Website works well They pick up the phone Good clear prices That’s it so far. I’ll visit back once delivered. But very positive from me on the ordering front.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Although I had not realised that it was online orders only, it was suggested by a helpful member of staff that I do the order from my car. I found the website very easy and clear. Within 10 minutes or... Ver mais
I ordered 5 sets of access ladders and safety rings, I was short of safety rings. The ladders come with 4no rings each, someone could not count and they sent me 14, however the company did send out th... Ver mais
Decent price for the RSJ Post, and delivery was a lot cheaper than other companies and reasonable considering the weight. True to their word, they promised next business day if I ordered before 12pm a... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de equipamentos de segurança
- também em
- Distribuidor de aço
- Fornecedor de equipamento ferroviário
- Fornecedor de equipamentos industriais
- Fornecedor de Fibra de Vidro
- Fornecedores do setor metalúrgico
Escrito pela empresa
We are a leading UK supplier of industrial safety & engineering products. specialising in providing top-of-the-line industrial safety and engineering solutions. Our extensive product range includes industry-leading offerings such as Armco Barrier, Roof Guardrail, Access Ladders, GRP, Key Clamp, and much more. As a customer-centric organisation, we take pride in our ability to manufacture and source from the most competitive suppliers, allowing us to pass on significant cost savings to our valued clients without compromising on the exceptional quality of our products. Your safety and satisfaction are our top priorities. With a nationwide reach, we efficiently ship our products to every corner of the UK, and for those with urgent requirements, we offer next-day deliveries for your convenience. Whether you are seeking reliable safety solutions for your industrial projects or looking for premium engineering products, you can trust us to deliver excellence every step of the way. Experience the difference with us, your trusted partner in industrial safety and engineering solutions.
Informações de contato
Lockinex Works, BN23 6PW, Eastbourne, Reino Unido
- 01323 737626
- sales@lockinex.com
- lockinex-store.com
4,7
Excelente
114 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mismanaged online sale
Mismanaged online sale
Accepted Order with carriage then attempted to add extra £70 carriage.
No reconciliation
Cancelled order.
16 de abril de 2025
Resposta da Lockinex (UK) Ltd
Hi Simon. Sorry for your negative experience with us and thank you for your review. It always helps us improve and grow as a company. In this particular instance, the items you ordered had a weight of 0kg in our website, which meant it charged the minimum carriage amount. When in fact the order weighed a total of 170kg! Hence the extra carriage fee. I understand hidden carriage fees are never fun and we have now rectified the weight of this product in our website. Many thanks!
great service
27 de março de 2025
Resposta da Lockinex (UK) Ltd
Thanks for your positive review. It means a lot to us!
Resposta da Lockinex (UK) Ltd
Thanks for your positive review. Anything else you need, feel free to order through our easy to use website!
I always use Lockinex
I always use Lockinex. Great price, great service and if you actually need to speak to someone they are 100% helpful.
18 de março de 2025
Resposta da Lockinex (UK) Ltd
Hi Nicholas. Thank you for your repeat business and nice to know our team is helpful. Thanks for leaving us a great review.
A quick response
We needed some components rather urgently, so placed the order online, and the items were quickly available for collection. Helpful staff, both on the phone and at the trade counter.
24 de fevereiro de 2025
Resposta da Lockinex (UK) Ltd
Thanks for your review. We always try to achieve next day delivery and same day collection where possible. Glad you had a good experience with us.
Great company
Great company, items came in full and matched perfectly with my equipment.
20 de janeiro de 2025
Resposta da Lockinex (UK) Ltd
Thank you for your review. It means a lot to us!
Additional charge for delivery after…
Additional charge for delivery after already paying. The reason given was for bulky charge but the item size is shown online so surely this is known before it is being sent out.
Seems a ridiculous way to add an additional £50 on to an already expensive delivery
8 de janeiro de 2025
Resposta da Lockinex (UK) Ltd
Hi Jonathan. We are sorry you feel you had a negative experience with us. However, our sales team did ring you and explain over the phone the reason for the additional charge. You ordered one item with an overall size of 3.66 x 1.0mtr and a total weight of 72kg. The only way we can ship this single item is on a pallet which requires 3 pallets spaces at a cost to us of £120 + VAT. The additional carriage charge was required on this instance and was in inline with our shipping policies which you have accepted at checkout and are made easily available to read on or website. You were also offered a full refund if you did not wish to proceed, but you went ahead with the extra carriage fee.
Quick delivery time and good quality…
Quick delivery time and good quality materials
10 de dezembro de 2024
Resposta da Lockinex (UK) Ltd
Thank you for your positive review and purchase with us. Anything else you need, please let us know!
Many thanks from the Lockinex team
Decent price for the RSJ Post
Decent price for the RSJ Post, and delivery was a lot cheaper than other companies and reasonable considering the weight. True to their word, they promised next business day if I ordered before 12pm and, sure enough, my items arrived next day. Thanks!
28 de novembro de 2024
Resposta da Lockinex (UK) Ltd
Many thanks for your 5 star review. It's greatly appreciated!
Many thanks from the Lockinex team
Hand rail products
Great range of products froendly staff and quick collection .
11 de novembro de 2024
Great service easy website
15 de outubro de 2024
Good service thank you
8 de outubro de 2024
the product we were after at a very…
the product we were after at a very sensible price. Quick to send as well
2 de setembro de 2024
I still don’t have all my order
I still don’t have all my order, the delivery was late and I still don’t have all of it
29 de agosto de 2024
Excellent
We have purchased goods from Lockinex on a number of occasions and have found their prices, service and quality of goods supplied to be first class.
30 de julho de 2024
Great website very competitive prices…
Great website very competitive prices and a large range of products ,next day delivery
1 de agosto de 2024
Good product and next day delivery.
22 de julho de 2024
Disabled access using Key Lock handrail…
Disabled access using Key Lock handrail components.
The online shop was clear and easy to use, being able to see the curent stock level was helpfull as I wanted to get everything fitted by the weekend. I saw one item was out of stock so simply switched to an alternate pole size. Having the option to pick up my order was good as I could save a little delivery expense and avoid needing to have somone stay home to receive a delivery also I could personaly check I had all the correct components while at the Lockniex warehouse. The price of components was good being significantly lower than the other suppliers that I found online.
Suggested addition to online shop.
Highlight the delivery or pick up option before going to the checkout payment page.
Sugestions for apropriate fixings would have saved me a trip the my local diy store.
20 de junho de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.