Lockstation Avaliações 522

A fast efficient and user friendly experience

Always pleased with service and price at Lockstation , my go to stock supplier now .

Fast delivery and quality product.

I got exactly what I required and to avoid a mistake I spoke to someone at the company who quickly gave me answers to my questions. They were very easy to contact - no waiting in a queue for 30 minutes.

Lock was not working nor fit for purpose and because it had been opened when the job was booked in for fitting which was after the 7 days permitted, the company would not replace for another lock. I wasn't even asking for a refund. Very poor response and will not be using again.

Correct part, happy with the parcel tracking. Would have been happy to pay for a Saturday delivery. Best option was next working day.

I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to have the key/blade cut from a photo provided, perfect entire replacement for the broken flip mechanism in my original key! Don't buy a cheap solution from eBay, like I did initially, that has now gone in the bin. The Keystation option including key/blade cut was less than £5 more. Highly recommend.

Excellent company. I ordered the wrong locks initially. The return was simple. They gave advice on what I needed, so got what I actually wanted. Thank you

This company is intouch with propper costing of door mechs. The winkhouse cobra 2 is not a cheap door mech and is worth its money yet these guys came in £ 45 cheaper than the next best price and the tube it was sent in was solid therefore the mech arrived in mint condition. Thanks guys

Sent wrong order . Next time I will go to B&Q

Customer service terrible! Lady on the phone was extremely rude. We had paid for next day delivery which did not arrive, instead of understanding, she was extremely rude and did not offer my £9.99 delivery charge back but instead put the phone down!! So rude. The customer service needs urgent attention!

Great prices and fast delivery. Responded to queries immediately.

First time used this company for on line purchase .. problem with product out of stock and needed it urgently… they provided Great customer service…. Helpful and friendly… and sent me an alternative quickly…. Thank you!

Good, fast delivery

Good quality key, could've arrived a bit quicker but wasn't in any rush so all good

Ordered a simply key for my office desk, delivered on time. However the key is nothing like the one i ordered. Emailed customer service, they asked for a photo of my key (key pattern printed on key) and the key they provided, both completely different patterns and doesn't work in my desk. They said the key I have must have the code incorrectly printed on it. Basically said I ordered the wrong one, but the code I entered was correct, ordered from another company at the same time, same price and that key works perfectly with the code I entered.
Customer service non existent, when they place blame on someone else. Avoid.