through four different mortgage lenders and the experience with them was disappointing. Shane and Kim were awesome. When I needed an answer or request they got to me by the end of the day versus a week or even never. They went above and beyond to help us get the right program to suit our needs. Thank you so much…

Resposta de loanDepot
David Oswald was absolutely amazing!!
David Oswald was absolutely amazing!!! Our process was seamless and was a complete breeze in comparison to the horror story of our first purchase! This is our second purchase using Loan Depot and I would never choose another way!!!

Resposta de loanDepot
comunication
Keeping the borrower inform of important changes made without the borrower knowledge
Send Kathy Reed back to training on communications with th customers
Thank you Amir J great job

Resposta de loanDepot
Knowledgeable and helpful service right…
Knowledgeable and helpful service right off the bat. My loan officer, Ali, was extremely detailed and walked me through the entire process. He put me at ease. In the end, I closed on a mortgage with Loan Depot. I’m completely satisfied and would recommend them to anyone.

Resposta de loanDepot
Great rate, quick close, friendly people
Great rate, quick closing! The whole process was painless and speedy, and everyone associated with the deal was friendly and helpful. Feeling great about the whole transaction.

Resposta de loanDepot
They understood the task and got it done

Resposta de loanDepot
Best Loan Experience
Super easy to work with and always on top of what’s needed to make this a smooth process! Jenna was amazing and I never felt rushed or frustrated about the paperwork.

Resposta de loanDepot
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