Lochsofwhisky Avaliações 

371
•
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I found a bottle I have been looking for for almost 13 years at a price I just couldn't refuse. It arrived quickly and brilliantly packaged to ensure it survived it's journey. I can't recommend doing... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great that the company used PayPal, which gave me great peace of mind as was first order, and for me an expensive bottle. There was an issue with order out of their control which was sorted quickly an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A rare inaugural bottling of Whisky found (last in stock!) and paid for, a swift dispatch and delivery soon after, many thanks guys!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased a hard to find bottle of whisky & the item was dispatched quickly. Unfortunately DPD lost it & were unhelpful saying I should contact the original company to sort it out. Shannon at Lochs of... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de vinhos
  2. também em
  3. Atacadista de Bebidas Alcoólicas
  4. Loja de bebidas alcóolicas
  5. Loja de Cervejas

Escrito pela empresa

Welcome to Lochs Of Whisky, where we offer a curated selection of the finest Scotch whiskies from Scotland's most celebrated distilleries. Our passion for this exceptional spirit is reflected in the quality of our products, which have been carefully selected to provide an unparalleled drinking experience.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

371 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(371)

180 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very impressed.

My purchase arrived quickly and was well packaged. An all round first class service.

13 de julho de 2026
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your fantastic 5-star review! We're so pleased to hear that your order arrived quickly, was well packaged, and that you received a first-class service from start to finish.

We really appreciate your kind words and your support. We hope you enjoy your purchase and look forward to welcoming you back to Lochs of Whisky in the future.

Kind regards,
Molly
Lochs of Whisky Customer Support

Avaliado com 5 de um total de 5 estrelas

Delicious & great value

6 de julho de 2026
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your fantastic 5-star review! We're delighted to hear you found your whisky delicious and great value for money. It's always wonderful to know our customers are happy with their purchase.

We really appreciate your support and hope to welcome you back to Lochs of Whisky again soon.

Kind regards,
Molly
Lochs of Whisky Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service and had the bottle i…

Excellent service and had the bottle that I'd purchased delivered within 48 hours. Thank you.

13 de julho de 2026
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your wonderful 5-star review! We're delighted to hear you were pleased with both our service and the speedy delivery. It's great to know your bottle arrived within 48 hours, and we really appreciate you taking the time to share your experience.

We hope you enjoy your whisky, and we look forward to serving you again in the future.

Kind regards,
Molly
Lochs of Whisky Customer Support

Avaliado com 5 de um total de 5 estrelas

Bought a bottle of hard to find whisky…

Bought a bottle of hard to find whisky online. Communication was excellent and packing was robust - would definitely recommend!

16 de julho de 2026
Avaliação não solicitada
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your fantastic 5-star review!

We're delighted to hear that you were able to find the hard-to-source whisky you were looking for with us. It's also great to know that you were pleased with our communication and that your bottle arrived safely thanks to our secure packaging.

We really appreciate your recommendation and your support. We look forward to helping you discover more special bottles in the future.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

Great availability

Great availability, and fast delivery

1 de julho de 2026
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your wonderful 5-star review!

We're so pleased to hear you were happy with our range of products and our fast delivery service. We always aim to keep a great selection of bottles available and get every order to our customers as quickly as possible.

We really appreciate your support and look forward to serving you again soon.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 1 de um total de 5 estrelas

ordered a bottle of whiskey

ordered a bottle of whiskey, received a dispatched email, then an hour later another email to say the bottle was no longer available

6 de julho de 2026
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Dear Customer,

Thank you for taking the time to leave your feedback, and we're very sorry for the disappointment caused.

We understand how frustrating it must have been to receive a dispatch confirmation, only to then be told that the bottle was no longer available. Unfortunately, on rare occasions our stock can be affected by inventory discrepancies or simultaneous purchases, meaning an item becomes unavailable after the initial processing stage.

We sincerely apologise for the confusion and inconvenience this caused. This is not the experience we want our customers to have, and we are reviewing our processes to help prevent similar situations in the future.

Thank you again for your feedback, and we hope you'll consider giving us another opportunity to provide the level of service we're known for.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

Order with confidence

A discontinued collectible bottle at a reasonable rather than exorbitant price very securely packaged as always I am able to order with perfect confidence

29 de junho de 2026
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your fantastic 5-star review.

