Really pleased with my new locks. They look fantastic Easy to use website with easy options for payment and very good prices. Great customer service especially since I had lots of questions and a retu... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I ordered blank keys from the illustration on the website. When they arrived, I found that the front of the key (as illustrated) matches my original but the back of the key (not illustrated) does not... Ver mais
A empresa respondeu
I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Ver mais
Ordered from here as one of the few companies that has proper measurements of the locks on it's site. Quick delivery and refundable as my lock wasn't in that ridiculous plastic packaging which once... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
Informações de contato
Reino Unido
- lockstation.co.uk
4,2
Muito Bom
522 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great product promptly delivered
24 de novembro de 2023
Locker keys
Ordered the key, arrived very fast and fitted perfect! Highly recommended
24 de novembro de 2023
Great service
Great service, new lock was unusual as it was for a sliding door. Didn’t think I could replace
It.
24 de novembro de 2023
Easy to find what I needed
Easy to find what I needed, quickly delivered and look to be good quality
28 de novembro de 2023
Quick and precise awesome service
27 de novembro de 2023
I've been looking for a key for my…
I've been looking for a key for my kitchen and bathroom windows and the one you sent does the job thank you
27 de novembro de 2023
Disappointing it took 10 days to…
Disappointing it took 10 days to deliver with no explanation way it was ordered on the 20th and eventually received on 30th but the product is good
27 de novembro de 2023
Resposta da Lockstation
Dear Rachel Fugil,
Thank you for taking your time to write us a review.
We are extremely sorry for the delay with your order.
I can see you ordered a made to order item which sometimes incur longer despatch times. This also clashed with black Friday weekend.
I can see there were a few phone calls between yourself and a member of staff who did their best to keep you upto date.
Once again please accept our apologies for the delays with your order.
Kind Regards
Kirsty
Ordered a window Espag locking…
Ordered a window Espag locking mechanism. It had a bit of bubble wrap round it and parcel paper on top of that and then parcel tape wrapped around the ends. It arrived bent. I have managed to straighten it as best I can and hope that it works when I fit it. I won’t be using this company again. This product should have been in a box for protection and also a fragile sticker would be a good idea as well.
24 de novembro de 2023
Resposta da Lockstation
Dear Stephen Castle,
Thank you for taking your time to write us a review.
We are very sorry to hear this was received bent. Unfortunately I cannot see any emails have been sent to notify us or any phone calls from yourselves, if we are notified we would have been more than happy to arrange a replacement for you.
We have sent these locks in this way for over 10 years and it is extremely rare for them to be damaged in transit, however your comments have been taken on board and passed over to or warehouse manager.
Please do let us know if you have any problems when fitting.
Kind Regards
Bianca
Couldn’t get the part anywhere else
Couldn’t get the part anywhere else. Very helpful and delivery spot on!
24 de novembro de 2023
Excellent service
25 de outubro de 2023
Very difficult to improve on perfection
25 de outubro de 2023
AVOID!!!
Delivery took longer than the service that was promised, Aftersales are rude and not helpful at all!
I would advise to go elsewhere!
20 de setembro de 2023
Avaliação não solicitada
Exactly what I needed
Exactly what I needed, swift delivery, no complaints, good quality.
25 de setembro de 2023
Overnight delivery
25 de setembro de 2023
Good communication re item not in…
Good communication re item not in stock. Clear when it was and being shipped
28 de agosto de 2023
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