We're delighted to hear you found the discontinued collectible bottle at a fair price and that it arrived securely packaged. It's especially rewarding to know you feel confident ordering with us, as providing a reliable service and carefully packaging every bottle are things we take great pride in.

We really appreciate your support and look forward to helping you find more special bottles in the future.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

Exceptional Service.

I was genuinely massively impressed with how quick the delivery was, ordered on a Saturday received on the Tuesday. This wasnt the only thing I was impressed with the packaging was far better than I had expected had fragile all over it and was very well protected. The product itself got the reaction I wanted as it was for a family members 50th. Brilliant all round will definitely use again.

23 de junho de 2026
Avaliação não solicitada
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for taking the time to leave your review.

We're delighted to hear you were impressed with both the delivery and the packaging. We take great care to ensure every bottle is packed securely, so it's wonderful to know it arrived safely and exceeded your expectations.

It's also great to hear the gift was so well received for your family member's 50th birthday. Knowing we could play a small part in such a special occasion means a great deal to us.

Thank you for your kind words and for choosing Lochs of Whisky. We look forward to helping you again in the future.

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, I will purchase from again, the good came well packaged and super quick.
Was a rare bottle of whisky so was super pleased that it was available.

20 de junho de 2026
Avaliação não solicitada
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your wonderful 5-star review! We're delighted to hear you had such a positive experience with us.

It's great to know you were able to find the rare bottle of whisky you were looking for and that it arrived quickly and well packaged. We know how special these bottles can be, so we're pleased we could help.

Thank you for your kind words and for choosing Lochs of Whisky. We really appreciate your support and look forward to serving you again in the future.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

Great purchasing experience with Lochs

Great purchasing experience with Lochs. They have a great selection of those harder to find whiskys at reasonable prices. They even go above and beyond with customer service providing me with more photographs of the whisky I was looking to purchase.
Great communication and shipping was speedy with the bottle arrived very well packaged.
Highly recommend

26 de junho de 2026
Avaliação não solicitada
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your fantastic 5-star review! We're delighted to hear you had such a positive experience with us.

It's great to know you found the whisky you were looking for from our range of harder-to-find bottles, and that the additional photographs helped you buy with confidence. We're always happy to provide extra information whenever we can.

We're also pleased you were happy with our communication, speedy delivery, and the care taken in packaging your order.

Thank you for your recommendation and your kind words. We really appreciate your support and look forward to welcoming you back to Lochs of Whisky again soon.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 4 de um total de 5 estrelas

A good find at a good price.

A good find,a good price and well packaged.
Delivery was prompt but no tracking information.
Happy with the service.

29 de junho de 2026
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your lovely 5-star review! We're delighted to hear you found the bottle you were looking for at a good price and that it arrived promptly and well packaged.

We're also pleased you were happy with our service. We do send tracking emails with every order, so we're sorry to hear yours didn't come through on this occasion. We'll continue to monitor this to help ensure customers receive their tracking details as expected.

Thank you again for your feedback, and we hope to welcome you back to Lochs of Whisky soon.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

Great service throughout

Great service throughout, quick delivery and item was well packaged! Will definitely buy again from this auction site.

17 de junho de 2026
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your fantastic 5-star review! We're delighted to hear that you were happy with the service you received, as well as the quick delivery and secure packaging of your order.

We really appreciate your kind words and are thrilled to know you'll be shopping with us again. Thank you for choosing Lochs of Whisky, and we look forward to serving you again soon.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, I ordered a bottle of whisky which came in a big box full of foam, the whisky itself and display box were extremely well packaged! Unfortunately there was a slight leak with the bottle as you could expect from an old bottle of whisky. The tram handled the situation perfectly and promptly either offering me a full refund with return postage paid for or a partial refund. So both options were made available to me. I chose for part refund on this occasion and money went back into my account really quick so can’t fault Lochs of Whisky. Thank you for the great service.

29 de junho de 2026
Avaliação não solicitada
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your fantastic 5-star review! We're delighted to hear that you were pleased with our packaging and that your bottle arrived well protected.

We're sorry there was a slight leak, which can occasionally happen with older bottles, but we're pleased we were able to resolve the issue quickly and offer a solution that worked for you. It's great to know you were happy with the service you received and that your partial refund was processed promptly.

Thank you for your understanding and your kind words. We really appreciate your support and hope to welcome you back to Lochs of Whisky again soon.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

Excellent service ans highly recommend 👌

Excellent service ans highly recommend 👌

22 de junho de 2026
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you so much for your wonderful 5-star review! We're delighted to hear that you received excellent service and that you would highly recommend us. Your kind words mean a great deal to our team and are greatly appreciated.

We hope you enjoy your whisky, and we look forward to serving you again in the future.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 4 de um total de 5 estrelas

Good booking

Good booking, and good selection. Security code for delivery very sensible. Delivery was delayed slightly but not too bad. Main adverse comment would be the bottle came in a rather bent and battered box, and was for a gift…but the bottle was fine

15 de junho de 2026
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for taking the time to leave us a 5-star review! We're pleased to hear you found the ordering process straightforward, appreciated our whisky selection, and that the delivery security code gave you added peace of mind.

We're sorry the delivery took a little longer than expected and that the presentation box arrived bent, especially as it was intended as a gift. We're glad to hear the bottle itself arrived safely, and we appreciate you highlighting this as it helps us continue to improve.

Thank you again for your feedback, and we hope to welcome you back to Lochs of Whisky soon.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

Couldn’t ask for more

Couldn’t ask for more. Excellent customer service. Had a problem with the delivery (not the fault of lochs) Natalie stepped in a sorted it out no questions asks

Couldn’t be happier with the service

11 de junho de 2026
Avaliação não solicitada
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you so much for your fantastic 5-star review!

We're delighted to hear that you couldn't have asked for more from our service. While we're sorry there was an issue with the delivery, we're so pleased that Natalie was able to step in and get everything resolved quickly for you.

I'll be sure to pass your kind comments on to Natalie – she'll be thrilled to know she made such a positive difference.

Thank you again for your support. We really appreciate your feedback and look forward to serving you again in the future.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

Great service on a rare bottle of…

Great service on a rare bottle of Penderyn

11 de junho de 2026
Avaliação não solicitada
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your fantastic 5-star review!

We're delighted to hear that you were pleased with both our service and your rare bottle of Penderyn. It's always rewarding to know we've helped our customers find something special.

Thank you for choosing Lochs of Whisky. We really appreciate your support and look forward to serving you again in the future.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

None better than Lochs of Whisky…

Lochs of Whisky is a most efficient and reliable outlet for otherwise difficult brands of whisky to find. Its delivery service is second to none and whilst I have not spoken direct with anyone at Lochs of Whisky, I am without fail contacted by email thanking me for the positive reports.
Lochs of Whisky is the only outlet that I use to obtain Springbank Whisky.

8 de junho de 2026
Avaliação não solicitada
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you so much for your outstanding 5-star review!

We're truly grateful for your kind words and your continued support. It's wonderful to hear that you've found us to be a reliable source for harder-to-find whiskies and that our delivery service has consistently met your expectations.

We're especially honoured that you've chosen Lochs of Whisky as your go-to retailer for Springbank whisky. Customer loyalty like yours means a great deal to the whole team, and we're delighted that our email updates have also been appreciated.

Thank you again for taking the time to share your experience. We look forward to serving you for many years to come.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

Very very good 👍 love it

24 de junho de 2026
Avaliação não solicitada
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you so much for your fantastic 5-star review!

We're delighted to hear that you love your whisky and that you're so pleased with it. Your kind words really mean a lot to the whole team.

Thank you for choosing Lochs of Whisky, and we hope to serve you again very soon.

Kind regards,

Molly
Customer Support
Lochs of Whisky

Avaliado com 5 de um total de 5 estrelas

An absolute pleasure to deal with and…

An absolute pleasure to deal with and have some great products

26 de janeiro de 2026
logotipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you found us an absolute pleasure to deal with and that you've enjoyed our range of products. Comments like yours mean a great deal to the whole team.

Thank you for your support, and we look forward to welcoming you back to Lochs of Whisky again soon.

Kind regards,

Molly
Customer Support
Lochs of Whisky

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais